Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U
“Loading and Removing the Roll Paper” on
U
“Loading Cut Sheets” on page 38
If the paper is loaded correctly, check the condition
of the paper that you are using.
o
Is the paper loaded in the correct direction?
Load cut sheets vertically. If they are not loaded in
the correct direction, the paper may not be
recognized and an error may occur.
U
“Loading Cut Sheets” on page 38
o
Are you trying to load cut sheets from the
rear manual feeder or the front manual
feeder when roll paper has already been
loaded?
Load cut sheets after selecting
Cut Sheet
from the
Paper Type
menu.
When
Auto Roll Feeding
is set to
Off
, remove the
roll paper first, and then load cut sheets.
U
“Loading Manually from the Rear” on page 44
U
“Loading and Ejecting Thick Paper” on page 46
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it.
Always use new paper.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to
use it. If it is left out for a long time, the paper curls
up and gets damp so that it does not feed properly.
o
Is the paper wavy or curled?
If the paper becomes wavy or curled due to changes
in temperature or humidity, the printer may not be
able to recognize the paper size correctly.
Check the following points.
❏
Insert the paper just before printing.
❏
Do not use wavy or curled paper.
For roll paper, cut off any parts that are wavy or
curled, and then load the paper again.
For cut sheets, use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP
software, see the documentation supplied with the
paper, or contact the dealer of the paper or the
manufacturer of the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%).
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, see "Paper jams" below
and clear the jammed paper.
o
Is the paper suction too strong?
If you continue to have problems with ejected
paper, try lowering the Paper Suction (the amount
of suction used to keep the paper on the paper feed
path).
U
Unable to rewind the roll paper.
o
Is the printer in standby status after cutting?
The roll paper is automatically rewound if you press
the
Y
button when the printer is in standby status
after cutting the roll paper.
Roll paper jam
To remove jammed paper, follow the steps below:
SC-P5000 Series User's Guide
Problem Solver
156
Содержание SC-P5000 SERIES
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