31
Hints and Tips
Problem
Possible causes
What to do
The induction
cooker cannot be
turned on.
No power.
Make sure the induction cooker
is connected to the power
supply and that it is switched
on.
Check whether there is a power
outage in your home or area. If
you
’ve checked everything and
the problem persists, call a
qualified technician.
The touch controls
are unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your induction cooktop’
for instructions.
The touch controls
are difficult to
operate.
There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching
the controls.
Make sure the touch control area
is dry and use the ball of your
finger when touching the controls.
The glass is
being scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with flat and
smooth bases. See
‘Choosing the
right cookware
’.
See
‘Care and cleaning’.
Some pans make
crackling or
clicking noises.
This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).
This is normal for cookware
and does not indicate a fault.
The induction cooker
makes a low
humming noise when
used on
a high heat setting.
This is caused by the
technology of induction
cooking.
This is normal, but the noise
should quieten down or disappear
completely when you decrease
the heat setting.
Fan noise coming
from the induction
cooker.
A cooling fan built into your
induction cooker has come on
to prevent the electronics from
overheating. It may continue
to run even after you
’ve turned
the induction cooker off.
This is normal and needs no
action. Do not switch the power to
the induction cooker off at the wall
while the fan is running.
Pans do not become
hot and appears in
the display.
The induction cooker cannot
detect the pan because it is
not suitable for induction
cooking.
The induction cooker cannot
detect the pan because it is
too small for the cooking zone
or not properly centred on it.
Use cookware suitable for
induction cooking. See section
‘Choosing the right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
