Troubleshooting
277
EPSON AcuLaser C3800
User's Guide
The printer does not print
The printer driver or printer that you need to use does not appear in
the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center
(Mac OS 10.2.x), or Chooser (Mac OS 9)
The printer’s emulation mode setting for the
interface that you are using is incorrect.
The emulation mode can be set individually for each
interface which receives print job data. Set the
emulation mode for the interface you are using to
PS3
.
Set the emulation mode through the SelecType
Emulation menu on the printer. See "Emulation
Menu" on page 173.
Cause
What to do
The
Print to file
check box is selected in the
Print dialog box (except on Mac OS X).
Clear the
Print to file
check box in the Print dialog
box.
The
Save as File
check box is selected on the
Output Option sheet in the Print dialog box
(Mac OS X only).
Clear the
Save as File
check box on the Output
Option sheet in the Print dialog box.
An incorrect printer driver is selected.
Make sure that the PostScript printer driver that you
are using to print is selected.
For Mac OS 9 users only
The
Unlimited Downloadable Fonts
check box
on the PostScript Options setup option page
in the Page Setup dialog box is selected.
Clear the
Unlimited Downloadable Fonts
check box.
The Emulation menu in the printer’s Control
Panel is set to a mode other than
Auto
or
PS3
for the interface that you are using.
Change the mode setting to either
Auto
or
PS3
.
Cause
What to do
QuickDraw GX is in use (Mac OS 9).
This printer’s driver does not support QuickDraw GX.
Disable QuickDraw GX.
The printer name has been changed.
Ask the network administrator for details, then select
the appropriate printer name.
The AppleTalk zone setting is incorrect.
Open the
Printer Setup Utility
(Mac OS 10.3.x and
10.4.x),
Print Center
(Mac OS 10.2.x), or
Chooser
(Mac OS 9), then select the AppleTalk zone that the
printer is connected to.