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EYE-LCD4600M/W-SN
56
*static images:
- Frames of program windows
- Freeze images
- Video cameras without rotating mechanism
- Superimposed logos / texts
If an image sticking-effect has already occurred, it can be altered by displaying the inverted video signal fort he
same duration. Image sticking caused by the display of static images is not covered under this warranty.
3
Failures or fluctuations of the electric power supply or the electric circuit, the air-conditioning or
other environmental conditions.
3
Abnormal operating conditions, including operation in smoky (from cigarettes etc.) and dusty areas.
3
Force majeure, fire, flooding, chemical or biological influence, acts of war, and acts of violence or
similar occasions.
3
Any kinds of defects and faults of accessories and components (even if they were delivered by the
eyevis GmbH) that are not part of the product covered by this warranty.
3
Attempts to adjust, change, install the product or to perform service works on the product by a
person that is not authorised by the eyevis GmbH.
2.) Accessories, such as cardboard boxes, packaging, batteries and other components that are used in
connection with this product and that expected to be exchanged re not covered by this warranty.
3.) Failures of pixels can not be totally avoided with LCD-technology products. They are only considered as
failures covered by this warranty if their number exceeds the value determined in Pixel Error Class II in ISO
13406-2 (The number of pixel failures refers to a screen area of 1 Mega-pixel.).
)
A product that’s serial number is damaged, changed or removed is no-longer covered by this warranty.
)
Reaction Time
The reaction time to claim a right given by this warranty starts with the customer’s announcement of the claim
to the eyevis GmbH. It is calculated in accordance to the standard service hours of the eyevis GmbH (daily 9.00
AM to 5.00 PM, except Saturdays, Sundays and Bank Holidays).
)
Advised Procedure for Raising a Claim
1.) See the sections on “Troubleshooting” and “Support” in the manual and check whether the problem might be
solved on-site before raising a claim referring to this warranty.
2.) If the problem still exists the customer should try to get support from his regional eyevis GmbH partner.
Please prepare the following information:
• Product identification and serial number of the device
• A description of the problem in hand
• Pick-up address and contact information;
• Date and place of purchase;
• A description of the required service work;
3.) After performing an analysis of the faults and damages of the device the eyevis GmbH will approve your
warranty claim if the necessary requirements are fulfilled. The customer will receive a service code and the
eyevis GmbH will prepare the service work chosen by the customer. It is the customer’s duty to keep the
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