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to alert you when the battery power is low. Install new batteries when low
battery icon flashes.
TROUBLESHOOTING YOUR METER
Safety Precaution
Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries appropriately.
Safety Warning
Do not make treatment decisions based on an error message. If you follow
the recommended action but the problem persists, or error messages other
than the ones below appear, please contact customer support. Do not
attempt to disassemble the meter or repair yourself.
ERRORS
Message
What it means
Action required
Hardware is
defective.
Test strip may be
contaminated or
used.
Reboot the meter by removing
and replacing the meter with new
batteries. Make sure that the test
strip is not inserted into the meter.
If the problem persists, please
contact customer support.
Please, insert a new glucose
test strip and perform your test
again.
Insufficient amount
of blood sample is
placed on the test
strip.
Please insert a new glucose
test strip and apply the blood
sample and confirm the window
is completely filled.