Appendix A: Troubleshooting
•
5
Problems with Global
Actions
Information cannot be read
from another E2 controller.
Verify that the controller with the sensor is set up as
the Primary and the controller receiving the infor-
mation is set up as the User (both controllers
default as local).
Problems with Temp Sensor
or Pressure Transducer Dis-
playing Proper Value
16AI input dip switches are set
improperly.
The 16 dip switches on the 16AI board correspond
to each of the inputs:
Dip Switches Up = Temperature Sensor
Dip Switches Down = Pressure Transducer
Incorrect board and point
address.
Set proper board and point settings for both input
and output: Go to the Inputs tab in the application’s
Setup screen and check Board and Point.
Incorrect sensor type.
1. Verify that the sensor type in E2 is the same as
the sensor installed. (For example, “5V-200PSI” is
a 5-volt powered 200PSI pressure transducer, and
“Temperature” is the standard Retail Solutions tem-
perature sensor.
NOTE: The previous Eclipse and Standard sensors
are now 5V and 12V respectively.
2. From the Main Menu, select System Configura-
tion (7) and Input Definitions (1).
3. Highlight the desired input and press
(SETUP) to check Sensor Type.
No Heat or Air Will Come
On
Incorrect board and points
assignment.
Make sure that your board and points are assigned
to the correct compressors and heat stages
Check the Heat and Cool OAT
lockout temps.
From the Home screen, press
(AHU),
(SETUP). Move cursor to C5 (HT/CL Setup) to
check the Lockout temperatures.
Dehumidification Problems
Number of stages are not set up
or set up incorrectly.
From the Home screen, press
(AHU),
(SETUP). Move cursor to C9 (Dehum) to check
Dehum Stages.
Dehumidifier source not set up.
From the same screen, verify what the sensor
source is.
Temperature setting for
DEHUM OCC or DEHUM
UOC is set too high.
From the same screen, check the minimum temper-
ature setting.
SYMPTOM
POSSIBLE PROBLEM
SOLUTION
