Limited Warranty
What This Warranty Covers and for How Long
Shenzhen Excera Technology Co., Ltd. warrants the Excera manufactured products listed below against defects in material and
workmanship under normal use and service for a period of time from the date of purchase as scheduled below:
EM8100 U2 Digital Mobile Radios
Two Years
Six Months
Accessories
How to Get Warranty Service
You must provide a completely filled warranty card, purchase invoice, and receipt in order to get warranty services. The purchase
invoice or receipt should indicate the radio, accessories, radio serial number, purchase date, and purchase amount.
What This Warranty Does Not Cover
1. Defect or damage resulting from use of the product in other than its normal and customary manner
2. Defect or damage caused by unauthorized product disassembly, repair, or modification
3. Damage due to force majeure, such as flood, lightning strike, earthquake, tsunami, fire, and abnormal voltage
4. Product that does not have a valid warranty certificate, such as warranty card, purchase invoice, or receipt
5. Product which has had the serial number and the tamper-proof label removed or made illegible
6. Normal and customary wear and tear
7. Rechargeable batteries if:
(1) any of the seals on the battery enclosure of cells is broken or shows evidence of tampering.
(2) the damage or defect is caused by charging or using the battery in equipment or service other than the product for which
it is specified.
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