Empire Comfort Systems DVL36BP30 Series, Руководство по установке, Страница: 54 / 68

41978-1-1220 Page 54
MV - CONTROL SYSTEM TROUBLESHOOTING (CONT’D)
PROBLEM OBSERVED POSSIBLE CAUSE CORRECTIVE MEASURE
Frequent pilot outage problem.
Pilot flame may be too high or too low,
or blowing (high), causing pilot safety to
drop out.
Clean and adjust flame for maximum flame
impingement on the thermocouple. Follow
lighting instructions carefully.
The pilot and main burner extinguish
while in operation.
No Propane in tank. Check Propane tank. Refill fuel tank.
Vent pipe leaking exhaust gasses back
into system.
Check for leaks.
Glass to loose, gasket leaks in corners
after usage.
Be certain glass assembly is installed
correctly.
Bad thermopile or thermocouple. Replace if necessary.
Improper vent cap installation.
Check for proper installation and freedom
from debris or blockage.
Glass soots, and/or soot deposits
collected on logs.
Flame impingement on logs incorrect.
Check and adjust log position. Contact
Empire Comfort Systems, Inc.
Debris around throat of main burner.
Inspect the opening at the base of the main
burner. It is imperative that NO material be
placed in this opening.
Glass door is not properly sealed. Verify that
the seal is seated to the firebox face. The
seal must be even and the door centered.
Both spring clamps must be properly latched.
Check air shutter setting.
See Specifications, page 5.
Flame burns blue and lifts off main
burner.
Insufficient oxygen being supplied.
Check to make sure vent cap is installed
properly and free of debris. Make sure
that vent system joints are tight and have
no leaks.
Check to make sure that no material has
been placed at the main burner base.
Flame is faint or “ghosting”
Too much crushed glass media or too
many logs/rocks on burner surround
Remove excessive media. Reduce number
of logs/rocks
With proper installation and maintenance, your new Direct-Vent Gas Fireplace will provide years of trouble-free service. If you do experience a problem,
refer to the Troubleshooting Guide below. This guide will assist a qualified service person in diagnosis and corrective action.