14
FAQS
How do I clean and maintain my carrier to get the longest life and best performance?
Prior to each use, inspect the carrier for any wear or damage – immediately address any concerns as wear
or damage to the carrier can cause property damage or severe personal injury. Routinely hand wash your
carrier with water to remove salt, dirt and other road debris to prolong the life of your carrier. At regular
interval (6 months – 1 year depending on environmental conditions) grease any moving parts.
The powdercoat on my carrier has become scratched, chipped, etc. What should I do?
Wear on powdercoat is expected during the life of the carrier and is only cosmetic. Your powdercoat finish
can be touched up with a quality aerosol paint as needed.
My lift will not go up or down
The motor is dead, or
There is a mechanical bind in the actuator that the motor cannot overcome. First unplug the quick-
connect from the Powerhead. To try and free the bind, use the provided manual override crank handle to
move the lift up or down. Once you have confirmed the actuator moves retry with the motor. If the lift
moves up and down, you have freed the bind and the lift will function properly. Reconnect to quick-
connect to the Powerhead. If your lift does not move up and down with the power of the motor it will
need to be replaced.
I need to remove or install a Powerhead on the Actuator
The Power head can be removed from your unit by first unplugging the quick connect from the
powerhead. Next, unscrew the ground screw from the Powerhead to the Actuator using a Phillips
screwdriver. After all wiring has been disconnected, use a 5/32 Allen key to undo the 3 set screws holding
the Powerhead to the Actuator and pull the unit off. To install a Powerhead, first using the Manual Crank
Handle align the keyway in the top of the Actuator with the posts on the Powerhead so that the toggle
switches are on the driver’s side of the vehicle. Back out the set screws in the Powerhead so that they do
not interfere with placing the Powerhead on the Actuator. Slip the Unit onto the actuator and tighten the
3 set screws with a 5/32 Allen key. Install the ground wire on the side of the actuator with a Phillips screw
and screw driver. Connect the quick connect from the Powerhead to the power supply. Your Powerhead
unit is now installed.
