IONPURE
®
G2 DISPLAY BOARD – IP-POWERDSP-G2
IP-POWERDSP-G2MAN Rev 1
Page 24 of 25
5
Troubleshooting
Table 2: Troubleshooting
Condition
Possible Causes
Action
Bad or incorrect Ethernet cable
Verify that cable is good
Cable should NOT be crossover
Display does not power on
Power controller not energized
Energize power controller
Bad or incorrect Ethernet cable
Verify that cable is good
Cable should NOT be crossover
Power controller in that channel
is not energized
Energize power controller
SW2 position set to a different
channel
See Table 1 and make sure
SW2 on the power controller is
set for the right channel
A channel displays asterisks
Display and power controller
have incompatible firmware
revisions
Contact parts supplier to update
firmware
A channel row is blinking
Alarm has triggered
Access ALARMS submenu to
identify the alarm
Two or more power controllers
set to the same SW2 position
Set a unique ID to each power
controller – See section 2.4.2
A channel displays “ADDRESS
CONFLICT”
Display and power controller
have incompatible firmware
revisions
Contact parts supplier to update
firmware
Current range set too low on DC
power controller.
Select the adequate current
range for the CEDI module –
See section 2.4.1
Power controller has reached
maximum DC output
Verify that input voltage to power
controller is adequate
Verify that resistance of CEDI
module is within specifications
Can’t adjust DC output current
past a certain value
“VDC limit” set too low
Access SETUP submenu to
adjust the “VDC limit” value –
See section 3.2