Product Description
4
Care@Home
™
PERS Control Panel User Guide
1.
Product Description
The Care@Home
™
PERS system is designed to provide on-demand emergency assistance in a safe and
discreet manner. The heart of this system is the Care@Home
™
PERS Control Panel (CP), which is an immediate
response, control device designed for personal emergency applications.
This manual describes the installation and operation of the Care@Home
™
PERS CP and should be given to the
homeowner.
The Care@Home
™
PERS CP is offered in two distinct versions:
n
Wired communication via a telephone line – the PSTN version
The Communication channel between the CP and the Monitoring Station is via a standard telephone
network Public Switched Telephone Network (PSTN).
n
Wireless communication via a cellular network – the Cellular version.
The Communication channel between the Control Panel and the Monitoring Station via a cellular
network
An emergency alarm may be triggered by pressing the large
EMERGENCY
button on the front of the Control
Panel (CP), or by pressing one of the wireless
EMERGENCY
button peripherals.
Following an emergency alarm:
n
PSTN version
The emergency alarm initiates a 2-way verbal conversation with the Monitoring Station
representative to assess the event and provide the proper response.
After the conversation disconnects, the CP opens a programmable time slot enabling the Monitoring
Station to call back and get an immediate response.
n
Cellular version
The CP opens a 10 minute time slot enabling the Monitoring Station representative to call and
receive an answer automatically to assess the event and provide the proper response.
After the conversation disconnects, the CP opens a programmable time slot enabling the Monitoring Station
to call back and receive an immediate response.
1.1.
Features
The Care@Home
™
PERS Control Panel (CP) has the following features for ease of operation:
n
The
EMERGENCY
and
RESET
buttons on the CP are molded with Braille characters for ease of
recognition by visually impaired users