BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following check list before calling for service.
You should inspect the burners at least once a year or immediately after any of the following
conditions occur:
Regardless of which burner cleaning procedure you
use, we recommend you also complete the following
steps to help prolong burner life.
1. Use a fiber pad or nylon brush to clean the entire
outer surface of each burner until free of food
residue and dirt.
2. Clean any clogged ports with a stiff wire, such as
an open paper clip.
3. Inspect each burner for damage (cracks or holes)
and if such damage is found, order and install a new
burner. After installation check to ensure that gas
valve orifices are correctly placed inside the ends of
the burner tubes.
To get replacement parts, please call
855-256-2160
To ensure proper replacement of the gas grill, please
refer to the part number on page 8-9.
Troubleshooting
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