Installation Instructions for Xwire Adapters — Lit. Part Number: 229-51316 Rev B
24/7 Toll-Free Technical Support: 1-800-243-9271
The unauthorized use or duplication of the software described herein, or this material, is strictly prohibited.
Page 11
Xwire
TM
Adapter Installation
Free Program for Service Exchanges
FAST provides an Exchange Program, at no extra cost, if a unit should fail. In
the event of failure, you have the option of (1) receiving a replacement prod-
uct from our factory, freight prepaid; (2) exchanging the failed product for a
replacement product at one of our authorized local service centers; or (3)
selecting on-site repair or replacement of the failed unit by one of our autho-
rized local service centers.
To take advantage of this program, simply call our toll-free customer service
number, 1-800-243-9271. If you elect to receive an exchange unit from the
factory, a replacement unit will be sent immediately. Upon receipt of the re-
placement unit, simply return the failed unit to the factory, freight prepaid,
using the same carton and packing material in which the replacement unit
was shipped. The unit will be replaced free of charge, if still under warranty,
and if the product shows no evidence of abuse or alteration. If the unit is not
under warranty, you will pay repair charges and shipping costs to and from
the factory. If you should elect on-site repair and the unit is under warranty,
you will not be required to pay the costs of reasonable on-site labor, but will
be required to pay the service agency’s travel charges to and from the on-site
location.
Any minor adjustment or calibration and any labor costs for the replacement
of probes will be made at your expense.
The FAST Exchange Program is available to any FAST Domestic Customer
whose account is current, and applies to all FAST Timers, Computers and
Controllers.
Customer Service and Technical Assistance
Our customer service department is available for orders and questions Mon-
day through Friday between the hours of 8 AM and 5 PM EDT. Call us toll-free
at
1-800-FASTRON
(327-8766) if you’re in the US, Canada or the Caribbean,
or at 203-378-6860 if you’re outside of these areas.
Toll-free technical assistance is available 24 hours a day, 365 days a year by
calling
1-800-243-9271
(from the U.S., Canada and the Caribbean) when help
is needed immediately.
You can also send an instant email message to a FAST technician, Monday
through Friday, 8am-5pm EDT, by going to www.fastinc.com, selecting the
‘Support’ link at the top of the page, and clicking on ‘Email Us.’
Warranty
FAST provides a limited one-
year warranty for its products
(except probes and hoses for
which the period is 90 days).
A copy of the exact provisions
of this warranty and the other
terms and conditions of sale
are available upon request.
Timer
Operating
Environment
Please Note:
The solid state
components in this controller
are designed to operate reli-
ably in a temperature range up
to 158°F / 70°C. Before install-
ing this controller, it should be
verified that the ambient tem-
perature at the mounting loca-
tion does not exceed 158°F /
70°C.
Patents
The products manufactured by
FAST are protected under one or
more of the following U.S. Patents:
4,782,445
4,812,625
4,812,963
4,864,498
4,911,068
4,920,948
5,043,860
5,171,974
5,331,575
5,539,671
5,711,606
5,723,846
5,726,424
5,875,430
6,142,666
6,339,930
6,401,467
6,505,546
6,581,391
7,015,433
Plus foreign patents and patents
pending.
Plus licensed patent:
5,973,297
