9
Resources
Obtaining Control Drivers
Extron provides an extensive selection of device drivers available on the Extron website. If the system requires a control driver
that is not already available, you can request a new serial (RS-232), IR, or Ethernet driver from Extron.
The IPCP Pro PCS1 does not support IR learning. However, if you have another model of IPCP Pro or IPL Pro control processor,
one that includes an IR receiver port, you can create your own custom IR device driver using IR Learner Pro software. Follow the
directions in the
IR Learner Pro Help File
to create a driver by using the remote control for that device and the IR receiver port on
the front panel of the control processor.
Obtaining Instructions, Information, and Assistance
A checklist of basic setup steps is provided at the beginning of this guide. For additional information see the help files and the
IPCP Pro Series User Guide
, available at
www.extron.com
.
If you have questions during installation and setup, call the
Extron S3 Sales & Technical Support Hotline
or the Extron S3
Control Systems Support Hotline (1.800.633.9877).
Locating Software, Firmware, and Driver Files on the Extron Website
There are three main ways to find software, firmware, and device drivers within
www.extron.com
:
•
Via links from the web page for the specific product
•
Via the
Download Center
page (Click on the
Download
tab at the top of any page within
www.extron.com
.)
•
Via links from search results
NOTES:
•
For some software you have the option to click the
Download Now
button to begin downloading the software file. For other
software there is a link for contacting an Extron support representative who can provide you access to the latest version.
To obtain Extron control product software, you must have an Extron Insider account. Extron provides training to our
customers on how to use the software. Access to the full features of Global Configurator Professional is available to
those who successfully complete Extron Control Professional Certification.
•
New RS-232 and Ethernet drivers are required
. You must use serial and Ethernet drivers developed specifically
for the IP Link Pro platform. With the exception of IR device drivers, drivers used for the previous generation
IP Link (non-Pro) control processors are not compatible.
