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StudioStation 100 • Reference Information

95

Browsers

In order to view the StudioStation 100 embedded web pages, use one of the supported 
Web browsers (and versions) listed below.

• 

Google

®

 Chrome™ version 48 or higher

• 

Mozilla

®

 Firefox

®

 version 44 or higher

• 

Microsoft

®

 Internet Explorer

®

 (for Windows

®

 operating systems)

NOTE:

   The AV Controls Preview video is not supported by Internet Explorer 11. 

To see a preview of the current stream you can either:

• 

Use a different browser or

• 

Open a stand‑alone, third‑party video player (such as VideoLAN™ 
opensource VLC™ media player) and connect to the streaming file from the 
StudioStation 100.

• 

Safari

®

 version 9 or higher (for Mac

®

 OS X

®

 operating systems)

NOTE:

  Safari is the preferred browser for Mac OS X operating systems.

• 

Additionally, the device Web UI will be compliant, but not fully featured, with the 
internal browser client:

• 

QTWeb v4.x

DataViewer

DataViewer is an enhanced terminal emulation program that facilitates analysis of RS‑232, 
USB, and TCP/IP communication with Extron devices. The software allows users to send 
commands to a device and view the responses in ASCII or hexadecimal format. Command 
and response logs can be saved in text or HTML format.
Dataviewer is available at 

www.extron.com

. Download the installation file and load the 

program on the PC connected to the StudioStation 100.

Start the DataViewer program

1. 

Click the DataVeiwer desktop icon.

2. 

The 

Communication

 

Setup

 dialog box opens. Select a 

Communication

 tab (see 

figure 70

 on the next page).

• 

Select the 

Comm

 

Port

 (RS‑232) tab (shown with the correct protocol settings 

below) if using the rear panel RS‑232 port (

Õ

). 

• 

Select the 

TCP/IP

 tab if using a network connection (

Ö

).

• 

Select the 

USB

 tab if using the front panel config port (

×

).

Содержание StudioStation 100

Страница 1: ...User Guide StudioStation 100 Streaming AV Product Streaming Media Processor 68 3134 01 Rev A 06 17 Preliminary ...

Страница 2: ...nce importantes qui se trouvent dans la documentation fournie avec le matériel Pour en savoir plus sur les règles de sécurité la conformité à la réglementation la compatibilité EMI EMF l accessibilité et autres sujets connexes lisez les informations de sécurité et de conformité Extron réf 68 290 01 sur le site Extron www extron com Istruzioni di sicurezza Italiano AVVERTENZA Il simbolo se usato su...

Страница 3: ...RGB Systems Inc or Extron Electronics see the current list of trademarks on the Terms of Use page at www extron com Registered Trademarks Extron Cable Cubby ControlScript CrossPoint DTP eBUS EDID Manager EDID Minder Flat Field FlexOS Global Configurator Global Scripter GlobalViewer Hideaway IP Intercom IP Link Key Minder LinkLicense LockIt MediaLink MediaPort NetPA PlenumVault PoleVault PowerCage ...

Страница 4: ...er NOTES For more information on safety guidelines regulatory compliances EMI EMF compatibility accessibility and related topics see the Extron Safety and Regulatory Compliance Guide on the Extron website Battery Notice This product contains a battery Do not open the unit to replace the battery If the battery needs replacing return the entire unit to Extron for the correct address see the Extron W...

Страница 5: ...1 X2 X2 X2 CE NOTE For commands and examples of computer or device responses used in this guide the character 0 is used for the number zero and O is the capital letter o Computer responses and directory paths that do not have variables are written in the font shown here Reply from 208 132 180 48 bytes 32 times 2ms TTL 32 C Program Files Extron Variables are written in slanted form as shown here pi...

Страница 6: ...8 Overview of the Web Based User Interface 28 Web Browser Requirements 29 Turning Off Compatibility Mode 29 Web based User Interface Help Files 30 Accessing the Web Based User Interface 30 Page Overview 30 Logging Out and Logging In 33 AV Controls Panel 34 Start an Ad Hoc Recording 36 Device Status 38 Storage Information 39 Recorded Events 39 Recording Calendar Page 40 Schedule Settings Page 41 Pu...

Страница 7: ...ic Address Ranges 98 Multicast Address Range 98 Subnet Mask 98 Port Number 99 Choosing an IP Address 99 Using the Ping Utility to Test Communications 100 Multicast IP Addressing for Multiple StudioStation 100 Installations 101 Streaming Method Overview 102 Protocols Used for Streaming 102 Streaming Playback Methods 104 Streaming Capabilities and System Scalability 105 Playing a Pull Stream Using V...

Страница 8: ...ation 100 Codec refers to the H 264 MPEG 4 AVC codec Stream can refer to audio video or both signals that are transmitted by the StudioStation 100 UI and Web UI refer to the Web based User Interface About the StudioStation 100 The Extron StudioStation 100 is a compact high performance H 264 recording and streaming processor that provides the ability to record a presentation and output an HDMI sign...

Страница 9: ... CONTROL RESET 12V 1 0A MAX INPUTS OUTPUT REMOTE StudioStation 100 100 240V 0 7A 50 60 Hz LAN USB STORAGE HDMI HDMI L AUDIO LINE R POWER STANDBY StudioStation USB STORAGE MARK RECORD Extron StudioStation 100 Streaming Media Processor Extron SMB 212 Two gang Surface Mount Box Extron RCP 101 EU Remote Control Panel Extron IPL T PC1 IP Link AC Power and Device Controller USB Drive Wireless Microphone...

Страница 10: ...version 9 or higher for Mac OS X operating systems NOTE Safari is the preferred browser for Mac OS X operating systems Additionally the device Web UI will be compliant but not fully featured with the internal browser client QTWeb v4 x Licensed Third party Software The following table lists the licensed third party software used by the StudioStation 100 models NOTE Licensed third party software use...

Страница 11: ...gst plugins good LGPLv2 1 plus applicable external licenses openssl OpenSSL or SSLeay gstreamer LGPLv2 orc BSD 2c BSD 3c heirloom mailx BSD 4c Bellcore base64 OpenVision imap_gssapi RSA Data Security md5 Network Working Group hmac MPLv1 1 nss pcre BSD 3c i2c tools GPLv2 GPLv2 py smbus popt MIT ifplugd GPLv2 procps GPLv2 libproc and libps LGPLv2 iostat GPL psmisc GPLv2 jpeg turbo jpeg license BSD 3...

Страница 12: ... input channel and metadata descriptive information about data content are combined in a user configurable layout and encoded into streams Encoding and Output The StudioStation 100 supports simultaneous streaming and recording with one HDMI output The record and stream encoder settings can be configured as different bit rates resolutions and frame rates The HDMI output defaults to the record setti...

Страница 13: ...ion to which to publish recordings Recorded Events Publish Settings HDMI DVI with or without analog line level analog audio Figure 2 StudioStation 100 Block Diagram File Storage Internal storage is available for storing recordings to be uploaded to a file server The StudioStation 100 has a 32GB SD card internally which is field upgradable to different storage sizes see Upgrading the SD Card on pag...

Страница 14: ... are initiated manually in one of several ways Press the Record button on the front panel of the StudioStation 100 or the RCP 101 record control panel Click the Record button in the AV Controls panel of the StudioStation 100 embedded web pages see Start an Ad Hoc Recording on page 36 and set the options in the Encoding Metadata window Make a recording The StudioStation 100 creates recordings by En...

Страница 15: ...nd bit rates High resolutions and high bit rates deliver superior quality images for overflow applications while lower resolutions and bit rates are more efficient for streaming distribution and confidence viewing applications Stream at resolutions from 512x288 to 1080p 30 High resolutions deliver superior quality images for overflow applications and lower resolutions are more efficient for stream...

Страница 16: ...le with Opencast Server Integrate publishing of recorded media directly to the Opencast open source content management system Compatible with Kaltura Integrate publishing of recorded media directly to Kaltura Management Console Compatible with third party content management systems Manually upload recordings to systems such as iTunes U Blackboard LMS SharePoint CaptionSync YouTube Moodle and RSS f...

Страница 17: ...ording metadata Metadata can be assigned to make indexing and searching of recordings simple including Title Presenter Subject Description Publisher Contributor and Date Metadata text overlay Data concerning the recording can be presented and clearly identified on recording layouts with AV sources On screen display information Present device information and status on source images to aid in troubl...

Страница 18: ...ROL RESET 12V 1 0A MAX INPUTS OUTPUT REMOTE StudioStation 100 100 240V 0 7A 50 60 Hz LAN USB STORAGE HDMI HDMI L AUDIO LINE R A J C B D E F G H I Figure 3 StudioStation 100 Rear Panel A 100 240 VAC IEC connector for power input F 3 5 mm 3 pole captive screw connector for Simple Instruction Set SIS control over RS 232 B USB type A receptacle for external storage device and activity LED G USB type A...

Страница 19: ...tation 100 can provide external power to the RCP 101 EU MK AAP or wallplate through this 2 pole captive screw connector The 12V power is required to power up an RCP 101 remote controller J RJ 45 Ethernet connector LAN You can configure and control the StudioStation 100 using SIS commands with a control system or PC connected to the same LAN or WAN Connect a standard Ethernet cable to a network IP ...

Страница 20: ...ure in the captive screw connector and could pull out Ne pas étamer les câbles Les câbles étamés ne sont pas aussi bien fixés dans les connecteurs des à vis captives et pourraient sortir The length of the exposed wires in the stripping process is important The ideal length is 3 16 inch 5 mm If longer the exposed wires may touch causing a short circuit between them If shorter the wires can be easil...

Страница 21: ...e web based user interface System Resets on page 68 For information on resetting the StudioStation 100 using SIS commands see Resets on page 80 ATTENTION Review the reset modes carefully Some reset modes delete all user loaded content and revert the device to default configuration Étudier de près les différents modes de réinitialisation Certains modes de réinitialisation suppriment la totalité du ...

Страница 22: ... back to the factory default 255 255 0 0 Sets the gateway IP address to the factory default 0 0 0 0 Turns DHCP off The Reset LED on the rear panel of the unit flashes four times in succession Mode 4 is used to set IP address information using ARP and the MAC address Resetting IP Settings appears on a connected display Reset to Factory Defaults 5 Hold in the Reset button until the reset LED blinks ...

Страница 23: ... Audio Signal and Clip LEDs D USB type A connector for external storage H Record controls with LED indicators A Power LED Green The power is on and the unit is operational Blinking Green The power is on but the unit is still booting not operational B Alarm LED Lights up red when one or more alarms are triggered C USB mini B connector for Configuration Connect a control device to this port with a U...

Страница 24: ...el It begins to light at 60 dBFS increasing to full intensity corresponding to signal level increases When the signal level reaches 3 dBFS or above the red clipping LED lights and remains lit as long as the signal remains about 3 dBFS When it falls below that level the red LED remains lit for 200 milliseconds after which the preview display resumes real time monitoring of the signal level H Record...

Страница 25: ...ations Encoder presets can be saved or recalled from the embedded web page see Encoding Presets on page 50 Encoder presets save the following parameters ENCODER PRESET PARAMETERS Video resolution Audio bitrate Frame rate Profile level Record Mode Video bitrate Audio delay Bitrate control Profile type Preset name DEFAULT ENCODER PRESETS Preset Preset Name Resolution Video Bit Rate kbps Frame Rate f...

Страница 26: ...y Streaming method and protocol QoS for Push streaming only Stream port SAP setting for push streaming only MTU RTMP publish URL for RTMP push only TTL Advanced section of RTMP such as the RTMP port Username and Password for RTMP push only RTSP over HTTP port for Pull streaming only Streaming Method The available stream protocol follows push or pull streaming see Streaming Method Overview on page ...

Страница 27: ...100 checks for USB external storage When multiple volumes are detected the column with the most free space is selected The default priority in Auto mode is RCP USB Front USB Rear USB Internal Internal The recording file is saved to the internal flash drive default Front USB The recording file is saved to the external drive connected to the front USB port Rear USB The recording file is saved to the...

Страница 28: ...eo Frame Rate video Recording and streaming encodes have independent frame rate settings This menu provides a frame rate selection frames per second from the following list 30 default 24 12 5 10 25 15 12 5 Frame rates are selected separately for the recording and streaming encoder configurations Bit Rate Video Recording and streaming encodes have independent video bit rate settings Video VID bit r...

Страница 29: ... 18 dB to 24 dB in the web page Configuration Input Output Settings in the Audio Configuration panel The default value is 0 dB Film detection interlaced input formats only Film detection is automatically enabled when an interlaced input format is selected Film detection supports 2 2 and 3 2 detection The processing maximizes image detail and sharpness for interlaced sources that originated from fi...

Страница 30: ...rtical size settings FIT The input format is zoomed to fill the output with top and bottom or left and right information cropped out in order to fit the screen without letter boxing or adding pillars Some loss of image occurs represented by the dimmed image outside the red block FILL The input format is non uniformly scaled to fill the 16x9 output A 4x3 input fills the horizontal and vertical scre...

Страница 31: ...80 60 Hz PC DVI N A 15 1920x1200 60 Hz PC DVI N A 16 800x600 60 Hz PC HDMI 2 Ch 17 1024x768 60 Hz PC HDMI 2 Ch 18 1280x768 60 Hz PC HDMI 2 Ch 19 1280x800 60 Hz PC HDMI 2 Ch 20 1280x1024 60 Hz PC HDMI 2 Ch 21 1360x768 60 Hz PC HDMI 2 Ch 22 1366x768 60 Hz PC HDMI 2 Ch 23 1400x1050 60 Hz PC HDMI 2 Ch 24 1440x900 60 Hz PC HDMI 2 Ch 25 1600x900 60 Hz PC HDMI 2 Ch 26 1600x1200 60 Hz PC HDMI 2 Ch 27 1680...

Страница 32: ...ect ratio is set to Follow or Fit the horizontal and vertical position and horizontal and vertical size are set to maintain the native aspect ratio of the input in respect to the current output resolution All input sampling settings are updated according to standard Auto Image operation Image size and position are reset to default values after auto imaging NOTE Aside from the standard Auto Image S...

Страница 33: ... outlines in 1 33 1 1 78 1 and 1 85 1 for centering and size adjustment Universal OSD Displays a small translucent gray rectangle with white text overlaid atop the source video content It appears in the upper left of the screen The text includes brief text of your choice followed by three selectable elements separated by commas see Setting up the universal OSD test pattern on page 46 Front Panel L...

Страница 34: ...lace the affected internal or external storage Choose a different target storage volume Remove the write protection from the volume Disk Space The StudioStation 100 is recording and the external USB storage volume has dropped to 10 minutes of recording time At the start of an event if the target volume does not have sufficient space to record Replace the affected storage Choose an alternate target...

Страница 35: ...ing StudioStation Overview of the Web Based User Interface The StudioStation 100 embedded web pages provide the software user interface for operating and configuring the StudioStation 100 via a control PC on the same network NOTE Chrome was used to take the StudioStation 100 user interface screen shots in this user guide Pages and panels viewed in other browsers may not appear exactly the same Pre...

Страница 36: ... higher Microsoft Internet Explorer for Windows operating systems NOTE The AV Controls Preview video is not supported by Internet Explorer 11 To see a preview of the current stream you can either Use a different browser or Open a stand alone third party video player such as VideoLAN opensource VLC media player and connect to the streaming file from the StudioStation 100 Safari version 9 or higher ...

Страница 37: ...he same network shared by the StudioStation 100 and open a Web browser Enter the IP address of the StudioStation 100 the default IP address is 192 168 254 253 into the browser address field If necessary if the unit has already been configured enter the username and password to log in then click Log In or OK The main user interface opens to the Device Status page see figure 10 Figure 10 StudioStati...

Страница 38: ...ge 60 5 Troubleshooting The five pages within this tab display factory defined and user defined information about the unit and the encoded streams display a log of events and a log of alarms and their status provide three simple diagnostic tools for checking network connections and provide a way to perform a variety of types of resets on the StudioStation 100 see Troubleshooting on page 63 6 Studi...

Страница 39: ...If you navigate away from one page to a different page then return to the page the display appears as it did before you left that page For pages with many panels the panels automatically collapse each time you leave and return to the page Web page idle Timeout To conserve resources memory bandwidth on the PC if the Web browser is idle for more than about an hour the StudioStation 100 web page ente...

Страница 40: ...r right of the browser page A Logout dialog box opens 2 Click OK to log out of the StudioStation 100 web pages or click Cancel to remain logged on using the same account The Logout dialog box closes and returns you to the embedded web pages NOTE If you click Cancel you remain logged in and the embedded web pages continue to function as they did before you clicked Logout If you click OK the control...

Страница 41: ...on 100 NOTE The preview video is delayed 5 seconds from the actual live source Recording controls Recording control buttons function the way controls do on a DVR or other recording device Buttons include Record Set up an ad hoc recording session and start or resume recording Pause Pause recording Stop Stop recording and end the recording session Mark This button is grayed out and inaccessible when...

Страница 42: ...ive 3 132 46 27 00 03 44 for example Mute controls video and audio indication LEDs HDMI video can be configured for digital audio embedded in HDMI or a shared analog input The three LEDs indicate an HDMI signal and the audio types selected see figure 16 1 1 2 Figure 16 Active Inputs Mute and Audio Mute buttons Click the desired button 2 to mute video only Video Mute digital audio only Digital Aud ...

Страница 43: ...und in Configuration System Settings Recording Media Selection Figure 17 Ad hoc Recording Destination Dialog Single Recording Destination If the unit is NOT set to limit the recording destination recording destination options are as follows Auto The recording is saved to the first available storage location that is not full The user sets the priority for storage location in the Destination Recordi...

Страница 44: ...condary Recording Destination Selection Select the secondary storage location from the drop down list If the unit is set to use a front panel USB drive for the secondary storage location but a drive is connected to the rear panel USB port instead of the front panel port the Secondary Recording Location drop down list displays n a not available or not applicable as the only option If no USB drive i...

Страница 45: ...e stored file 4 Input and Output The input and output signal parameters 5 StudioStation Status The status of the connection with the RCP 101 remote controller and IPL T PC1 power controller as well as the flip horizontal mode status For information on the AV Controls panel 6 at the left of the page or control an in progress recording see AV Controls Panel on page 34 and see the StudioStation 100 H...

Страница 46: ...erver see Setting the Default Recording Media page 57 If internal storage space is nearly full and the StudioStation 100 is set up to automatically upload recordings to a server the StudioStation 100 uses an automatic disc cleanup feature to make room for new recordings As needed the unit automatically deletes recordings previously uploaded to a server starting with the oldest recordings until the...

Страница 47: ... displays recordings in a calendar format You can access a detailed view dialog box about each specific event from this page Also in the event that a recording does not transfer to the designated network server or if you need to upload the files again you can initiate a re upload from the detail view Figure 23 Event Detail Dialog Box List View shows recording events in a list table format Recordin...

Страница 48: ...n Entwine scheduling system and schedule file transfers see figure 25 Scheduling must be set up using this page The Schedule Settings page has three panels Active Profiles 1 File Transfer Schedule 2 and Schedule Destination Configuration 3 1 2 3 Figure 25 Schedule Settings Page Read the StudioStation 100 Help File for details and step by step procedures on scheduling ...

Страница 49: ...blishing Destination Configuration Tab No Centralized upload server This is the default option Not Applicable Ingest into Kaltura Hosted Video Platform Kaltura Ingest Ingest into Opencast Server Opencast Ingest Ingest into Entwine EMP Entwine EMP FTP SFTP CIFS server Other FTP SFTP CIFS See the StudioStation 100 Help File for additional information and details on how to configure settings for each...

Страница 50: ... of SMPTE input signals and adjust picture controls brightness contrast and the like It also allows you to save or recall input presets see Image Settings on page 49 4 Encoding Metadata see Encoder Settings and Metadata on page 50 The first expandable panel in this page makes it possible to Set up AV encoding Configure the streaming method protocol and settings Create encoder and streaming presets...

Страница 51: ...hat have previously been applied When Auto Memory is disabled the StudioStation 100 treats every new input as a new source 1 2 Figure 28 Video Configuration Auto Image and Auto Memory These two features can work together depending on the configuration the user chooses See the table below for more information on the settings Auto Memory and Auto Image Features Auto Memory Auto Image Information On ...

Страница 52: ...ing audio output To select and output a test pattern 1 Open the Input Output Settings page 2 Expand the OSD Configuration panel 3 Select a pattern from the Test Patterns drop down list A preview of the test pattern appears above the drop down list Available test patterns include the following Color Bars Time Stamp Pulse Crop Aspect Ratio 1 33 1 Aspect Ratio 1 78 1 Aspect Ratio 1 85 1 Universal OSD...

Страница 53: ...tion 3 drop down lists Figure 31 Universal OSD Information Selection As an example when File destination is selected the OSD text might be Front USB or Internal Drive Only depending on the current system settings The categories are identical to those used in the SIS information commands such as 1i 2i 3i and so forth For reference see the Command and Response Tables on page 78 If desired select an ...

Страница 54: ...be dependent on the Metadata settings see Configuring Metadata Elements on page 52 To select a different font and change the size and color 1 Open the Encoding Metadata page see Encoder Settings and Metadata on page 50 2 Expand the Metadata and Recording Files panel 3 Navigate to the first pane in the left corner and select an available font from the Font drop down list see figure 33 1 The selecte...

Страница 55: ... of available EDIDs The default EDID for the StudioStation 100 is 720p 60 Hz To open this page click the Configuration tab at the top of the StudioStation 100 embedded web pages and then click the EDID tab on the second tier of tabs Figure 34 Configuration Tab EDID Subtab The EDID Minder page opens 1 2 3 4 Figure 35 EDID Minder Page To select an EDID 1 Open the EDID Minder page see figure 35 2 Sel...

Страница 56: ... open this page click the Configuration tab at the top of the StudioStation 100 embedded web pages and then click the Image Settings tab on the second tier of tabs Figure 36 Configuration Tab Image Settings Subtab The Image Settings page opens 1 2 3 4 EDID Figure 37 Image Settings Page A user must be logged in as an administrator to see or change these settings This page has four panes see figure ...

Страница 57: ...nd Recording Profiles Change the OSD font enter metadata elements and create and save Recording Profiles See the StudioStation 100 Help File for additional information Some of the encoder settings can also be set using SIS commands see the Command and Response Tables on page 78 Encoding Presets Encoding presets and Streaming presets are combinations of settings for audio and video encoding The rec...

Страница 58: ...e StudioStation 100 Help File Audio Encoding Audio Encoding is configured in the Recording pane The streaming signal uses the configuration set up in Recording and reflects the same settings in the read only Streaming Audio Encoding pane To configure Audio Encoding go to the Recording pane within the Encoding Presets drop down panel within the Encoding Metadata tab In this section three audio vari...

Страница 59: ...etadata text content you want to be associated with an individual Recording Profile There are 16 unassigned profiles that can be configured saved and recalled for future use Figure 39 Recording Profiles Pane See the StudioStation 100 Help File for additional information Configuring Metadata Elements You can select and specify the metadata text content see figure 40 1 that is incorporated into the ...

Страница 60: ...dioStation 100 Help File Users and Roles In the Users and Roles page within Configuration an administrator can set up both administrator and user level passwords Passwords are not required though they are recommended for controlling access to configuration functions NOTE If only an administrator password is set only administrators are able to log in to the StudioStation 100 pages Users have no acc...

Страница 61: ...ator Password field in the Login ID admin pane see figure 42 1 Passwords must consist of alphanumeric characters letters and numbers only Special characters and punctuation are not allowed Passwords are case sensitive 2 Enter the same password into the Confirm Password field directly below the Administrator Password field Once a password is entered the fields in the Login ID user panel 2 are acces...

Страница 62: ...ations Enter e mail information for the person to be notified of an alarm 2 Alarm Message List Choose the level of urgency for a given alarm on the StudioStation 100 or disable the alarm The options to choose for an alarm in the Priority pane are Notify The StudioStation 100 sends an e mail and unsolicited SIS response Display The alarm indicator is active on the front panel AAP or wallplate and w...

Страница 63: ... read the model name and description part number firmware version overall unit temperature remote panel connection and remote panel firmware 2 Date and Time Set the date time time zone and settings for syncing with one or more NTP network time protocol servers 3 Networking Set the IP addresses for the unit gateway and DNS server as well as the subnet mask and port numbers for a variety of port typ...

Страница 64: ...ions in the order of priority set in the Destination Recording Priority field 3 Internal Drive This forces the unit to store recordings only in its internal storage even if USB drives are attached to the front and rear panel ports Front USB Rear USB RCP USB These options force the unit to record to a USB drive connected to the corresponding port NOTE The StudioStation 100 can automatically upload ...

Страница 65: ...ding Size checkbox see figure 48 1 b Then enter a number into the Max file size limit MB field or use the Up and Down arrows 2 next to the field to select a number The file size can be limited to any size between 100 MB to 3 8 GB 3800 MB The default is 3584 MB If you deselect the Limit Recording Size checkbox the size limit function is disabled and the entire recording is stored in a single file 6...

Страница 66: ...can configure the StudioStation 100 to run a Web browser client application for direct control if a stand alone computer is not available on site If enabled the internal browser provides access to a subset of the Network IP Settings configuration panel To set up the StudioStation 100 for local control using its internal browser client 1 On a computer connected to the same network as the StudioStat...

Страница 67: ...s page upload the application app to the StudioStation 100 See the StudioStation 100 Help File to upload a FlexOS application using the Web based UI NOTE You may need to log in to the Extron Website using your Extron Insider account information in order to download the software File Management The File Management tab contains a directory of files stored in the StudioStation 100 and also of any con...

Страница 68: ...ormation Table This list can be sorted Click on any of the table headings or click the arrow that appears when you hover the pointer over a table heading and select a sort order from the drop down list See the StudioStation 100 Help File for information on using the file manager with the Web based UI NOTE Recordings stored on the internal drive can be automatically uploaded to a network server con...

Страница 69: ... Media page 57 the recording re transfer re upload option within the Publish Settings page satisfies most file transfer needs However if there is a need to transfer files into or out of the StudioStation 100 outside of those controls use an SFTP client utility To use an SFTP client utility to transfer files 1 Click the File Management tab 2 Copy the URL from the Accessing Internal Filesystem pane ...

Страница 70: ...dio and both the recording and streaming encoder streams see Status on page 64 2 Logs Displays a list log of alerts and notices for any event set up for any status other than Disabled in Configuration Alarms and Traps Alarm Message List The log can be sorted by date and time severity ID or message It can also be filtered or exported to a CSV file see Logs on page 65 3 Alarms Similar to Logs this p...

Страница 71: ... Tables on page 78 To open this page click the Troubleshooting tab at the top of the StudioStation 100 embedded Web pages and then click the Status tab see figure 56 1 on the second tier of tabs 1 2 3 4 5 Figure 56 Troubleshooting Tab Status Subtab The Status page opens showing the Detailed System Status see figure 57 1 and Encoder Status 2 panels 1 2 3 4 Figure 57 Troubleshooting Status Page All ...

Страница 72: ...sorted filtered searched or exported to a comma separated values CSV file To open this page click the Troubleshooting tab at the top of the embedded Web pages then click the Logs tab see figure 58 2 on the second tier of tabs 1 2 3 4 5 Figure 58 Troubleshooting Tab Logs Subtab The Logs page opens showing filtering controls and the log list see figure 59 Figure 59 Troubleshooting Logs Page See the ...

Страница 73: ...then click the Alarms tab see figure 60 3 on the second tier of tabs 1 2 3 4 5 Figure 60 Troubleshooting Tab Alarms Subtab The Alarms page opens showing filtering controls and the alarm history list 1 2 3 Figure 61 Troubleshooting Alarms Alarm History Active unresolved alarms are displayed as red text see figure 61 1 To clear or remove an alarm click the row it is listed in and click Clear Selecte...

Страница 74: ...ou can send to Extron support staff to aid in troubleshooting problems with the unit or the system To open this page click the Troubleshooting tab at the top of the embedded Web pages and then click the Diagnostic Tools tab see figure 62 4 on the second tier of tabs 1 2 3 4 5 Figure 62 Troubleshooting Tab Diagnostic Tools Subtab The Diagnostic Tools page opens Figure 63 Troubleshooting Diagnostic ...

Страница 75: ...e System Resets page opens to the Reset panel Figure 65 System Resets Page Each option within this page includes a description of its function To perform a reboot reset or content deletion storage reformatting click the button for the desired option When a reset or reboot is performed the unit reboots and loses its network connection After a reset or reboot it may take a few minutes for the Studio...

Страница 76: ...camera studio light and microphone when a USB drive is inserted into the RCP 101 USB port If a straight through cable is used this page is available to make the connection between the StudioStation 100 and IPL T PC1 and test the connection 1 Enter the IP address into the Power Controller IP Hostess field 2 Enter the Administrator Password optional 3 Click the Test Connection button 4 View the stat...

Страница 77: ...30 minutes The default setting is 10 minutes The StudioStation 100 will start recording when the selected storage device has more than 10 minutes of recording time left NOTES The default recording destination on the StudioStation 100 is the USB drive attached to the RCP 101 The disk space alarm is triggered when the remaining record time is less than 10 minutes 7 Click the Save button 8 Alternatel...

Страница 78: ...100 has a rear panel serial port see figure 3 F on page 11 that can be connected to a host device such as a computer running a HyperTerminal utility or the Extron DataViewer utility The port makes serial control of the StudioStation 100 possible Use the protocol defaults to make the connection RS 232 protocol defaults 9600 baud no parity 1 stop bit 8 data bits no flow control Front Panel Configura...

Страница 79: ... T568B T568A T568B T568B Straight through Cable for connection to a switch hub or router End 1 End 2 Pin Wire Color Pin Wire Color 1 white orange 1 white orange 2 orange 2 orange 3 white green 3 white green 4 blue 4 blue 5 white blue 5 white blue 6 green 6 green 7 white brown 7 white brown 8 brown 8 brown Crossover Cable for direct connection to a PC End 1 End 2 Pin Wire Color Pin Wire Color 1 whi...

Страница 80: ...e end of the response character string A string is one or more characters StudioStation 100 initiated Messages The StudioStation 100 initiates messages under specific conditions No response is required from the host The StudioStation 100 initiated message is as follows Copyright 2017 Extron Electronics StudioStation 100 Vn nn 60 1720 01 Day DD MMM YYYY HH MM SS The StudioStation 100 sends the copy...

Страница 81: ...olation E14 Not valid for this configuration E26 Maximum connections exceeded E17 Invalid command for signal type E28 Bad file name or file not found Using the Command and Response Tables The Command and Response Tables begins on page 78 Symbols used in the table represent variables in the command and response fields Command and response examples are shown throughout the table The SIS commands are...

Страница 82: ...ness contrast 1 through 127 X1 Horizontal and vertical position X1 Horizontal and vertical size X1 Test pattern 0 Off default 1 Colorbars 2 Aspect ratio 1 33 3 Aspect ratio 1 78 4 Aspect ratio 1 85 5 Crop 6 Pulse audio test pattern 7 Timestamp 8 Universal OSD X1 Output Resolution 0 512x288 1 480p 2 720p 3 1080p 4 1024x768 5 1280x1024 X1 Output refresh rate 1 60 Hz 2 50 Hz X1 Input presets 1 throug...

Страница 83: ... Off 1 Single 2 Secondary X3 EDID user slots 1 to 3 X4 Streaming method 0 Disabled 1 RTMP 2 RTSP 3 Push RTP X4 RTMP URL String X4 Json string of recording profile parameters Example id 1 name RECORD PROFILE 01 mode audio and video contributor Contributor1 coverage Coverage1 presenter Presentor1 description Description1 format Format1 language Language1 publisher Publisher1 course_id Course1 copyri...

Страница 84: ... X5 Priority status for receiving timeouts 0 use Send data string command parameters if they exist Default 1 use Configure receive timeout command parameters instead X5 RS 232 baud rate 9600 Default 19200 38400 57600 115200 X5 RS 232 parity single letter Odd Even None Default Mark Space X5 RS 232 data bits 7 8 Default X6 RS 232 stop bits 1 Default 2 X6 Password maximum length 12 characters All alp...

Страница 85: ...ng Factory Firmware Version 3Q X4 plus Web ver desc UL date time Factory installed firmware is not user replaceable This firmware is the version the StudioStation 100 reverts to after a mode 1 reset Example 3Q 1 00 0000 b2325 1 81LX StudioStation 100 Sat 08 Apr 2017 20 10 UTC Updated firmware version 4Q X4 plus Web ver desc UL date time Use this command to find out which version of firmware has be...

Страница 86: ...iption View number of connected users 10I N Number of users View system processor usage 11I NN Returns a percentage of total View system processor idle 12I NN Returns a percentage of total View eth0 link status 13I Current link state up down speed in MB 10 100 1000 mode full half View file transfer config 38I Example Network_Storage Folder cifs Clear active alarms ECALRM Alrm C Clear all active al...

Страница 87: ...s such as IP address subnet mask gateway IP address unit name DHCP setting and port mapping Telnet Web direct access in order to preserve communication with the device Absolute reset EZQQQ Zpq Same as System Reset plus returns the IP address and subnet mask to defaults File Commands Change directory Epath directory CJ Dirl path directory Return to root directory E CJ Dirl Up one directory E CJ Dir...

Страница 88: ... 0MT Pmt00000 View Telnet port map E MT port Web port Set Web port map E port MH Pmh port Reset Web port map E 80MH Pmh00080 Reset the Web port to the default value 80 Disable Web port E 0MH Pmh00000 View Web port map E MH port SNMP port Set SNMP port map E A port PMAP PmapA port Reset SNMP port map E A161PMAP PmapA00161 Reset the SNMP port to the default value 161 Disable SNMP port E A0PMAP PmapA...

Страница 89: ... X6 View the public community string Set private community string EXX6 SNMP SnmpX X6 Set private community string to X6 Set private community string to default EX SNMP SnmpX private Set private community string to the default setting View private community string EXSNMP X6 View the private community string NOTE Community strings are referred to as passwords in the Web based User Interface SNMP acc...

Страница 90: ...et bits gateway 192 168 254 253 16 0 0 0 0 Set IP address EX5 CI Ipi X5 View IP address ECI X5 View hardware MAC address ECH X5 Iph X5 View the hardware MAC address of the unit Verbose mode 2 3 Set subnet mask EX5 CS Ips X5 View subnet mask ECS X5 Set gateway IP address EX5 CG Ipg X5 Set the gateway IP address View gateway IP address ECG X5 View the gateway IP address Set DNS server IP address EX5...

Страница 91: ... baud rate 9600 Default 19200 38400 57600 115200 bps X5 RS 232 parity Odd Even None Default Mark Space X5 RS 232 data bits 7 8 Default X6 RS 232 stop bits 1 Default 2 X6 Password Maximum length 12 characters All alpha numeric characters and ASCII symbols permitted except space and X6 Port timeout In tens of seconds zero padded Default 00030 300 seconds Command Function SIS Command Host to Device R...

Страница 92: ...put video aspect ratio Set to fill E1ASPR Aspr1 Set to follow E2ASPR Aspr2 Set to fit zoom E3ASPR Aspr3 View aspect ratio setting EASPR X1 Execute Auto Image Execute A Img0 Follow current aspect setting Execute and fill 1 A Img1 Fill the entire output Execute and follow 2 A Img2 Follow the input aspect ratio Recording Controls Stop recording EY0RCDR RcdrY0 Start recording EY1RCDR RcdrY1 Pause reco...

Страница 93: ...tX4 X3 Clear Encoder preset X3 and set Encoder preset name to unassigned Encoder Preset Name Write name E4 X3 X1 PNAM Pnam4 X3 X1 Set the name X1 for X3 View name E4 X3 PNAM X1 View name of Encoder preset X3 Streaming Presets Recall preset 3 1 X3 3Rpr1 X3 Recall Streaming preset X3 Save preset 3 1 X3 3Spr1 X3 Save Streaming preset X3 for selected channel Delete clear preset EX3 X3 PRST PrstX3 X3 C...

Страница 94: ...3 View name E3 X3 PNAM X1 Stream Type Set stream control E1 X4 STRC StrcX4 Select a streaming method Response will have leading 0 View stream control E1STRC X4 View current streaming method RTMP primary Destination URL Set RTMP URL EU1 X4 RTMP RtmpU1 X4 View RTMP URL EU1RTMP X4 RTMP Stream Enable Disable Enable RTMP push stream EE1 X RTMP RtmpE1 X View RTMP push stream EE1RTMP X Recording Profiles...

Страница 95: ...e Set video bit rate EVX X2 BITR BitrVX X2 Set video bit rate to X2 View video bit rate EVX BITR X2 View video bit rate setting Audio Bit rate Set audio bit rate EA1X X3 BITR BitrAX X3 Set audio bit rate to X3 View audio bit rate EAX BITR X3 View audio bit rate setting Group of Pictures GOP Length Set GOP length EX X2 GOPL GoplX X2 Set GOP length to X2 View GOP length EX GOPL X2 View GOP length Vi...

Страница 96: ...X1 Shift window right Decrement value E HCTR HctrX1 Shift window left View EHCTR X1 View current setting Vertical Shift Position Specific value EX1 VCTR VctrX1 Set vertical centering to X1 Increment value E VCTR VctrX1 Shift window down Decrement value E VCTR VctrX1 Shift window up View EVCTR X1 View current setting NOTES X Total lines Up to 256 of the default value for the detected resolution X T...

Страница 97: ...Set horizontal size width to X1 Increment value E HSIZ HsizX1 Increase the width of the window Decrement value E HSIZ HsizX1 Decrease the width of the window View EHSIZ X1 View current setting Vertical size Specify a value EX1 VSIZ VsizX1 Set vertical size height to X1 Increment value E VSIZ VsizX1 Increase the height of the window Decrement value E VSIZ VsizX1 Decrease the height of the window Vi...

Страница 98: ...age View EDID assignment EAEDID X3 View EDID resolution and refresh Import EDID to user location EIX3 filename bin EDID EdidIX3 Import a 128 or 256 byte binary EDID file to the user slot 1 to 3 Export EDID in binary format EEX3 filename bin EDID EdidEX3 Export a 128 or 256 byte binary EDID file from EDID location X3 filename can optionally carry a full path name The EDID file is a bin file Recall ...

Страница 99: ...0 Hz PC DVI N A 16 800 x 600 60 Hz PC HDMI 2 Ch 17 1024 x 768 60 Hz PC HDMI 2 Ch 18 1280 x 768 60 Hz PC HDMI 2 Ch 19 1280 x 800 60 Hz PC HDMI 2 Ch 20 1280 x 1024 60 Hz PC HDMI 2 Ch 21 1360 x 768 60 Hz PC HDMI 2 Ch 22 1366 x 768 60 Hz PC HDMI 2 Ch 23 1400 x 1050 60 Hz PC HDMI 2 Ch 24 1440 x 900 60 Hz PC HDMI 2 Ch 25 1600 x 900 60 Hz PC HDMI 2 Ch 26 1600 x 1200 60 Hz PC HDMI 2 Ch 27 1680 x 1050 60 H...

Страница 100: ... Tabletop Use The StudioStation 100 includes rubber feet not installed For tabletop use attach a self adhesive rubber foot to each corner on the bottom of the unit Furniture Mounting Furniture mount the StudioStation 100 using an optional under desk or through desk mounting kit Follow the instructions included with the mounting kit Table or Wall Mounting Extron table or wall mounting brackets exte...

Страница 101: ...rotection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern 5 Reliable earthing grounding Maintain reliable grounding of rack mounted equipment Pay particular attention to supply connections other than direct connections to the branch circuit for example use of power strips Supported File Types Drive Formats and Browsers File For...

Страница 102: ...he device Web UI will be compliant but not fully featured with the internal browser client QTWeb v4 x DataViewer DataViewer is an enhanced terminal emulation program that facilitates analysis of RS 232 USB and TCP IP communication with Extron devices The software allows users to send commands to a device and view the responses in ASCII or hexadecimal format Command and response logs can be saved i...

Страница 103: ...m the toolbar for more information on the program Sending commands using a TCP IP connection 1 Configure the network settings of a control PC so that it can be connected to the same network as the StudioStation 100 Use an RJ 45 cable to connect the control PC to the network 2 Start the DataViewer program see Start the Dataviewer program on the previous page and follow the steps to connect to the S...

Страница 104: ...t started An IP address is a 32 bit binary number that is used to identify each device on an Ethernet network This number is usually represented by four decimal numbers each in the range 0 to 255 separated by dots for example 198 123 34 240 This is called dotted decimal notation An IP address is divided into two parts The network identifier The host identifier On a given network each address must ...

Страница 105: ...Each device in the group has the same multicast address and can effectively send data to all other devices in the same group simultaneously The StudioStation 100 uses 235 111 3 1 as the default multicast address for the RTSP Pull stream Subnet Mask The subnet mask is a 32 bit binary number used to mask certain bits of the IP address It extends the number of network options available for the IP add...

Страница 106: ...entered by the user The StudioStation 100 firmware then assigns the multiple port numbers based on the initial port number Choosing an IP Address If the StudioStation 100 and other devices are connected via an independent network then follow the guidelines below when choosing IP addresses However if the StudioStation 100 and other devices are being connected to an existing network advise the netwo...

Страница 107: ...ed web page includes a ping utility see Diagnostic Tools on page 67 Response Messages While running the ping utility a series of response messages are displayed that are used to determine the status of the communications link For example pinging a device with the IP address 208 132 180 48 replies with a message similar to the following Reply from 208 132 180 48 bytes 32 time 2ms TTL 32 This is the...

Страница 108: ...vice StudioStation 100 IP Multicast IP Multicast Port StudioStation 1 192 168 254 10 239 199 188 138 7000 to 7003 StudioStation 2 192 168 254 11 239 199 188 138 7004 to 7007 StudioStation 3 192 168 254 12 239 199 188 138 7008 to 7011 When there are different multicast IP addresses available there is no need for multiple port numbers and the port number can remain at the default 7000 as shown in th...

Страница 109: ...treaming method is used for live video multicasting with low latency in a one to many streaming session The StudioStation 100 uses a variety of streaming protocols to send data to a multicast group Using multicasting the StudioStation 100 does not need to know the IP address of the devices viewing the stream This allows a large number of users to view the data simultaneously while using bandwidth ...

Страница 110: ...tion 100 to single viewing device but can be configured to use multiple active connections Unicast Push streaming can push exactly one stream Unicast Pull streaming can pull as many streams as the StudioStation 100 can handle Unicast streaming can Push the data to individual or multiple viewing devices or it can use Pull streaming where the StudioStation 100 waits for an individual viewing device ...

Страница 111: ...ming from the encoder and select the desired video or send a request to the encoder to begin streaming a video to it Pull streaming StudioStation 100 encoder Viewing device 1 Viewing device 2 Viewing device 3 Viewing device 4 NETWORK StudioStation 100 sends stream to 1 and 3 viewing devices only when request is received If no requests are received no stream is broadcast Stream Additional devices P...

Страница 112: ...ation_IP Destination_Port TS RTP RTP Destination_IP Destination_Port ES RTP HTTP StudioStaion100_IP live push S3 sdp NOTES StudioStation100_IP is the IP address of the StudioStation 100 Some dependencies may apply with certain versions of VLC Streaming Capabilities and System Scalability The following tables detail the streaming capabilities of the StudioStation 100 Data for the tables was obtaine...

Страница 113: ...sary streaming traffic The table below indicates the approximate number of multicast streams supported by the StudioStation 100 using IGMP multicast protocol Operating at different resolutions using higher or lower bit rates can increase or decrease the scalability of the streaming system NOTE For networks not configured to use the IGMP multicast protocol consider using a media server to deliver m...

Страница 114: ...f no password is set anyone can view the stream URL If a password is set you must be logged in to view the URL 2 The Device Status page opens In the Stream URL panel if the recording and streaming streams are set to Pull see Push Stream and Pull Stream Playback URLs on page 105 the box displays the URL necessary to request a stream from the StudioStation 100 Note the full URL for later reference i...

Страница 115: ... Please enter a network URL field see figure 77 1 rtsp 192 168 13 1 extron1 1 1 2 2 Figure 77 Enter Stream URL Information and Play 6 Click Play 2 After a few seconds the media streaming from the StudioStation 100 plays on the VLC media player NOTE The VLC media player image settings can now be changed if desired For information on adjusting the image settings see the VLC media player help file ...

Страница 116: ...e VLC player uses SAP to identify streams 1 Open VLC 2 From the View menu select Playlist see figure 78 1 1 1 Figure 78 VLC Playlist 3 From the left menu column select Local Network see figure 79 2 4 Select Network streams SAP 3 Figure 79 Select Local Network Streams VLC populates the playlist with all streams that contain SAP information ...

Страница 117: ...figure 80 1 Figure 80 VLC Select a Stream 6 Either double click or single click the desired stream to begin playback then use the VLC player controls at the bottom of the window to view and control the stream NOTE Depending on the announcement frequency it may take several seconds before the SAP streams appear ...

Страница 118: ...the StudioStation 100 see Accessing the Web Based User Interface on page 30 NOTE If no password is set anyone can view the stream URL If a password is set you must be logged in to view the URL 2 The Device Status page opens see figure 81 Figure 81 Device Status Page 3 Note the Streaming URL Unicast URL in the Stream URL pane 4 Open QuickTime player From the desktop select Start All Programs QuickT...

Страница 119: ...onds the media stream from the StudioStation 100 plays on the QuickTime player If QuickTime player fails to play the stream 1 From the QuickTime player menu select Edit Preferences QuickTime Preferences 2 Click the Advanced tab and select Safe mode GDI only 3 Click Apply then OK to save the settings 4 Close the player window and do this procedure again The QuickTime player image settings can now b...

Страница 120: ...600 8000 2336 4 MBph or 2 34 GBph For the default encoder presets of a StudioStation 100 the following are the estimated storage requirements for each hour of recording Estimated Storage Requirements Encoder Preset Video bit rate kbps Audio bit rate kbps MB per hour GB per hour 1080p High 8000 320 3744 0 3 74 1080p Low 6000 128 2757 6 2 76 720p High 5000 192 2336 4 2 34 720p Low 3000 128 1470 6 1 ...

Страница 121: ... above is met SD Card Installation To safely field change the SD card in the StudioStation 100 follow these safety steps 1 Unplug the AC cable before removing the cover NOTE The AC cable must never be connected to the StudioStation 100 while the cover is removed 2 Disconnect all cables and remove the StudioStation 100 from any rack or other installation option 3 Use proper ESD electrostatic discha...

Страница 122: ...the unit see figure 84 10 0 24 0V 1 0 A MA X 50 60H z Remove 13 Screws Figure 84 Remove the Cover 5 Locate remove and replace the SD card near the front panel control buttons see figure 85 Front of StudioStation 100 Figure 85 SD Card Location 6 Reinstall the StudioStation 100 cover securing it in place with the thirteen screws removed in step 4 7 Reinstall the StudioStation 100 in the rack or othe...

Страница 123: ...unit reboots after formatting The SD card is ready for recording after the reboot Alternatively the user can initiate a Delete content from the front panel by following these steps 1 Press and hold the Stop and Pause buttons simultaneously for 5 seconds The Mark button blinks red for 3 seconds while awaiting confirmation to Delete content 2 Press the Mark button within 3 seconds to confirm the Del...

Страница 124: ... in a B frame They offer significantly better compression than I or P frames but are not available in Baseline profile Bandwidth The total range of frequencies required to pass a specific signal without significant distortion or loss of data In analog terms the lower and upper frequency limits are defined as the half power or 3 dB signal strength drop compared to the signal strength of the middle ...

Страница 125: ...ters Decoder 1 In analog video a device used to separate the RGBS red green blue and sync signals from a composite video signal Also known as an NTSC decoder 2 In digital systems a device which does the reverse of an encoder undoing the encoding so that the original information can be retrieved The same method used to encode is usually just reversed in order to decode Video over IP decoders accept...

Страница 126: ...nted motion compression based codec standard developed by the ITU T Video Coding Experts Group VCEG together with the ISO IEC Moving Picture Experts Group MPEG HDCP High bandwidth Digital Content Protection HDCP is a digital rights management scheme developed by Intel to prevent the copying of digital video and audio content HDCP is mandatory for the HDMI interface optional for DVI HDCP defines th...

Страница 127: ...ic see Static IP on page 122 or dynamic see DHCP on page 118 Java A class based object oriented programming language developed at Sun Microsystems Inc merged with Oracle Corporation Programs written in Java can run on multiple platforms JavaScript A scripting programming language adding interactive features to web pages LAN Local Area Network A computer network that connects devices in a limited a...

Страница 128: ... enter the name of the presenter in the Presenter field The name of the presenter is stored with the metadata for the recording and it appears in the Creator column of the Scheduled Events Recording Calendar List View table If recordings are uploaded from the StudioStation 100 to an Opencast or Kaltura system and if that presenter is a user of that publishing system the presenter or creator name i...

Страница 129: ...product using a minimal number of characters and a response is received from the product and shown on the display of the control device Simple Network Management Protocol SNMP An application layer protocol that facilitates the exchange of management information between network devices This protocol collects and configures information from network devices such as servers hubs switches and routers o...

Страница 130: ...nsport streams that contain H 264 encoded video and AAC encoded audio Transport streams containing MPEG 2 video and AC3 audio are not supported TS UDP Unicast or multicast An MPEG 2 transport stream containing the elementary streams for the audio and video It is sent using UDP packets TS RTP Unicast or multicast Transport stream that is sent using RTP UDP RTP provides sequencing information if the...

Страница 131: ...ope Hanzeboulevard 10 3825 PH Amersfoort The Netherlands China Extron China 686 Ronghua Road Songjiang District Shanghai 201611 China Asia Extron Asia Pte Ltd 135 Joo Seng Road 04 01 PM Industrial Bldg Singapore 368363 Singapore Middle East Extron Middle East Dubai Airport Free Zone F13 PO Box 293666 United Arab Emirates Dubai This Limited Warranty does not apply if the fault has been caused by mi...

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