Troubleshooting
275
EPSON AcuLaser C3800
User's Guide
If neither USB Printer nor your printer name appears under Other devices, click
Refresh
or unplug the USB cable from the printer, then plug it into the printer again.
Once you’ve confirmed that these items appear, proceed to step 5.
4. Under Other devices, select
USB Printer
or
EPSON AL-CXXXX
, click
Remove
, then
click
OK
.
When the following dialog box appears, click
OK
, then click
OK
to close the System
Properties dialog box.
5. Uninstall the printer software as explained in "Uninstalling the Printer Software" on page
92. Turn the printer off, restart your computer, then reinstall the printer software as
described in the
Setup Guide
.