15
REPAIR
If the product is not working properly, check the following points:
Problems / Symptoms
Causes
Solutions
The diffuser does not start up or
switches off during diffusion
The appliance is not plugged in
Make sure that the power adapter is
properly connected to the appliance and fully
plugged in to the wall socket
No mist when the appliance is switched
on
Water level too low
Fill the water container
Water level
exceeds 100 ml
Empty out excess water
The end of part A is obstructed
Make sure that nothing is preventing the
release of the mist
Mist stops while the diffuser is in
operation
Water level too low
Fill the water container
Accumulation of water drops at the mist
vent of part A
Switch off the diffuser, remove part A then
clean off the accumulated water drops
Insufficient mist
The ceramic disk is dirty
Clean the ceramic disk as described in the
"CLEANING" instructions
An excess of Estéban refresher oils or
essential oils has been poured into the
container
Empty the appliance and clean it
Accumulation of water drops at the mist
vent of part A
Switch off the diffuser, remove part A then
clean off the accumulated water drops
The upper part A is not attached correctly
to the diffuser base C
Adjust the upper part A on the diffuser
base C
The light does not switch on
Diffuser failure
Bring the diffuser back to the retailer within
the after-sales service support legal deadline
The touch-sensitive lights are not
working
The alarm clock is not working
Should the problems persist please contact your retailer.
The manufacturer is not responsible for damages caused by improper use of the diffuser.
NEW USE
• see STAGE 1 AND 2 of the section "STARTING THE
DIFFUSER"
• replace the water in the container frequently to avoid any
residue that might damage the appliance
• empty out the liquid remaining after each use and clean
the water container and its ceramic disk each time you
change the water or fragrance, for an optimum fragrance.
LONG PERIOD WITHOUT USE
If the appliance is not going to be used during a long period,
clean it, dry it (by following the instructions in section
"CLEANING"), and keep it in a dry place.
OPERATION AND MAINTENANCE INSTRUCTIONS
CMP-146_NoticeDiffuseurBlackT_09-17_v1.indd 15
20/09/2017 16:19