o
Is the roll paper margin set to 15 mm or 35
mm?
If the value selected for
Roll Paper Margin
in the
Paper menu is wider than the margins selected in
the application, priority will be given to the value
selected for
Roll Paper Margin
. For example, if 15
mm is selected for the left and right margins in the
printer's Paper menu and the document fills the
page, the 15 mm at the left and right sides of the
page will not be printed.
U
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in
bidirectional printing)
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Head Alignment.
U
“Adjusting print misalignments (Head
The printed surface is scuffed or
soiled.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U
For information about the media types and
appropriate settings for printing on paper from
other manufacturers or when using RIP software,
see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer
of the RIP.
o
Is the paper creased or folded?
Do not use old paper or paper with folds in it.
Always use new paper.
o
Is the paper wavy or curled?
If the paper becomes wavy or curled due to changes
in temperature or humidity, the paper may be scuffed.
Check the following points.
❏
Insert the paper just before printing.
❏
Do not use wavy or curled paper.
For roll paper, cut off any parts that are wavy or
curled, and then load the paper again.
For cut sheets, use new paper.
o
Is the print head scuffing the printed surface?
If the surface of the paper is scuffed, select a
Platen
Gap
option between
Wide
and
Widest
.
U
U
o
Is the print head scuffing the edge of the
paper?
In the Paper menu, select
Top35mm/Bottom15mm
as the
Roll Paper Setup
-
Roll Paper Margin
option.
U
o
Widen the bottom margin
Depending on the paper usage, storage conditions,
and the content of the print data, the bottom edge
may be scuffed when printing. In this situation it is
best to create your data with a wider bottom margin.
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U
“Cleaning the inside” on page 137
The paper is creased.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%). For information about paper such as thin
paper from other manufacturers that requires
special handling, see the documentation supplied
with the paper.
o
When using non-Epson special media, have
you made the paper configuration?
When using non-Epson special media, configure the
paper characteristics (custom paper) before printing.
U
“Before Printing on Commercially Available
SC-P5000 Series User's Guide
Problem Solver
154
Содержание SC-P5000 SERIES
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