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Trouble Shooting
1. How to shut down the device properly?
Ans.
To shut down the system properly, press the power button on the front panel for
four seconds until the Power LED start to blink then go off.
2. The PNMD can’t configure My Network setting.
Ans.
Make sure that your RJ-45 cable is connected with the device and your
PC/Switch.
Check if the LINK/ACT LED illuminates.
Check the power of the device, your PC and Switch. Make sure that it’s on.
Check your PC’s IP address, make sure that it has a static IP or connects
with a router with DHCP client. For instruction about the IP setting, Please
refer to the “IP Protocol Setup” Chapter.
Reboot the system with Web-based UI or press the Reset Default Button to
restore the factory default setting and reboot.
3. I use this device as a Web/ FTP server, but the users that outside the
LAN can’t access it.
Ans.
For WAN users to get access to the FTP or WEB server, you should link the
device to a router with appropriate configuration. Please make sure that:
1.
The NAT functionality is enabled in your router.
2.
In the port-mapping session, the “Internal Host IP” should be
configured as the IP address of this Device and the value of “Port”
should be corresponded to the port number of the WEB server or FTP
server you configured.
(Ex, If the IP address of your device is 10.10.7.251, the port number
of your FTP is configured as 21 and the port for Web Server is as 8888,
you should add or modify a port mapping record, set the Internal
Host IP address as 10.10.7.251, the Port as 21. then add or modify
another port mapping record, set the Internal Host IP address as
10.10.7.251 and the Port as 8888)
3. Before allowing the device to communicate with Internet, we
strongly recommend users to add a Firewall device to secure your
network from being invading.
4. I can’t access this device.
Ans.
Check the LINK/ACT LED of Device illuminates.
Reboot the system with Web-based UI or press the Default Button to
restore the Factory default setting and reboot.
When there are over 8 concurrently connected users for Samba or FTP
users, the system blocks the upcoming users. Please check the Samba
Users / FTP Users.
