9-4
Troubleshooting
❏
Use the USB cable (C83623
✽
) recommended in “System
❏
If you use a USB hub, connect the printer to the first tier of the
hub, or connect the printer directly to the computer’s USB
port.
❏
For Windows 98 users, try reinstalling the USB printer device
driver and the printer software. First, uninstall
EPSON Printer
Software
using the Add/Remove Programs utility in the
Control Panel, then uninstall
EPSON USB Printer Devices
.
Next, reinstall the software as described in
Setup Guide
. If
EPSON USB Printer Devices
is not registered in the
Add/Remove Programs list, access the CD-ROM and double-
click
epusbun.exe
in the Win 9x folder. Then follow the
on-screen instructions.
Diagnosing the Problem
Troubleshooting printer problems is best handled in two easy
steps: first diagnose the problem, then apply likely solutions until
the problem is fixed. The information that you need to diagnose
the most common problems is provided by the Status Monitor
utility.
Use the information presented in this chapter to pinpoint the
source of your problem, then apply the recommended solutions
until the problem is solved.
The Status Monitor 3 (Windows) or StatusMonitor (Macintosh)
utility provides status messages and a graphic display showing
the current state of the printer.
If a problem occurs while printing, an error message appears in
the Progress Meter window. Click the
How To
button to have the
Status Monitor provide instructions for dealing with the problem.
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Страница 2: ... 2 ...
Страница 60: ...2 34 Printing with Windows ...
Страница 66: ...3 6 Checking Printer Status and Managing Print Jobs for Windows ...
Страница 98: ...5 8 Checking Printer Status and Managing Print Jobs for Macintosh ...
Страница 116: ...7 6 Replacing Ink Cartridges ...
Страница 125: ...Maintenance 8 9 ...
Страница 126: ...8 10 Maintenance ...
Страница 144: ...9 18 Troubleshooting ...
Страница 148: ...10 4 Consumable Products ...
Страница 160: ...A 12 Printer Specifications ...
Страница 168: ... 6 Glossary ...