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Comfort Pro
Operation on
Standard Terminals

User Manual

Summary of Contents for Comfort Pro

Page 1: ...Comfort Pro Operation on Standard Terminals User Manual...

Page 2: ......

Page 3: ...g into the Communications System Home User FMC 9 Making Internal Calls 9 Making External Calls 9 Speed Dialling 10 Accepting a Call 10 Calls in the Queue 11 Parking a Call 12 Accessing Your Voicebox 1...

Page 4: ...all Protection 18 Call Waiting On Off 18 Accepting a Waiting Call 18 Rejecting a Waiting Call 19 Call Protection On Off 19 User Groups 20 Pick up 20 Pick up Selective 20 Logging out of into All Hunt G...

Page 5: ...inal 33 Callback on Busy 33 PIN Dialling 34 Take 35 Door Opener 35 Entrance Intercom Calls 35 Keypad Dialling 36 Even More Protection 37 Telephone Lock 37 Calling Line Identification Restriction CLIR...

Page 6: ...rding in the Exchange 41 Remote Controlled Functions 41 Remote Controlled Dialling Call Through 42 Remote Programmable Call Forwarding 43 Calling a Voicebox from a Remote Terminal 44 Setting up an Int...

Page 7: ...s is only available to you on a limited basis It is thus better to use telephones equipped with dual tone multi frequency DTMF dialling Modern telephones often allow you to switch between the two dial...

Page 8: ...tion e g an international call via the communications system the expenses for the international call are apportioned to the system There is no difference in how both terminals can be reached by caller...

Page 9: ...lossary If you would like more details about any of the system features described in this Quick Reference Guide please refer to the Glossary supplied with your Comfort Pro see PDF file on the enclosed...

Page 10: ...seizure all call keys on your telephone seize an external line and you can dial external numbers straight away In order to reach internal subscribers press the star key twice before dialling the inte...

Page 11: ...IN If your entry was correct you hear the internal dialling tone Otherwise the call will be rejected by the com munications system triggered 2 Dial a call number internal call Enter the internal call...

Page 12: ...configured Accepting a Call HG When your telephone rings lift the handset or press the hands free key The type of ringing signal indicates on a standard analogue tel ephone whether it is an internal...

Page 13: ...s other internal and external calls calls in the same category are lined up according to the time of their arrival Calls which have been queued for too long a time are removed these callers subsequent...

Page 14: ...do not or cannot accept are diverted to this box A number of analogue telephones and ISDN telephones support the Message Waiting Indication feature that is the notification of messages on the telepho...

Page 15: ...ear a text prompting you to enter a voice box number 2 Now enter the call number of the terminal whose voice box messages you wish to access Confirm the input by pressing It is not possible to access...

Page 16: ...s put them in the enquiry mode Enquiry Home User FMC In a call which is made with from external via the Comfort Pro communications system see also Home User FMC on page 6 entering simulates the R key...

Page 17: ...the corre sponding function key or a menu On a SIP terminal please review the user guide of the manufacturer on how to disconnect a call Transferring a Call and Notifying the Destination Party GR exte...

Page 18: ...dministrator in the Con figurator for all Comfort Pro users If the party to whom you want to transfer the call is busy disconnect this call by pressing the R key You will again hear a dialling tone an...

Page 19: ...nd a three party conference by means of the corresponding function key or a menu Connecting Two External Parties with Each Other R h You are speaking with an external party and have another external c...

Page 20: ...ne by means of the corresponding function key or a menu Not all SIP terminals support the activate deactivate call waiting feature Please review the user guide of the manufacturer Accepting a Waiting...

Page 21: ...You can protect your telephone against receiving internal and external calls except VIP and hunt group calls When configuring your user group your system administrator sets whether a caller hears a d...

Page 22: ...protection is activated in the called party s user group you cannot pick up calls to his call number Pick up Selective H 0 Z internal call no G For enquiry calls GR 0 Z internal call no G This feature...

Page 23: ...rnal call no Login H 31 Z internal call no Using your own call number you can log out of or into individual hunt groups configured for you All hunt group calls are configured by your system administra...

Page 24: ...means of a menu for all calls i e internal and external Call forwarding is executed in the Comfort Pro or in the case of external calls in the network operator s exchange If your system administrator...

Page 25: ...oup are busy and or when a call is not accepted by any member of the hunt group within a certain time interval In addition the system administrator can determine whether you can forward incoming calls...

Page 26: ...ccess code e g 0 Z destination no Off H 211 Only for external calls On H 212 external access code e g 0 Z destination no Off H 212 Calls only internal only external or all of them are immediately for...

Page 27: ...0 Z destination no Off H 67 Only for internal calls On H 671 external access code e g 0 Z destination no Off H 671 Only for external calls On H 672 external access code e g 0 Z destination no Off H 6...

Page 28: ...nal calls On H 611 external access code e g 0 Z destination no Z period of time in seconds e g 20 Off H 611 Only for external calls On H 612 external access code e g 0 Z destination no Z period of tim...

Page 29: ...other users always apply for internal and external calls Immediately On H 214 Z user s internal call no Z destination no Off H 214 Z user s internal call no Calls for the user will immediately be forw...

Page 30: ...for several MSNs Let s say you want to forward the MSNs 86013 86014 and 86554 to the destination number 861234 To do this enter the following H 213 3 for the MSN 86013 14 for the MSN 86014 54 for the...

Page 31: ...forwarded immediately to the specified external destination After delay for one MSN On H 613 Z MSN Z destination no Z period of time in seconds e g 20 Off H 613 Z MSN After delay for several MSNs On...

Page 32: ...he procedure Initiating the function on the desti nation telephone H 22 Z source PIN Z source call no Calls are immediately forwarded to the other destination and are not signalled on your own telepho...

Page 33: ...call no This feature cannot be used with a SIP terminal If you have VIP access rights and start an internal call with your calls will be signalled acoustically to internal parties even if they have ac...

Page 34: ...For more information please refer to the online help of the Comfort Pro Announcement H 13 Z internal call no For enquiry calls GR 13 Z internal call no Using this procedure you can make announcements...

Page 35: ...l Enter the device ID of the terminal from which the dialling is to be con ducted Then enter the call number to be called The next time the subscriber whose device ID you entered picks up the handset...

Page 36: ...terminal You switch the telephone to a user group determined by the system administrator for the next call Switching the user group involves dif ferent authorisations e g international dialling author...

Page 37: ...n automatic door opener is connected you can use this pro cedure to activate it from your telephone Entrance Intercom Calls Calling the entrance intercom H 102 For enquiry calls GR 102 If you use a Do...

Page 38: ...ime can be set by your system administrator to a value between 30 and 300 seconds in the Comfort Pro Please ask him for the current value No call forwarding can be set up for doorbells on a SIP termin...

Page 39: ...r system administrator for these numbers You cannot activate deactivate the telephone lock on a SIP terminal using the code number procedure described here You can however operate the feature with the...

Page 40: ...can be up to six characters long S Please note Make sure you do not lose your new PIN Contact your system adminis trator if you experience any problems You cannot change your user PIN on a SIP termina...

Page 41: ...r enquiry calls GRZ routing code call no A call to a desired party is set up automatically or selectively via routes in the Comfort Pro Your system administrator configures these routes in the Comfort...

Page 42: ...r to change them manually You can only program this function if the system administrator has activated the Time control authorisation for your user group Activating automatic time control H 8 This key...

Page 43: ...have patience with this The system PIN is issued by the system administrator It must have been changed from the factory setting 0000 valid on delivery to another value Remote Controlled Functions The...

Page 44: ...call the Comfort Pro from outside from home for example then dial an external number and continue telephoning with the cost being charged to the Comfort Pro connection This way you take advantage of d...

Page 45: ...d in the Comfort Pro for remote control you can configure or delete immediate call forwarding for your own call number from a remote location This remotely programmed forwarding overwrites any other i...

Page 46: ...ication Wait until the connection to the communications system has been established You hear a message from your voicebox 2 Then enter the internal call number of your voicebox i e the call number of...

Page 47: ...m has been established You hear a positive acknowledgement tone Z system PIN If the communications system is connected to the Internet via a dialup connection a user can initiate from external that th...

Page 48: ...tion of 18 Code number procedures 5 D Dialout for another terminal 33 Disconnecting a call 15 Door opener 35 Doorbell 35 E Emergency numbers 37 Enquiry 14 enquiry call mode 7 F Features 7 37 FMC telep...

Page 49: ...5 Telephone book 10 Telephone lock 37 Telephone number of the answering machine 44 Three party conference 16 Time control 40 Time groups 40 Toggling 15 Transferring a call with notification 15 without...

Page 50: ...48 Notes Notes...

Page 51: ...dialling tone Special external dialling tone Call waiting signal Special sensor signal Ringer signals analogue terminals External ringer signal Internal ringer signal Time axis in seconds 0 1 2 3 4 5...

Page 52: ...As of 01 07 2010 Publisher Deutsche Telekom AG Markt und Qualit tsmanagement MQM 4 Endger te Postfach 20 00 53105 Bonn If you have further questions phone us under freecall 0800 33 01300 Please visit...

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