26
Troubleshooting
If the device is not working properly, please check
fi
rst of all whether you can rectify a
problem yourself. Otherwise you should contact the customer service department. Do
not attempt to repair a defective device yourself!
Problem
Possible cause/solution
The device does not
work. The operating
lamp does not light
up.
• Is the mains plug correctly inserted into the socket?
• Is the plug socket defective? Try a different socket and
check the fuse of your mains connection.
No steam is pro-
duced.
• Is the water reservoir
fi
lled with water?
• The device has not yet reached operating temperature.
Wait until the temperature control lamp lights up constantly.
• Is the temperature control on a low temperature setting?
Select a higher temperature setting.
• Is the device upright? Press the
steam burst button to
check whether any steam emerges.
• If you have set a high temperature, the steam which is gen-
erated is dry and almost invisible. This is exacerbated by a
high ambient temperature. Switch the temperature control
to a lower temperature to check whether the device is pro-
ducing steam.
• Have you not moved the device for some time? The automatic
safety switch-off function was activated. Take hold of the han-
dle so that the device switches back on and heats up again.
Water emerges from
the bottom of the
iron.
• Is the water reservoir over
fi
lled? Pour away some water
(see the "After Use" section).
• Is the temperature control on a low temperature setting?
Select a higher temperature setting so that steam can be
generated.
Smoke is emitted
from the device.
• You might notice a small amount of smoke the
fi
rst time you
use the device. However, this is harmless and will cease as
you use the device.
The device makes
loud pumping
noises.
• Is the water reservoir empty? Re
fi
ll it.
08951_DE-GB-FR-NL_V1.indb 26
08951_DE-GB-FR-NL_V1.indb 26
07.08.2014 14:38:17
07.08.2014 14:38:17
