Confidential
Confidential
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4550
4550
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1.1 Troubleshooting
1.1 Troubleshooting
This section describes the
This section describes the troubleshooting workflow.
troubleshooting workflow.
1.1.1
1.1.1 Troubleshooting
Troubleshooting Workflow
Workflow
The following page describes the troubleshooting workflow. Follow the
The following page describes the troubleshooting workflow. Follow the flow when troubleshooting problems.
flow when troubleshooting problems.
Figure
Figure 1-1.
1-1. T
Troublesho
roubleshooting
oting Wo
Workflow
rkflow (1)
(1)
This flowchart is compiled based on the
This flowchart is compiled based on the following contents.
following contents.
•• Our
Our exper
experience
ience regar
regarding
ding the
the quali
quality
ty prob
problem
lem
•• ES
ESK’
K’s
s re
repa
pair
ir da
data
ta
Printer Mec
er Mechani
hanism sp
sm specific
ecification
ation for ET
for ET-4550
-4550, L65
, L655/656
5/656
If the reason for the
If the reason for the return is evident, first check the
return is evident, first check the phenomenon user claims recurs,
phenomenon user claims recurs,
then proceed to
then proceed to the troubleshooting.
the troubleshooting.
5
5
What is returned reason?
What is returned reason?
2
2
Standby condition
Standby condition
3
3
Is printing operation
Is printing operation
finished without error?
finished without error?
Start
Start
Turn on the printer
Turn on the printer
1
1
4
4
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
(p 11)
Copy an image
Copy an image
*:
*:
In case
In case of “N
of “Not Tr
ot Trouble
ouble Found”
Found”, chec
, check fat
k fatal er
al error c
ror code.
ode.
6
6
(p 11)
(p 11)
ADF/Scanner
ADF/Scanner
unit failure
unit failure
Printer failure only
Printer failure only
Yes
Yes
No
No
Yes
Yes
No
No
Yes
Yes
Yes
Yes
No
No
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
Yes
Yes
Does printer turn on the
Does printer turn on the
power?
power?
Is Power-on sequence
Is Power-on sequence
finished without error?
finished without error?
Print check pattern
Print check pattern
Is printing operation
Is printing operation
finished without trouble?
finished without trouble?
Is scanning operation
Is scanning operation
finished without
finished without
trouble?
trouble?
Is ADF operation finished
Is ADF operation finished
without trouble?
without trouble?
Copy an image by ADF
Copy an image by ADF
ADF failure?
ADF failure?
Finish
Finish
*
*
Содержание ET-4550
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