B-2
Network Connection Problems
Cannot Ping the
RoamAbout R1 from
the attached LAN, or the
RoamAbout R1 cannot
Ping any device on the
attached LAN
•
Verify that IP addresses are properly configured. For
most applications, you should use the RoamAbout
R1’s DHCP function to dynamically assign IP
addresses to any host on the attached LAN. However,
if you manually configure any IP addresses on the
LAN, verify that the same network address (network
component of the IP address) and subnet mask are
used for both the RoamAbout R1 and attached LAN
devices.
•
Be sure the device you want to ping (or from which
you are pinging) has been configured for TCP/IP.
Mobile users cannot
access the RoamAbout
R1
•
Make sure that the RoamAbout R1 and all mobile
users are configured to use the same radio channel,
wireless domain, and encryption keys.
•
Ensure that all mobile users are within range of the
RoamAbout R1.
•
Try power cycling the RoamAbout R1.
Management Problems
Cannot connect using
the Web browser
•
Ensure that you configured the RoamAbout R1 with
a valid IP address, subnet mask and default gateway.
•
Check that you have a valid network connection to
the RoamAbout R1 and that the port you are using
has not been disabled.
•
Check the network cabling between the management
station and the RoamAbout R1.
•
Verify that there is no other management station
accessing the RoamAbout R1 web management. The
RoamAbout R1 can only be managed from one
management station at a time.
•
Verify that you logged out of the management station
that you were previously using to manage the
RoamAbout R1. If that session timed-out, you must
log back into that management station and log out
before you can manage the RoamAbout R1 from any
other management station.
Forgot or lost the
password
Press the RESET button on the rear panel for 5 seconds
to restore the factory defaults.
Printer Server
The printer cannot print,
or prints illegible
characters
Make sure the parallel cable between the RoamAbout R1
and printer is connected, and in good condition.
Troubleshooting Chart
Symptom
Action
