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Manual primeTOUCH flat Series

 

 

08.12.2020 

Page 

13

 of 

26

 

The cabinet should gently wiped with a soft cloth. If a cleaning is necessary the cloth can be 
dampened with a neutral detergent and water, wipe the cabinet and follow with a dry cloth.  

 

NOTE:

 Unplug the power supply before cleaning. 

DO NOT clean with benzene thinner, alkaline detergent, alcoholic system 
detergent, wax, polish cleaner, soap powder or insecticide. Rubber or vinyl should 
not be in contact with the cabinet for an extended period of time. These types of 
fluids and materials can cause paint to deteriorate, crack or peel. 

 

6 Driver and User Interface 

 

Note: The following instructions are based on the driver installation on 
Windows OS. If you use other OS the screenshots and information may differ. 
Please contact your vendor if you have trouble with other OS. 

 

6.1 Definition of words  

 

  MultiTouch Platform:  Control panel (installs itself with driver installation)  

  MultiTouch Doctor: 

A debug tool integrated into MultiTouch Platform  

  GUI: 

Graphical User Interface 

  OS: 

Operating System 

  TUIO: 

A third party protocol supporting multi-touch feature  

  Ambient lights:  

In some working conditions, there might be light sources like 

 

special lamps, devices that work with infrared light or sunlight that 

 

may interfere with the touch function. 

 

6.2 GUI and function  

The MultiTouch Platform application includes two sections: Platform and Doctor. 

 

6.2.1 Platform  

 

Platform main functions:  

  TUIO protocol support: 

Any application developed by TUIO protocol can get touch messages from the 
MultiTouch Platform 

  Windows Native Touch support: 

Support for applications which development is based on Windows native touch 

  Mouse/Keyboard mode support: 

Support for other operating systems which do not support the above mentioned touch 
features. Under this circumstance, the touch overlay works as a mouse/keyboard to 
support applications. 

 

Содержание primeTOUCH flat

Страница 1: ...UCH flat IR Touch Overlay Manual Version 1 0 Date Revision No Author Checked Description 08 12 2020 1 0 DRD TSN Version 1 0 Kontakt Tel 49 2204 9485 30 E Mail info exactsolutions de Web www exactsolut...

Страница 2: ...1 Notes on installation and operation 9 5 2 Mechanical setup 10 5 3 Electrical setup 11 5 4 Operation 12 5 4 1 Cleaning instructions 12 6 Driver and User Interface 13 6 1 Definition of words 13 6 2 GU...

Страница 3: ...ctions carefully before handling and installing the product so that you can safely enjoy your device Note This user s manual is an addendum to the standard user s manuals of the basis NEC LC displays...

Страница 4: ...bjects on the screen as this could cause scratches on the front glass or front glass can even break This can lead to serious injury or death Warning Installation operation and maintenance only by trai...

Страница 5: ...safety shoes gloves and helmet Make sure the area under the product is clear during installation and no persons are present Risk of injury due to the possibility of falling parts or objects during se...

Страница 6: ...aged Persons who touch the housing might get an electrical shock This endangers all persons who might touch a damaged product When there is any damage disconnect power supply of the device by qualifie...

Страница 7: ...shipment Please contact your vendor in case of missing or damaged parts Item quantity primeTOUCH flat 1 USB A extension A male A female 1 USB A cable A male A male 1 Manual 1 4 Description of the prod...

Страница 8: ...flat 48P NEC P484 48 16 9 12 primeTOUCH flat 48V NEC V484 48 16 9 12 primeTOUCH flat 55P NEC P554 55 16 9 12 primeTOUCH flat 55V NEC V554 55 16 9 12 primeTOUCH flat 75P NEC P754Q 75 16 9 32 primeTOUCH...

Страница 9: ...imeTOUCH flat works with infrared light infrared light in the environment can disturb the touch functionality Using the primeTOUCH flat in environments where infrared light sources or sunlight is dire...

Страница 10: ...dum to the standard user s manuals of the basis NEC LC displays listed in 4 3 Specifications Read the corresponding original manual carefully before starting the mechanical set up of the primeTOUCH fl...

Страница 11: ...hapter 4 3 Specifications WARNING Electrical work shall only be done by a fully qualified and trained electrician Follow the local laws and regulations If you want to use the remote control of the dis...

Страница 12: ...support HID native touch so please make sure your PC can handle HID touch devices More information regarding compatible operating systems can be found in chapter 4 3 Specifications 5 4 Operation Altho...

Страница 13: ...inition of words MultiTouch Platform Control panel installs itself with driver installation MultiTouch Doctor A debug tool integrated into MultiTouch Platform GUI Graphical User Interface OS Operating...

Страница 14: ...en Information Serial Number Unique ID of a touchscreen Firmware Version Internal firmware version of a touchscreen Description Maximum touch points that a physical touch screen supports Status Show c...

Страница 15: ...de This feature can enhance anti jamming performance of the primeTOUCH flat hardware When there are changing light conditions this feature will let touch screen work normal Disabled by default Log Tou...

Страница 16: ...ion Discard stored calibration data and reset to default data in theory For large and customized hardware this function is recommended if hardware mounts precisely Section 4 Utility Diagnose Calls the...

Страница 17: ...is disabled Section 3 Diagnose Steps Check compatibility Check if current plugged hardware is supported by the Platform Current hardware is supported Current driver is too old to support the hardware...

Страница 18: ...the basis NEC LC displays listed in 4 3 Specifications Read the corresponding original manual and especially the chapter about trouble shooting before starting to take measures The hardware tests and...

Страница 19: ...display is not working Remote control is not pointed in correct direction Point the remote control in correct direction Refer to 5 3 Electrical setup Dust or particles in active screen area Dust or pa...

Страница 20: ...ual primeTOUCH flat Series 08 12 2020 Page 20 of 26 Solution Upgrade to latest driver from https exactsolutions de en produkte primetouch en o Open bulk device fails Solution Reinstall primeTOUCH driv...

Страница 21: ...H flat Series 08 12 2020 Page 21 of 26 o Check power supply Solution Check if the USB A male cable is connected to the computer Change the USB port if necessary Replace the cable if necessary o Check...

Страница 22: ...dust If that doesn t help you can create a report to send it to the support team Steps Click on Send Report Fill out the new popup window with your information and issue description just click Send bu...

Страница 23: ...if there are light sources that emit infrared light in a certain wave length this may cause this error Please try to remove or decrease any strong lights directly shining to the touch screen If the pr...

Страница 24: ...is able to receive Windows Multi Touch Messages at all 7 3 How to send a report If the MultiTouch Doctor cannot help you out and you have no idea what could be the problem that is causing an error pl...

Страница 25: ...t to info exactsolutions de 8 Disposal of components Note This user s manual is an addendum to the standard user s manuals of the basis NEC LC displays listed in 4 3 Specifications Read the correspond...

Страница 26: ...nual primeTOUCH flat Series 08 12 2020 Page 26 of 26 Imprint EXACT solutions GmbH Lustheide 85 51427 Bergisch Gladbach GERMANY Tel 49 2204 9485 30 E Mail info exactsolutions de Web www exactsolutions...

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