Problem
Possible cause
Surface units will not maintain a
rolling boil or frying rate is not
fast enough
You must use pans that are absolutely flat.
Pan bottoms should closely match the diameter of the surface unit selected.
Foods cook slowly
Improper cookware being used.
Surface units do not operate
You have blown a household fuse or tripped a circuit breaker.
The surface units are not plugged in all the way.
You have not set the control knobs correctly.
Control knobs will not turn
If it is a surface unit control knob, you are not pushing in before turning.
If it is oven control knob, you are turning the knob to wrong direction.
Oven light does not work
Light bulb is loose or defective.
Switch operating oven light is broken.
Oven does not work
You have blown a household fuse or tripped a circuit breaker.
You have not set the control knobs correctly.
Food does not broil properly
The oven control knob is not set at Broil.
Improper rack position being used.
Cookware is not suited for broiling.
Oven thermostat is defective.
Food does not bake properly
The oven control knob is not set properly.
Rack position is incorrect.
Incorrect cookware or cookware of improper size is being used.
Oven thermostat is defective.
If the malfunction shows again, contact the Service Center. Please have your model number and information
from the rating plate ready.
For any Questions or concerns, please contact us at
or visit us at
www.stirlingmarathon.com
Troubleshooting
