22
Troubleshooting
WARNING!
Turn the main power off before you make any electrical connections or set any
switches or potentiometers inside the control panel box.
Problem: The gate does not respond to an activating
signal.
Solutions:
Verify that you have correctly wired the
operator to the control panel.
Verify that you have correctly wired the activating
device to the control panel. Where you connect
activating devices depends on whether you have a one-
leaf gate or a two-leaf gate. Refer to Figure 14.
Check the LED DL3. The LED should be illuminated.
If it is not, then the stop device is preventing your gate
from opening or closing.
Check fuses F1 (for the motor[s] of the operator[s]) and
F2 (for accessories such as activating devices). If
necessary, replace a worn out fuse.
Verify that your activating device works properly.
Either the LED DL1 (for a two-leaf gate) or DL2 (for a
one-leaf gate) should turn on when you signal the gate
to open or to close.
•
If neither LED turns on when you signal the
gate, then the problem may be in your
activating device. Short across the relevant
terminals for your gate design. If the short
causes the gate to close (or open), then the
problem is in the activating device. Repair or
replace the device.
•
If the wrong LED turns on, then you need to
rewire the activating device to match the
number of gate leaves you have.
Problem: The radio controlled opener does not open
the gate.
Solutions:
Check the light on the front of the remote
transmitter. It should illuminate when you signal the
gate. If it does not illuminate and if the batteries are
okay, repair or replace the transmitter.
Verify that the wiring for the radio controlled device is
correct. The device should be wired to the proper termi-
nals, B and – or A and – in block J3.
Check the LED DL1 (for a two-leaf gate) or DL2 (for a
one-leaf gate). One of them should turn on when you
signal the gate to open or to close. If neither one
illuminates, then check the wiring for the antenna and
correct it if necessary.
Determine if the fault is in the receiver by temporarily
connecting a push button device across the activating
terminals. If such a push button device opens the gate,
repair or replace the receiver.
Problem: The gate doesn't open (or close) though the
motors are running.
Solutions:
Make sure that the motor is running in the
right direction, and make sure the Manual Release
mechanism has fully engaged the worm screw drive.
Increase the torque in small
1
/
4
turn increments to see if
the system needs more torque.
Problem: The gate opens but does not close.
Solutions:
Make sure you have selected the desired
operating mode.
Verify that the reversing devices are working properly.
The LEDs DL4 and DL5 should be illuminated. If they
both are not illuminated, then one of your reversing
devices is preventing the gate from responding to your
signal. Check the devices.
If the motor is running, insure that the torque
adjustment is correctly set. Increase the torque in small
1
/
4
turn increments to see if the system needs more
torque.
Problem: The gate does not fully open (or close).
Solutions:
Check the operator's opening/closing time
selection. You should set the potentiometer so that the
motor runs long enough for the gate to open or close.
Check to see that there are no obstructions in the path of
the gate or that the hinges are not binding.
Increase the torque to see if the system needs more
torque.
Problem: The operator doesn't work smoothly and
the gate jerks as it opens and closes.
Solutions:
Make sure the Manual Release mechanism
has fully engaged the worm screw operation of the
operator.
Make sure that a flexible gate leaf is not the problem. If
the gate leaf flexes, then stiffen the gate or use a slower
operator.
