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Appendix D: Troubleshooting Guide

The Troubleshooting Guide provides answers to common problems regarding the 4 Ports ADSL2/2+

Router settings, connections, and computer settings.

The 4 Ports ADSL2/2+ Router does not work (None of the LEDs light up)

Ans.

Check the following:

1. Make sure that the 4 Ports ADSL2/2+ Router is plugged into a power socket.

2. Make sure that you are using the correct power supply for your 4 Ports ADSL2/2+ Router

device.

3. Make sure the power switch on the 4 Ports ADSL2/2+ Router is turned on

I changed the LAN IP Address in the LAN configuration page and my PC is no longer able

to detect the 4 Ports ADSL2/2+ Router.

Ans.

After changing the LAN IP Address of the 4 Ports ADSL2/2+ Router, proceed to the following step

before a PC is able to recognize the 4 Ports ADSL2/2+ Router:

1. Click

“Start”

“Run”

In the open field, enter

“cmd”

then click

“OK”

In the command prompt, type

“ipconfig/release”

then press

“Enter”

4. Type

“ipconfig / renew”

then press

“Enter”

LAN (Link/Act) LED does not light up.

Ans.

Check the following:

1. Make sure that the LAN cables are securely connected to the 10/100Base-T port.

2. Make sure that you are using the correct cable type for your Ethernet equipment.

3. Make sure the computer's Ethernet port is configured for auto-negotiation.

4 Ports ADSL2/2+ Router

111

Содержание PTi-845

Страница 1: ...4 4 P Po or rt ts s A AD DS SL L2 2 2 2 R Ro ou ut te er r U Us se er r M Ma an nu ua al l F FO OR R A AN NN NE EX X A A B B ...

Страница 2: ...ted in any form or by any means mechanical magnetic electronic optical photocopying manual or otherwise without the prior written permission Trademarks All product company brand names are trademarks or registered trademarks of their respective companies They are used for identification purpose only Specifications are subject to be changed without prior notice 4 Ports ADSL2 2 Router i ...

Страница 3: ...ause harmful interference to radio or television reception which is found by turning the equipment ON and OFF the user is encouraged to try to reduce the interference by one or more of the following measures y Adjust or relocate the receiving antenna y Increase the separation between the equipment or device y Consult a dealer or an experienced technician for assistance CE Declaration of Conformity...

Страница 4: ...ICE ADMINISTRATION 21 4 1 Login 21 4 2 EZ SETUP 24 4 3 CONFIG 35 4 3 1 CONFIG WAN Setup 36 4 3 1 1 CONFIG WAN Setup New Connection 37 4 3 1 1 1 New Connection PPPoE Connection Setup 38 4 3 1 1 2 New Connection PPPoA Connection Setup 41 4 3 1 1 3 New Connection Static Connection Setup 43 4 3 1 1 4 New Connection DHCP Connection Setup 45 4 3 1 1 5 New Connection Bridge Connection Setup 47 4 3 1 1 6 ...

Страница 5: ...ilters 77 4 4 11 ADVANCED Multicast 78 4 4 12 ADVANCED Static Routing 79 4 4 13 ADVANCED Dynamic Routing 80 4 4 14 ADVANCED Access Control 81 4 4 15 ADVANCED Save All 82 4 5 TOOLS 83 4 5 1 TOOLS System Commands 84 4 5 2 TOOLS Remote Log 86 4 5 3 TOOLS User Management 87 4 5 4 TOOLS Update Gateway 88 4 5 5 TOOLS Ping Test 90 4 5 6 TOOLS Modem Test 91 4 5 7 TOOLS Save All 92 4 6 STATUS 93 4 6 1 STAT...

Страница 6: ...4 Ports ADSL2 2 Router v APPENDIX B HELPS 104 APPENDIX C FREQUENTLY ASKED QUESTIONS 109 APPENDIX D TROUBLESHOOTING GUIDE 111 APPENDIX E UPNP SETTING ON WINDOWS XP 114 APPENDIX F GLOSSARY 118 ...

Страница 7: ... array of host connectivity This 4 Ports ADSL2 2 Router is specially designed for residential industries and SOHO users ADSL2 2 is a transmission technology used to carry user data over a single twisted pair line between the Central Office and the Customer Premises The downstream data rates can go up to 24 Mbps and the upstream data rates can go up to 1Mbps with length reach up to 22Kft This asymm...

Страница 8: ...up for installation and management y Built in 4 10 100 Mbps Fast Ethernet Switch port for LAN connection y Compliant with IEEE 802 3 802 3u and auto negotiation y Support full duplex 802 3 flow control y Support IP Filtering MAC Filtering Web Filtering and IPSec Pass Through security functionality y Support Dying Gasp functionality Optional y Flash memory for firmware upgrade y Hardware Reset butt...

Страница 9: ...and Client y Support DNS Relay Server y Support DMZ functionality y Support NAT and NAPT PAT functionality with extensive ALG supported y Support IPSec L2TP PPTP Pass Through y Support VPN Pass Through y Support SNMP functionality y Support ICMP and IGMP y Support PAP and CHAP PPP Authentication Bridge Mode y Support Transparent Bridging IEEE 802 1D Support RFC 2684 1483 Bridged Firewall y Built i...

Страница 10: ...sed VLAN supported in any combination Web Based Management y Web based Configuration Management y Remote Local Management Configuration y Firmware upgrade and Reset to default via Web management y Telnet TFTP and FTP Management Configuration y SNMP MIB II y Restore factory default setting via Web or hardware reset button y WAN and LAN connection statistics y Configuration of static routes and rout...

Страница 11: ...s Web pages that are used in the configuration and setting process Both basic and advanced descriptions and concepts are discussed To help the reader understand more about these Web pages some questions and answers Q A are appended after the definition of each Web page along with the appendices at the end of the guide ...

Страница 12: ... 3 Audience This document is prepared for use by those customers who purchase the 4 Ports ADSL2 2 Router and using the provided or embedded firmware It assumes the reader has a basic knowledge of ADSL ADSL2 ADSL2 and networking ...

Страница 13: ...ADSL2 2 Router s configurations or settings Appendix A Router Terms provides an introduction to basic Router Terms Appendix B Helps provides Help description for Firewall Bridge Filters LAN Clients and PPP connection Appendix C Frequently Asked Questions is a compilation of useful questions regarding the 4 Ports ADSL2 2 Router Appendix D Troubleshooting Guide is a compilation of questions and answ...

Страница 14: ...our system confirm the following minimum requirements Personal computer PC Notebook Pentium II compatible processor and above Ethernet LAN card installed with TCP IP protocol USB Port Optional 64 MB RAM or more 50 MB of free disk space Minimum Internet Browser CD ROM Drive ...

Страница 15: ... Router package contains the following items One 4 Ports ADSL2 2 Router One Power Adapter One RJ 11 ADSL Cable One CAT 5 Ethernet Cable One CD ROM Driver Manual Quick Setup Guide If any of the above items are damaged or missing please contact your dealer immediately ...

Страница 16: ...L2 2 Router is Sending Receiving data 2 LINK ACT Blinking when 4 Ports ADSL2 2 Router is Sending Receiving data 3 LINK ACT Blinking when 4 Ports ADSL2 2 Router is Sending Receiving data 4 LINK ACT Blinking when 4 Ports ADSL2 2 Router is Sending Receiving data Blinking when 4 Ports ADSL2 2 Router is ready ADSL Lights up when a successful ADSL connection is established PPP Lights up when a PPP conne...

Страница 17: ...he Ethernet port of the 4 Ports ADSL2 2 Router supports auto crossover capability RESET Button Reboot Restore the 4 Ports ADSL2 2 Router to factory defaults Resetting Factory Defaults The reboot and restore to factory defaults feature will set the device to its factory default configuration by resetting the 4 Ports ADSL2 2 Router To Reset the 4 Ports ADSL2 2 Router Ensure that the device is powere...

Страница 18: ...orts ADSL2 2 Router 1 A computer notebook which must have an installed Ethernet Adaptor and an Ethernet Cable 2 ADSL ADSL2 ADSL2 service account and configuration information provided by your Internet Service Provider ISP You will need one or more of the following configuration parameters to connect your 4 Ports ADSL2 2 Router to the Internet a VPI VCI parameters b Multiplexing Method or Protocol ...

Страница 19: ...from your 4 Ports ADSL2 2 Router Switch to the Ethernet Adaptor in your computer 4 Connect the Power adaptor to the 4 Ports ADSL2 2 Router and plug it into a Power outlet The Power light will lit after turning on the 4 Ports ADSL2 2 Router Auto and self diagnostic process might turn the LED indicators ON and OFF during the process 5 Turn on your computer 6 Refer to the next section to setup or con...

Страница 20: ...face Card NIC is already installed in your PC then TCP IP is probably already installed as well The following description assumes 4 Ports ADSL2 2 Router been set to factory default If not please hold the reset button down for 5 10 seconds The default of the 4 Ports ADSL2 2 Router s LAN IP is 192 168 1 1 Follow the procedures below to set your computer notebook function as a DHCP Client Restart and...

Страница 21: ...click the Network icon Step 4 Go to IP Address icon and select Obtain an IP address Step 3 Go to Configuration icon select network adapter installed and click Properties Step 5 Go to Gateway icon and erase all previous setting Step 6 Go to DNS Configuration icon select Disable DNS and click OK 1 2 1 2 ...

Страница 22: ...4 Select Internet Protocol TCP IP and click Properties Step 2 Double click the Network and Dial up Connections Step 5 Select Obtain an IP address automatically and DNS server address automatically Then click OK Step 3 Right Click the Local Area Connection and select Properties 2 1 1 2 3 1 2 ...

Страница 23: ...al icon select Internet Protocol TCP IP and click Properties Step 2 Double click the Network Connections Step 5 Go to General icon select Obtain an IP address automatically and DNS server address automatically Then click OK Step 3 Right Click on the Local Area Connection and select Properties 1 2 1 3 1 2 2 ...

Страница 24: ...tility provided by your Windows system A Windows 98 ME 1 Click on Start and Run 2 In the open field enter winipcfg then press OK 3 All the Ethernet adapter information will be shown in the appears Windows Check if you can get the following setting The IP Address as 192 168 1 x The Subnet Mask as 255 255 255 0 The Default Gateway as 192 168 1 1 4 Type OK to end up the process ...

Страница 25: ...ype ipconfig all then press Enter All the Ethernet adapter information will be shown in the appear Windows Check if you can get the following setting The IP Address as 192 168 1 x The Subnet Mask as 255 255 255 0 The Default Gateway as 192 168 1 1 4 Type Exit to end up the process 4 Ports ADSL2 2 Router 19 ...

Страница 26: ...type ipconfig all then press Enter All the Ethernet adapter information will be shown in the appear Windows Check if you can get the following setting IP address as 192 168 1 x The Subnet Mask as 255 255 255 0 the default gateway as 192 168 1 1 4 Type Exit to end up the process 4 Ports ADSL2 2 Router 20 ...

Страница 27: ... the 4 Ports ADSL2 2 Router 1 Launch the Web browser Internet Explorer Netscape etc 2 Enter the 4 Ports ADSL2 2 Router default IP address Default Gateway http 192 168 1 1 in the address bar then press Enter to Log in 3 Entry of the username and password will be prompted Enter the default login Username and Password The default login Username of the administrator is Admin and the default login Pass...

Страница 28: ...4 Ports ADSL2 2 Router quickly and easily CONFIG The Config section allows you to create new connections edit existing connections and configure other basic settings ADVANCED The Advanced section lets you configure advanced features like RIP Firewall NAT UPnP IGMP Bridge Filters and LAN clients TOOLS The Tools section lets you carry out system commands and perform simple system tests STATUS The St...

Страница 29: ...4 Ports ADSL2 2 Router Downstream Upstream data rate in Kbps Ethernet This field displays the link up or down for the Ethernet connection USB This field displays the link up or down for the USB connection Optional Software Version This field displays the 4 Ports ADSL2 2 Router s software version Firmware Version This field displays the 4 Ports ADSL2 2 Router s firmware version Log Out Click to Log...

Страница 30: ...er 24 4 2 EZ SETUP The EZ SETUP is meant to help you install the 4 Ports ADSL2 2 Router quickly and easily Click on Wizard and the following screen will pop up Follow the Steps describe below to complete your installation ...

Страница 31: ...note the Encapsulation type and VPI VCI setting The Encapsulation type differs in each country and there are two different kinds of setup windows wizard that will pop up Click Config if you can t find any available parameters from the presetting country list Check your ISP immediately for the setting configuration details 4 Ports ADSL2 2 Router 25 ...

Страница 32: ...licking the Next button the pop up setup window wizard is shown below PPPoA VC Mux PPPoA LLC PPPoE LLC Manually enter your User Name and Password which will be provided by your Service Provider ISP Click Apply after setup 4 Ports ADSL2 2 Router 26 ...

Страница 33: ...e following Encapsulation type after clicking the Next button the pop up window is shown below 1483 Bridged LLC 1483 Routed VC MUX In this current window you will find THREE different Connection Type 4 Ports ADSL2 2 Router 27 ...

Страница 34: ...given by the ISP Range for IP Address is x x x y where 0 x 255 and 1 y 254 Mask This is the subnet mask given by the ISP Range for Subnet Mask is x x x x where 0 x 255 Default Gateway This is the Gateway given by the ISP Range for Gateway is x x x y where 0 x 255 and 1 y 254 DNS This is the DNS address specify by the user or ISP Check your ISP for setting detail Range for DNS Address is x x x y wh...

Страница 35: ...to enable DHCP Get IP dynamically from ISP Click Next after your choice and the following window will pop up Place a check to enable the Default Gateway The Default Gateway Address is provided by the ISP Click Apply after your setting 4 Ports ADSL2 2 Router 29 ...

Страница 36: ...amically from ISP Click Next after your choice and the following screen will pop up Select LAN Select LAN group from the drop down manual or leave it as it s default then click Apply after your setting Click Apply after your setting 4 Ports ADSL2 2 Router 30 ...

Страница 37: ...window pop up Name Show the ISP name selected in STEP 1 Type Show the Encapsulation type selected in STEP 1 Username Show the Username manually entered in STEP 1 Password Show the Password manually entered in STEP 1 VPI Show the VPI setting as shown in STEP 1 VCI Show the VCI setting as shown in STEP 1 A Connection Profile Normally show the ISP Name will be added to the left side of the configurat...

Страница 38: ...outer can be configured to maintain up to 8 Connection Profiles Different Connection Profiles may be required if you connect to more than one ADSL service provider or if you vary the connection type setting you use Note that in many cases only one Connection Profile will be required and only one Connection Profile in used at one time To complete and save the new Connection Profile click the Apply ...

Страница 39: ...3 Go to STATUS Æ Modem Status and the following window will pop up Check the Connection Status Us Rate and Ds Rate the numbers data show you the actual ADSL connection speed in Kbps 4 Ports ADSL2 2 Router 33 ...

Страница 40: ...ebsite Address www google com in the address field then press Enter The following Google website index page will display on your screen This shows your ADSL connection is correctly set and access to the Internet is now available 4 Ports ADSL2 2 Router 34 ...

Страница 41: ...NFIG configuration page allows you to create new connections edit existing connections and configure other basic settings in WAN and LAN mode The CONFIG Menu is divided into two sections LAN Setup and WAN Setup WAN Setup will be dealt with first ...

Страница 42: ...he 4 Ports ADSL2 2 Router to match these connection types may require entry of some or all of the following values ISP Account Username and Password VPI VCI Setting Encapsulation Type Multiplexing Either LLC or VC check with your ISP for details ADSL Handshaking Mode Default setting is MMODE Network Settings for Bridged Mode operation For Bridged Mode connections RFC1483 the ISP will need to provi...

Страница 43: ...is 4 Ports ADSL2 2 Router is used in different locations or countries This 4 Ports ADSL2 2 Router can be configured to maintain up to 8 Connection Profiles The WAN Setup configuration page enable the user to create save and select connection profiles as required In many cases only one connection profile will be required and only one connection profile will be used at one time To complete and save ...

Страница 44: ...mber Type Connection Type PPPoE Sharing Select Disable Enable or VLAN sharing Default setting is Disable Options Click to enable NAT and or Firewall functionality Default is Enable VLAN ID If VLAN is selected manually enter the VLAN ID and select Priority Bits from the drop down manual PPP Settings Username Your ISP Account ID Check your ISP for details Password Your ISP Account Password Check you...

Страница 45: ...mission Unit is defined as the maximum packet size In bytes that a particular interface can handle Debug Click to enable the PPP connection debugging facilities PPP Unnumbered Click to enable PPP Unnumbered function then select LAN Group from the LAN dropdown manual PVC Settings PVC This field allows you to choose the specific PVC for the PPP session VPI Virtual Path Identifier is a virtual path u...

Страница 46: ...ion of virtual channels via the built in mechanism for communicating ATM Layer information from DSLAM to the 4 Ports ADSL2 2 Router Connect Click Connect to establish a PPP connection under this connection profile Disconnect Click Disconnect to drop the PPP connection under this connection profile Apply Click Apply to complete and save the connection profile Delete Click Delete to delete a connect...

Страница 47: ...e Timeout allows you to set the specific period of time in seconds to disconnect from the ISP if the link has no activity detected Keep Alive When the On Demand option is not enabled this value specifies the time to wait without being connected to your provider before terminating the connection To ensure that the link is always active enter 0 in this field Authentication The different types of ava...

Страница 48: ...S Select the Quality of Service QoS type If in doubt leave as default PCR Peak Cell Rate This is an ATM Asynchronous Transfer Mode term to describe the rate cells per second that the source device may never exceed Available only when VBR QoS is chosen SCR Security Cell Rate This is an ATM Asynchronous Transfer Mode term to describe the security cell transmitted per second MBS Maximum Burst Size A ...

Страница 49: ...ion Type Static Sharing Select Disable Enable or VLAN sharing Default setting is Disable Options Click to enable NAT and or Firewall functionality Default is Enable VLAN ID If VLAN is selected manually enter the VLAN ID and select Priority Bits from the drop down manual Static Settings Encapsulation Select the encapsulation type LLC or VC according to the information provided by the ISP IP Address...

Страница 50: ...able only when VBR QoS is chosen SCR Security Cell Rate This is an ATM Asynchronous Transfer Mode term to describe the security cell transmitted per second MBS Maximum Burst Size A term used in ATM Asynchronous Transfer Mode to specify the maximum number of cells which can be transmitted at the contracted PCR Peak Cell Rate Available only when VBR QoS is chosen CDVT Cell Delay Variation Time The C...

Страница 51: ...ble VLAN ID If VLAN is selected manually enter the VLAN ID and select Priority Bits from the drop down manual DHCP Settings Encapsulation Select the encapsulation type LLC or VC according to the information provided by the ISP Default Gateway Click to enable the Default Gateway PVC Settings PVC This field allows you to choose the specific PVC for the PPP session VPI Virtual Path Identifier is a vi...

Страница 52: ...e Cell Delay Variation is a term used in ATM Asynchronous Transfer Mode to describe the time difference that is acceptable between cells being presented at the receiving host Available only when VBR QoS is chosen Auto PVC Click to enable Auto PVC features Auto PVC allows detection of virtual channels via the built in mechanism for communicating ATM Layer information from DSLAM to the 4 Ports ADSL2...

Страница 53: ...lt setting is Disable VLAN ID If VLAN is selected manually enter the VLAN ID and select Priority Bits from the drop down manual Bridge Settings Encapsulation Select the encapsulation type LLC or VC according to the information provided by the ISP Select LAN Up to three LAN Group can be specified Select your LAN Group from the drop down manual PVC Settings PVC This field allows you to choose the sp...

Страница 54: ...tracted PCR Peak Cell Rate Available only when VBR QoS is chosen CDVT Cell Delay Variation Time The Cell Delay Variation is a term used in ATM Asynchronous Transfer Mode to describe the time difference that is acceptable between cells being presented at the receiving host Available only when VBR QoS is chosen Auto PVC Click to enable Auto PVC features Auto PVC allows detection of virtual channels ...

Страница 55: ... 0 0 0 unless advised by ISP Default Gateway Enter the Default Gateway as specified by the ISP PVC Settings VPI Virtual Path Identifier is a virtual path used for cell routing that is identified by an eight bit field in the ATM cell header The VPI field specifies this eight bit identifier for routing VCI A Virtual Channel Identifier is a virtual channel that is identified by a unique numerical tag...

Страница 56: ...erm used in ATM Asynchronous Transfer Mode to describe the time difference that is acceptable between cells being presented at the receiving host Available only when VBR QoS is chosen Auto PVC Click to enable Auto PVC features Auto PVC allows detection of virtual channels via the built in mechanism for communicating ATM Layer information from DSLAM to the 4 Ports ADSL2 2 Router Apply Click Apply t...

Страница 57: ...ke protocols Check your ISP for the connection type MMODE Multiple Mode Default T1413 T1 413 Mode GDMT G dmt Mode GLITE G Lite Mode Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 58: ...4 Ports ADSL2 2 Router 52 4 3 2 CONFIG LAN Setup The LAN Configuration pages allow you to select or assign physical interfaces to LAN group and configure LAN IP Address and DHCP functionality ...

Страница 59: ... under the same LAN Group Ethernet and USB Optional will have the ability to communicate with each other Different LAN Group are prohibited to communicate with one another Click Configure for detail LAN Group setting Refer to next section for detail configuration and setting Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To comp...

Страница 60: ...xcept the Server and Relay Off Unchangeable radio button will turn on Click the Services items will guides you to detail setting Refer to ADVANCED section for setting configuration details Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 61: ... to ADVANCED section for setting configuration details Host Name Can be any alpha numeric expression that does not contain spaces Domain Name Used in conjunction with the host name to uniquely identify the gateway To access the 4 Ports ADSL2 2 Router s web pages the user can type 192 168 1 1 The default IP Address or type mygateway1 ar7 in the Web browser s address bar Apply Click Apply to complet...

Страница 62: ...rver and Relay Off Unchangeable radio button will turn on Click Services selection items will guides you to detail setting Refer to ADVANCED section for setting configuration details Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 63: ... identify the gateway Enable DHCP Server Click the radio button to enable the DHCP Server Start IP The Start IP Address indicates the beginning of the range at which the DHCP server starts issuing IP addresses This value must be greater than the Routers IP address value If the Routers IP address is 192 168 1 1 The default than the starting IP address must be 192 168 1 2 or higher End IP The End IP...

Страница 64: ...le Caution If the Server and Relay Off function is selected careful attention must be paid to the IP Address setup of each computer on the LAN IP Addresses will no longer be allocated automatically Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 65: ...h advanced Firewall features to provide security from malicious attack hacking or eavesdropping across the Internet It s strongly recommend that you enable this feature for security purpose The default setting is Enable Apply Click Apply to complete and save the connection profile Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking ...

Страница 66: ...rrent configuration of the 4 Ports ADSL2 2 Router If you do restart the system without saving your configuration the 4 Ports ADSL2 2 Router will revert back to the previously saved configuration Save All Click Save All to complete and permanently save the setting Cancel Click Cancel to ignore all the changes ...

Страница 67: ...ctions Port Forwarding Configure Firewall and NAT pass through to your hosted applications IP Filters Configure Firewall to block your LAN PCs from accessing the Internet LAN Clients Configure LAN Clients LAN Isolation Disable traffic between LANs Bridge Filters Select to setup Bridge Filters Web Filters Select to setup Web Filters Multicast Configure Multicast pass through for different connectio...

Страница 68: ... UPNP This will reveal the Enable UPnP screen UPnP can only be enabled on a saved Connection Profile Refer to EZ SETUP or CONFIG Æ WAN Setup for information on creating Connection Profiles Enable UPNP Place a check to enable the UPnP feature WAN Connection Select the required WAN Connection Profile by clicking on the drop down button adjacent to the Connection Profile name LAN Connection Select th...

Страница 69: ...mary Secondary and Tertiary SNTP Server Timeout A time limit for an operation Polling Interval The length of time In Minutes the 4 Ports ADSL2 2 Router retrieves the time from the SNTP Server Retry Count Enter the Retry Count to access the SNTP Server Time Zone This specifies the time zone Geographical location Day Light Place a check at the Day Light to activate Daylight Savings Time Apply Click ...

Страница 70: ...ion Base MIB in which they are identified by an object identifier OID SNMP Traps Click to enable the SNMP Traps SNMP traps are used to notify network managers of significant events that have taken place in the network These traps are sent to the SNMP NMS NMS Server located at Trap IP through the specified Ports SNMP System Identification The Name Contact Location and Vendor OID Optional are provid...

Страница 71: ...his is the password to access and view SNMP traps The Trap Community can be up to 127 characters Default is Trap community Trap Version Select from Version 1 or Version v2c Default is Version 1 Apply Click the Apply button to confirm your setting Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 72: ...to peer session in order to ensure web browser connectivity Leave it at its default setting if you do not know the QoS Choose a connection Click to select a LAN group from the drop down manual Low priority weight Click to select the low priority weight from the drop down manual The default is 40 Medium priority weight Click to select the low priority weight from the drop down manual The default is...

Страница 73: ...Port Enter the Destination IP Start Port which PPP session can be activated Destination End Port Enter the Destination IP End Port which PPP session can be activated Protocol Select the protocol from the drop down manual The protocols supported are TCP UDP ICMP and ANY Physical Port Select the QoS Physical Port from the drop down manual Traffic Priority Click and select the QoS session Traffic Pri...

Страница 74: ... make LAN resources available to Internet clients which you may want to do to play network games or host network applications Thus Port Forwarding is necessary to run certain games chat clients video conferencing and other kinds of application You might also need to configure port forwarding if you intend to host a web server or mail server that is to be visible outside your LAN WAN Connection Sel...

Страница 75: ...DMZ Demilitarized Zone is added between a protected network and an external network in order to provide an additional layer of security When there is a suspected packet coming from WAN the firewall will forward this packet to the DMZ host The following screen will pop up after clicking the DMZ button Place a check to enable the DMZ functionality Select the WAN Connection LAN Group and LAN IP Addre...

Страница 76: ...ap specifies the internal port that the data will be directed to on the LAN Client When dealing with port ranges the Internal Port will be the same as the first port in the range When you simply want to forward a single port from outside to inside then all three fields Port Start Port End and Port Map will have the same port number Available pre defined rules are categorized according to the appli...

Страница 77: ...ntrol the flow of data across the router Select LAN Group Select LAN Group from the drop down manual LAN IP Enter the router s LAN IP Address Block All Traffic Click to enable blocking all traffic to specific LAN Clients Block Outgoing Ping Click to enable blocking all outgoing ping from LAN clients NEW IP Click NEW IP if you wish to manually add a LAN client so that you can apply rules to it ...

Страница 78: ...IP Subnet Mask Port or Port range Protocol Customer IP Filter is different from Port forwards or Block All traffic because they allow greater scopes of IP addresses to be included in the block Apply Click the Apply button to confirm your setting Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button 4 Ports ADSL2 2 Rou...

Страница 79: ...t forwarding Access Control and QoS rules to individual computers on the LAN If DHCP is used all DHCP clients are automatically assigned and are designated as a LAN client Enter the IP Address Hostname and MAC Address as shown To complete and save the setting click Save All after clicking the Apply button ...

Страница 80: ...ED LAN Isolation LAN Isolation provide blocking traffic from one LAN to another LAN Place a check at the selected rules and click Apply to activate your setting To complete and save the setting click Save All after clicking the Apply button ...

Страница 81: ...check box to enable the Bridge Filters functionality If the check box is selected Bridge Filtering is enabled according to the list of Bridge Filter Rules that has been created If the box is de selected Bridge Filtering will not be enabled even if Bridge Filter Rules have been created Enable Bridge Filter Management Interface Place a check to enable the Bridge Filter Management Interface Select LA...

Страница 82: ...les Enter the Source MAC Src MAC and Destination MAC Dest MAC details Select the Source Port and Destination Port from the drop down manual Select the protocol type from the drop down manual Protocol provides the choice of protocol type for the rule Mode provides the choice of Allow or Deny for the rule When all selections are made click on Add to add the rule to the list of rules A maximum of 20 ...

Страница 83: ...hat website content can or can not be accessed Click the radio button to Enable or Disable the filter rules to ensure an accurate representation of the world of information reachable on the Internet Apply Click the Apply button to confirm your setting Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply button ...

Страница 84: ...ata needs to be sent from one to many devices Enable IGMP Multicast Click to enable IGMP Multicast and then select a connection listed Select Click to select the available connection from the connection profile list Apply Click the Apply button to confirm your setting Cancel Click Cancel to ignore all the changes Save All To complete and save the setting click Save All after clicking the Apply but...

Страница 85: ... Follow the following steps to create a Static Route Choose a Connection Presents list of saved Connections Select appropriate connection from the list The New Destination IP Enter the address of the remote LAN network or host to which you want to assign a static route Mask The Subnet Mask identifies which portion of an IP address is the network portion and which portion is the host portion The su...

Страница 86: ...p V1 Compatible is selected routing data will be sent in RIP v2 format using Multicasting RIPv1 RIP Version 1 One of the first dynamic routing protocols introduced used in the Internet RIPv1 was developed to distribute network reach ability information for what is now considered simple topologies RIPv2 RIP Version 2 Shares the same basic concepts and algorithms as RIPv1 with added features such as...

Страница 87: ...iguration enables Telnet Web FTP and SSH access from LAN to WAN If Access Control is enabled and an enable WAN checkbox is selected then the WAN access to the matching service is enabled IP Access List This enables you to specify which LAN WAN IP addresses are allowed access to the 4 Ports ADSL2 2 Router configuration services specified Delete Delete the IP Access List from the drop down manual Ad...

Страница 88: ...urrent configuration of the 4 Ports ADSL2 2 Router If you do restart the system without saving your configuration the 4 Ports ADSL2 2 Router will revert back to the previously saved configuration Save All Click Save All to complete and permanently save the setting Cancel Click Cancel to ignore all the changes ...

Страница 89: ...Save the current configuration restart the 4 Ports ADSL2 2 Router and restore to factory defaults setting Remote Log Setup Remote Log Information User Management Configure user name and password Update Gateway Upgrade the 4 Ports ADSL2 2 Router firmware Ping Test Run a ping test Modem Test Check whether the modem with a specific connection is properly connected to the network Save All Click Save A...

Страница 90: ...w you to carry out basic system actions Restart Use this button to restart the 4 Ports ADSL2 2 Router s system The following window will pop up Click OK to confirm your setting NOTE You will be redirected to the 4 Ports ADSL2 2 Router Homepage after the unit has successfully rebooted ...

Страница 91: ...ault configurations The following window will pop up Click OK to confirm your setting NOTE You will be redirected to the 4 Ports ADSL2 2 Router Homepage after the unit has successfully been restored to factory default configurations 4 Ports ADSL2 2 Router 85 ...

Страница 92: ... ADSL2 2 Router provides the following Log Level Panic Alert Critical Error Warning Notice Info and Debug Add an IP Address Manually enter the logging destination IP Address then click Add button to add your entry Delete Delete the logging destination IP Address from the drop down list Apply Click the Apply button to confirm your setting Cancel Click Cancel to ignore all the changes Save All To co...

Страница 93: ... the router Password Admin to log in NOTE If you forget your user name and password access to the 4 Ports ADSL2 2 Router can only be gained by resetting the unit to factory defaults Pressing the Reset button for 10 seconds the LED indicators will turns OFF and ON again indicates that the Reset process is successfully done User Name Enter the user specify User Name Password Enter the user specify P...

Страница 94: ...u may need to restore your configuration settings To access Firmware Updates click on TOOLS Æ Update Gateway The following window screen will pop up Select a File Click on the Browse button to locate the Firmware or update image file from your computer s hard drive Update Gateway Click the Update Gateway button to upgrade your 4 Ports ADSL2 2 Router The system will be restarted automatically after...

Страница 95: ...drive Update Gateway Click the Update Gateway button to upgrade your configuration file Restart Gateway Click Restart Gateway after the upgrade process to activate your setting Note When uploading Firmware Configuration File to the 4 Ports ADSL2 2 Router it is important not to interrupt the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it may...

Страница 96: ... 4 Ports ADSL2 2 Router without invoking the command line interface Enter IP Address to ping Enter the IP Address to ping Packet size Enter the packet size in bytes Number of echo requests Enter the number of echo request Test Click Test to start the ping test The result will be shown in the window underneath ...

Страница 97: ...dem Test page can be used to check whether your Modem is properly connected to the Network This test may take a few seconds to complete To perform the test select your connection from the list and press the Test button The value returned will either be Success or Fail ...

Страница 98: ...rent configuration of the 4 Ports ADSL2 2 Router If you do restart the system without saving your configuration the 4 Ports ADSL2 2 Router will revert back to the previously saved configuration Save All Click Save All to complete and permanently save the setting Cancel Click Cancel to ignore all the changes ...

Страница 99: ... device performance Network Statistics View the Statistics of different interfaces Ethernet USB ADSL Connection Status View the Status of different connections DHCP Clients View the list of DHCP clients Modem Status View the Status and Statistics of your broadband DSL connection Product Information View the Product Information and Software Versions System Log View the Log messages ...

Страница 100: ...outer 94 4 6 1 STATUS Network Statistics The Network Statistics show the Select Network Interface type to peruse statistics for each type of connection Click Ethernet USB Optional or DSL to view your Network Statistics ...

Страница 101: ...Transmit Receive Frames Error Frames Collision and CRC Errors information of the Ethernet Interface The traffic counter will reset if the device is rebooted Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 102: ...he Total Bytes Receive Transmit and Error Count information of the ADSL WAN Interface The traffic counter will reset if the device is rebooted Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 103: ...STATUS Connection Status The Connection Status page display status of the current active connection Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 104: ...lients page shows the MAC Address IP Address Host Name and Lease Time for each DHCP client connected to the 4 Ports ADSL2 2 Router Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 105: ...nk status The information displayed on this page is either inherent to the 4 Ports ADSL2 2 Router or set by the ADSL Central Office CO DSLAM neither of which cannot be changed by the user Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 106: ... Product Information show the complete information and various parameters of the 4 Ports ADSL2 2 Router including Software Versions Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 107: ...e system Click System Log to access the 4 Ports ADSL2 2 Router s System Log information This page contains information that is dynamic and will refresh every 5 10 seconds Refresh Click Refresh button to reload Web browser Changes may have occurred but the Web browser may be caching the old configuration ...

Страница 108: ...eeps track of all these connections and makes sure that the correct information gets to the correct local machine Occasionally there are certain programs that don t work well through NAT Some games and some specialty applications have a bit of trouble The router contains special functionality to handle the vast majority of these troublesome programs and games NAT does cause problems when you want ...

Страница 109: ...ishes to contact another device on the same segment it transmits to that station directly using a simple discovery technique If the target station does not exist on the same segment as the source station then the source actually has no idea how to get to the target One of the configuration parameters transmitted to each network device is its default gateway This address is configured by the networ...

Страница 110: ...tion 4 4 5 ADVANCED Port Forwarding Using the Port Forwarding page you can provide local services for example web hosting for people on the Internet or play Internet games To configure a service game or other application select the external connection for example the Internet connection select the computer hosting the service and add the corresponding firewall rule If you want to add a custom appl...

Страница 111: ...NCED Bridge Filters Help section for Bridge Filters The bridge filtering mechanism provides a way for the users to define rules to allow deny frames through the bridge based on source MAC address destination MAC address and or frame type When bridge filtering is enabled each frame is examined against the each defined filter rules sequentially and when a matched is determined the appropriate filter...

Страница 112: ...e all the PCs on the LAN segment Each PC is qualified to be either dynamic PC obtained a lease from this router or static PC has a manually configured IP address User can add a static IP address belonging to the network segment of the router LAN IP address Any existing static entry falling within DHCP server s range can be deleted and the IP address would be made available for future allocation On...

Страница 113: ...l allow traffic to pass thru the router for applications using the UPnP protocol This feature requires one active DSL connection In presence of multiple DSL connections select the one over which the incoming traffic will be present for example the default Internet connection 6 IP QoS Section 4 4 4 ADVANCED IP QoS Help section for IP QoS IP QoS services in the NSP is applicable to the output device...

Страница 114: ...rule will be used The default rule will have an associated queuing priority Low Rules section This section displays a list of configured rules allows you to add a new rule and allows you to delete an existing rule Each rule is a Matching criteria that identifies an Application traffic to be transmitted by the NSP using one of the 3 Priority Queues High Medium and Low Note If IP QoS is enabled and ...

Страница 115: ...est would determine whether or not a connection is established However this time use a URL instead of and IP Address such as www paradigm com tw Alternatively if the ADSL LED is solidly on then the ADSL link is established 3 How can I find verify my 4 Ports ADSL2 2 Router and or computer Ethernet MAC Address Ans Refer to Chapter 3 Section 3 4 for details 4 What is MAC Address Ans Short for Media A...

Страница 116: ...d to the Internet Some applications require multiple TCP IP ports to be open It is recommended that you set your computer with a static IP if you want to use DMZ features 8 What is the maximum IP addresses supported by this 4 Ports ADSL2 2 Router Ans The 4 Ports ADSL2 2 Router can support up to 253 IP addresses ...

Страница 117: ...n the LAN configuration page and my PC is no longer able to detect the 4 Ports ADSL2 2 Router Ans After changing the LAN IP Address of the 4 Ports ADSL2 2 Router proceed to the following step before a PC is able to recognize the 4 Ports ADSL2 2 Router 1 Click Start Æ Run 2 In the open field enter cmd then click OK 3 In the command prompt type ipconfig release then press Enter 4 Type ipconfig renew...

Страница 118: ...o factory default by pressing the Reset button for 10 seconds If you are still getting prompted for a password when saving settings 1 Access the Router s web interface by going to http 192 1681 1 2 Enter the default username and password then click Enter to log in 3 Click on TOOLS then click User Management 4 Enter a new Password and new Username in the Username and Password field and enter the sa...

Страница 119: ...k OK 3 If the path is working you should see the message in the following format Reply from 192 168 1 1 bytes 32 time 10ms TTL 60 4 If the path is not working you should see the following message Request timed out If the path is not functioning correctly 1 Make sure the LAN port LED indicator is on 2 Check whether you are using the correct LAN cable 3 Check your Ethernet Adaptor installation and c...

Страница 120: ...P If you are running Microsoft Windows XP it is recommended to add the UPnP component to your system Proceed as follows 1 Click Start Æ Settings then Control Panel 2 The Control Panel window appears Click Add or Remove Programs 4 Ports ADSL2 2 Router 114 ...

Страница 121: ...Add or Remove Programs window appears Click Add Remove Windows Components 4 The Windows Components Wizard appears Select Networking Services in the Components list and click Details 4 Ports ADSL2 2 Router 115 ...

Страница 122: ... and follow the instructions in the Windows Components Wizard Note System may ask for original Windows XP CD ROM Insert the CD ROM and direct Windows to the proper location of the CD ROM Restart your Windows system to activate your setting might be necessary Click OK to restart your Windows system 4 Ports ADSL2 2 Router 116 ...

Страница 123: ...7 A Completing the Windows Components Wizard will appears indicating the installation was successful Click Finish to quit 4 Ports ADSL2 2 Router 117 ...

Страница 124: ... AP Access Point A station that transmits and receives data in a WLAN Wireless Local Area Network An access point acts as a bridge for wireless devices into a LAN ATM Asynchronous Transfer Mode A method of transfer in which data is organized into 53 byte cell units ATM cells are processed asynchronously in relation to other cells BC Broadcast Communication in which a sender transmits to everyone i...

Страница 125: ...ion Protocol A communications protocol that allows network administrators to manage and assign IP addresses to computers within the network DHCP provides a unique address to a computer in the network which enables it to connect to the Internet through Internet Protocol IP DHCP can lease and IP address or provide a permanent static address to those computers who need it servers etc DMZ Demilitarize...

Страница 126: ...computer to another over the internet FTP uses the Internet s TCP IP protocols to function Full Duplex Data transmission can be transmitted and received on the same signal medium and at the same time Full Duplex lines are bidirectional G dmt Formally G 992 1 G dmt is a form of ADSL that uses Discrete MultiTone DMT technology G dmt incorporates a splitter in its design G lite Formally G 992 2 G lit...

Страница 127: ... Maximum Receive Unit MRU Maximum Receive Unit MRU is the largest size packet that can be received by the modem During the PPP negotiation the peer of the PPP connection will indicate its MRU and will accept any value up to that size The actual MTU of the PPP connection will be set to the smaller of the two MTU and the peer s MRU In the normal negotiation the peer will accept this MRU and will not...

Страница 128: ...d logical connection in a network A Virtual Circuit that is permanently available to the user RIP Routing Information Protocol A management protocol that ensures that all hosts in a particular network share the same information about routing paths In a RIP a host computer will send its entire routing table to another host computer every X seconds where X is the supply interval The receiving host c...

Страница 129: ...Setting Trellis Code to Disabled will cause increased packet transmission with decreased error correction TTL Time To Live A value in an IP packet that indicates whether or not the packet has been propagating through the network too long and should be discarded UBR Unspecified Bit Rate A transfer mode that is usually used in file transfers email etc UBR can vary depending on the data type USB Univ...

Страница 130: ...dentifier Virtual path for cell routing indicated by an eight bit field in the ATM cell header WAN Wide Area Network A WAN covers a large geographical area A WAN is consisted of LANs and the Internet is consisted of WANs WPA Wi Fi Protected Access WPA is a specification of standards based interoperable security enhancements that increase the level of data protection and access control for existing...

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