Troubleshooting
265
EPSON AcuLaser C3800
User's Guide
Half-tone images print unevenly
Toner smudges
Cause
What to do
Your paper may be moist or damp.
Do not store paper in a humid or damp environment.
Be sure to use paper that is newly unwrapped.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
The gradation setting is too small when
printing graphics.
For Windows users, on the Basic Settings tab in the
printer driver, click the
Advanced
tab and select the
More Settings
button. Then select the
Halftoning
.
For Mac users, on the Basic Settings tab in the printer
driver, click
More Settings
, select the
Enh.MG
button,
then select
Smooth
.
The setting above can be set only when printing in
black and white.
Cause
What to do
Your paper may be moist or damp.
Do not store your paper in a humid or damp
environment.
You may not be using the correct type of
paper for your printer.
EPSON Color Laser Paper or smooth, high-quality
copier paper is recommended for best results. See
"Available paper types" on page 288 for information
on choosing paper.
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
