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If too many copies of a document are printing, check the
Copies
settings in both the printer driver and your application. For
instructions, see “Modifying the printout style” for Windows or
“Modifying the layout” for Macintosh.
The paper jams
Press the
E
load/eject button to eject the jammed paper. If the
error message does not clear, open the cover and remove all the
paper inside, including any torn pieces. Then load the paper
again.
If your paper jams frequently, make sure you:
❏
Use smooth, high-quality paper, loaded with the printable
side up.
❏
Fan the stack before loading it.
❏
Don’t load paper above the arrow mark on the left edge guide.
❏
Adjust the left edge guide to fit your paper.
Paper isn't ejected fully or is wrinkled
Try one or more of these solutions.
❏
If the paper doesn’t eject fully, press the
E
load/eject button.
Also check the paper size setting in your application or printer
driver.
❏
If the paper is wrinkled when it comes out, it may be damp
or too thin. Load a new stack.
Note:
Store any unused paper in its original packaging in a dry area. See
“Paper” for specifications.
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