ControlCare Field Controller: Commissioning and Configuration
7 Trouble-Shooting
Hauser
53
7.3
Field Controller
Problem
Remedy
FC Tools
does not show all the Field Controllers that are in
the sub-network
There is probably an IP address conflict in this sub-Network.
• Disconnect all the Field Controllers from the sub-
Network and execute the procedure "Connecting the
Field Controller to its Sub-Network" for each module,
assuring that the address to be used is not associated with
other equipment of the network.
FC Tools
does not find the Field Controller
• Make sure that the initial connection procedure was
followed and the Field Controller is operating in the same
subnet and not with the default address
192.168.164.100/101
• Check that the Ethernet cable, see above
• Check if the network adapter is on and OK: Execure a
PING command to its own IP, via DOS PROMPT.
• Check if the Ethernet connection is OK: Execute a PING
command to the Field Controller.
FC Tools
does not put the Field Controller in
HOLD
Use the Mode
HOLD
procedure of Factory Init/Reset.
• With the Field Controller in
HOLD
mode, execute the
firmware update procedure, Section 7.3, using the steps
of item 2.
• If the problem persists, check the related TCP/IP
connection (check the cables and
ETH LNK
LED)
Firmware begins to execute but after a certain time it stops
It might be a configuration problem.
• Use the
Factory Init
procedure and configure the Field
Controller again.
• If the problem persists, download the firmware again as
described in Chapter 7.3
HOLD
LED remains lit
If the
HOLD
LED remains lit after the Field Controller has
been turned on, the firmware may be invalid.
• Update the firmware as described in Chapter 7.3
ETH LNK
LED does not light
Check if the cable is connected correctly, or that the cable is
not damaged. Check the specification of the cables:
• SFC 954 - Cable Standard. To be used in a network
between the Field Controller and a Switch/HUB.
• SFC 955 - Crossed Cable (Cross). To be used point to
point between a PC and the Field Controller
ERR
LED is lit (SFC173)
PROFIBUS DP error
• PROFIBUS DP connection has been lost, check
connections
• One or more slaves have not been correctly configured
for cyclic data exchange, see BA036S/04/en,
Application Designer, PROFIBUS tutorial
FRC
LED is flashing (Force)
Field Controller is in reset mode
• Complete the
RESET
procedure
STDBY
LED is lit
Field Controller is in stand-by mode (redundant application)