Chapter 10
Troubleshooting
Diagnosing a Problem . . . . . . . . . . . . . . . . . . . . . . . 10-2
Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . 10-2
Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Self testing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-4
Hex dump mode . . . . . . . . . . . . . . . . . . . . . . . . . 10-6
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . 10-7
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Paper handling . . . . . . . . . . . . . . . . . . . . . . . . . 10-16
Preventing paper feed and paper jam problems . . . . . . 10-24
Printing quality . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Printer utilities . . . . . . . . . . . . . . . . . . . . . . . . . 10-32
Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-33
Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . 10-34
Cleaning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 10-36
Aligning the Print Heads . . . . . . . . . . . . . . . . . . . . . . 10-40
Using the print head alignment utility for DOS . . . . . . . 10-41
Using the printer’s control panel buttons . . . . . . . . . . 10-42
Ink Cartridge Problems . . . . . . . . . . . . . . . . . . . . . . . 10-43
Contacting Customer Support . . . . . . . . . . . . . . . . . . . 10-44
For United Kingdom and the Republic of Ireland users . . 10-44
For Australian users . . . . . . . . . . . . . . . . . . . . . . . 10-47
For Hong Kong and Singapore users . . . . . . . . . . . . . 10-49
Appendix A
Tips for Color Printing
Basics of Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Image Resolution and Image Size . . . . . . . . . . . . . . . . . A-5
Basics of Color Documents . . . . . . . . . . . . . . . . . . . . . A-7
Appendix B
Using Optional Interfaces
Available Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Installing Optional Interfaces . . . . . . . . . . . . . . . . . . . B-3
The C82305
✽
/C82306
✽
serial interface card . . . . . . . . . B-5
R
Loire2 Ref. Guide
Rev.c
A5 size
Front
11-11-96
DR, pass 0
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