Troubleshooting
Phenomena
Analysis
Solution
If the above solutions cannot fix your problems, or you may have some other queries, please contact us or your local dealer for more technical support.
The radio cannot be
powered on.
The battery may be improperly installed.
The battery may run out.
The radio may not detect signals from the
base station.
The radio may not be authorized.
The radio registers repeatedly.
No voice is heard after a call
is established.
The called party disconnects
repeatedly during communication.
During receiving, the voice is
weak, discontinuous, or totally
inactive.
You cannot communicate with
other members.
The voice is unclear.
The signal is discontinuous.
Your ID may be repeated.
The signal is discontinuous.
Low battery
The volume may be set to a low level.
The antenna may get loose or improperly
installed.
The speaker may be blocked or damaged.
The signal is poor.
You may suffer from external disturbance
(such as electromagnetic interference).
Remove the battey and attach it again.
Recharge or replace the battery.
Clean the battery contacts. If the problem cannot be solved, contact your
dealer or authorized service center for inspection and repair.
Make sure you are within the coverage of the base station.
Contact the base station manager to check whether you are an authorized
subscriber in the network management system.
Contact the base station manager to check whether your ID is repeated in the
network management system.
Recharge or replace the battery.
Move to an open and flat area and restart the radio.
Increase the volume by rotating the
Volume Control
knob clockwise.
Power off the radio, reinstall the antenna and power on the radio again.
Clean surface of the speaker. If the problem cannot be solved, contact your local
dealer or authorized service center for inspection and repair.
Make sure you are within the communication range.
Stay away from equipment that may cause interference.
You may be at an unfavorable position. For
example, your communication may be blocked
by high buildings or frustrated in the
underground areas.
The battery may suffer from poor contact
caused by dirty or damaged battery contacts.
The radio cannot register
successfully.
Make sure you are within the coverage of the base station.
Make sure you are within the coverage of the base station.
The signal is poor.
The radio cannot establish a
call.
Make sure you are within the coverage of the base station.
The signal is poor.
The signal is poor.
The noise is too loud.
Make sure you are within the communication range.
Make sure you are within the communication range.
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