
Preventive Maintenance and Fault-finding
8-12
EN/LZT 790 0023/1 R16A
Table 8.6 Unit Cannot be Pinged
Step
Action
If Result of Action is Yes…
If Result of Action is No…
1
Check that the network cable is
connected to one of the control
ports on the back panel of the
unit. Is the green LED lit?
The problem probably lies with
the network settings. Proceed
to next step.
Check the cable connection
between the unit and the
computer or between the unit
and the network device.
Note:
In case of a direct
connection between the unit and
the control computer a cross
Ethernet cable needs to be
used. If connecting between the
unit and the network device
such as a switch or a hub a
cross cable is not required.
For more information, see
Ethernet Control Port
.
2
Ensure that the IP control port
address of the device is within
the same subnet as your PC,
then check the settings for the
control IP port on the Front
Panel. Does the used IP
address belong to the unit to be
accessed?
The problem probably lies with
the gateway or subnet mask
settings. Proceed to next step.
Set the correct IP address.
3
Check the subnet mask and
gateway settings. For more
information, see
Ethernet
Control Port
. Are they correctly
set up?
The problem probably lies with
the firewall settings. Proceed
to next step.
Set up the subnet mask and
gateway correctly.
4
Check the firewall settings. Are
they correct?
Proceed to next step.
Set the firewall correctly. If you
are unsure, turn the firewall off
completely.
Note:
By turning the firewall off,
your computer may be exposed
to virus threats.
5
Restart the unit. Can it be now
pinged?
Contact the customer services.
8.5.7
General Operation Problems
8.5.7.1
Parameters Slow to Load
Parameters may take up to 10 seconds to be applied. Please wait 10 seconds for
the configuration to be applied before rebooting the box after a configuration
change.
8.5.7.2
Problems Adding Program Clock Reference (PCR)
A separate PCR component can be added to the service. The PID at the service
level must be selected to match the PID of the PCR component.
See Chapter 3,
Getting Started
for further details.
Содержание AVP 1000 1RU
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Страница 42: ...Installing the Equipment 2 18 EN LZT 790 0023 1 R16A BLANK...
Страница 176: ...Front Panel Control 4 60 EN LZT 790 0023 1 R16A BLANK...
Страница 319: ...Web GUI Control EN LZT 790 0023 1 R16A 5 143 Figure 5 43Support Page Device Management Tab...
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Страница 324: ...Advanced Video Processing and Networking 6 4 EN LZT 790 0023 1 R16A BLANK...
Страница 374: ...Options Licensing and Upgrades 7 28 EN LZT 790 0023 1 R16A BLANK...
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Страница 444: ...Technical Specification B 28 EN LZT 790 0023 1 R16A BLANK...
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