Endress+Hauser Analytik Jena CyBio Well vario, Руководство пользователя

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98 Rev B 2022/03
Troubleshooting CyBio Well vario
No residual ejection After aspiration of a vol-
ume, there was no residual
ejection of dosing stock dur-
ing the remaining program
sequence. On completion of
a program, there must be
no dosing liquid left in the
pipette tips.
Ad a [Dispense with addi-
tional stroke] command at
the appropriate point in a
sequence.
Faulty horizontal position Command includes invalid
setting for horizontal posi-
tion.
Check your
software and hardware con-
figurations for mutual
agreement (refer to Hard-
ware system information
window in [Devices] )
menu.
Faulty height Command includes invalid
height specification.
Check your
software and hardware con-
figurations for mutual
agreement.
System not operational System currently unable to
accept commands. If this
error occurs during a pro-
gram start, a program was
typically canceled while the
system waited for a key-
press signal.
Press a key at the CyBio
Well vario and try again.
Failure to find internal
zero-position of piston
motion drive.
System was unable to find
the zero-position for piston
motion.
Perform a change of tips.
Repair work is necessary if
this error persists.
No tip magazine available System failed to detect a tip
magazine.
Insert a tip magazine if no
tip magazine available.
Remove and reinsert tip
magazine if a magazine had
been installed.
No or faulty communica-
tion with X-Y-stage
Data transfer to stage con-
troller interrupted.
Switch CyBio Well vario
power supply shortly off and
on again.
Pistons not in lower zero-
position
On triggering of a [Move
piston to zero-position]
command, pistons were not
transferred to the range
below zero-position by
command [Dispense with
overstroke] .
Add this command at the
appropriate place in the
program sequence.
Command unavailable Software transferred wrong
command to the system.
Check that available soft-
ware version is actually con-
figured for your system
(refer to Hardware system
information window in
[Devices] ) menu. If all set-
tings are found to be cor-
rect, check system
connections for proper con-
dition. If this fails to remove
the error, you should notify
the customer service.
Error message Cause Remedy