Integrating the HFD with the Hip Protector
6
Care@Home™ Hip Fall Detector User Guide
2.2.
Installing the HFD with the Active Service
Using the HFD with
Active
service requires the resident to carry a working smartphone when outside
their home.
If the resident has
Active
service, installation requires pairing the device with the control panel using
the
Active
app.
To install the
Active
service:
1.
Ensure the following:
You have an HFD and the resident's smartphone number.
The resident’s smartphone meets the following requirements:
Apple: iOS 11.0 or later or Android
™
: OS 4 or later
Minimum smartphone screen size of 4.7”
To use Care@Home
™
Active
service, you must install the Care@Home
™
Active
app on the
resident’s smartphone. The app is available from the Apple App Store® or Google Play™.
2.
Download the app to the resident’s phone.
3.
Ensure Bluetooth is enabled.
4.
If the resident’s phone is a
Xiaomi
:
a.
Tap
Security
App > Permissions
, and toggle
Autostart
to
on
for
Care@Home
™
Active
b.
Tap
Settings >
Battery & Performance > Manage apps battery usage > Choose apps >
Care@Home
™
Active
, and set to
no restrictions
5.
Run the app and follow the on-screen instructions. The app confirms when the
Active
service is set
up by displaying “Successfully Registered.”
6.
Test HFD fall detection. Refer to 2.3 Testing Fall Detection on page 7.
If permission granted by the administrator, caregivers can change the alternate emergency number
for their residents. To change the alternate emergency number:
1.
Tap
Settings
in the
Active
app. The
Settings
screen appears.
2.
Tap
Emergency Call Number
. The
Emergency Call Number
screen appears.
3.
Enter the alternate emergency phone number and tap
<
. The
Settings
screen appears.
NOTE:
For more Care@Home
™
Active information, refer to ESUGSC040
Care@Home
™
Active Guide.
