Emerson GEO10, Справочное руководство

Страница: 18 / 147

Reference Manual
Rev 1.0
August 2020
18 Emerson.com
Response Center using the 1-800-654-RSMT (7768) toll-free number. This center, available 24
hours a day, will assist with any needed information or materials.
The center will ask for product model and serial numbers and will provide a Return Material
Authorization (RMA) number. The center will also ask for the process material to which the
product was last exposed.
For inquiries outside of the United States, contact the nearest Emerson representative for RMA
instructions.
Emerson representatives will explain the additional information and procedures necessary to
return goods exposed to hazardous substances.
8.2 Local Troubleshooting
Table 8-1. Interpreting Local Notifications
LED Color Device Status Recommended Action(s)
Green Functioning properly No action required.
Amber Battery is low Battery replacement recommended.
Red Battery replacement required
OR
Device is malfunctioning
Investigate active notification via a HART
Communicator. Replace battery if device is
determined to be functioning properly and
notifications have been verified.
Black, no color No power Verify ON/OFF switch is in “ON” position
8.3 Remote Troubleshooting
Table 8-2. Interpreting Device Status
Status Notification Description Recommended Action(s)
Good None Functioning Properly No action required
Advisory
Database Storage Error
The device has failed to
write to the database
memory at some point in
the past. Any data written
during this time may have
been lost.
1. Perform a Device Reset.
2. If logging dynamic data is not
needed, this advisory
alert can be safely ignored.
3. If the condition persists, replace
the device.
Simulate Active The device is in simulation
mode and may not be
reporting actual
information.
1. Verify that simulation is no longer
required.
2. Disable simulation mode.
3. Reset the device.
Anchor/Device Overload The device is not able to
receive information from
all the Location Tags in
the area
1. May need to deploy more
Anchors/device to cover the load
Non-Critical User Data A user written parameter
does not match its
expected value.
1. Restart the device.
2. Reconfirm all configuration items
in the device.
3. Restore the default settings and
reconfigure device.