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20 

 

Submission of claims. 

EMERALD LLC is the authorized company to receive all complaints and requests including warranty 
claims for the EMERALD device. 
To  make  claims  under  this  guarantee  you  can  send  the  request  on  our  official  website 

www.emerald.eco

 as well as make the call to the customer service of the company using the single 

number: +7 (495) 928-77-71 or write to 

[email protected]

. Please contact us at the above contacts 

prior to decide to send any product for troubleshooting. 
In order to make a claim under this warranty the buyer shall, prliminary call EMERALD LLC, notify 
the company in writing about the defect found within two (2) months after the defect was found but 
no later than two (2) months after the end of the relevant warranty period. 
Attention! The manufacturer and the official trading partners does not bear the responsibility if the 
problems  arise  due  to  the  condition  of  the  water  pipes  and  plumbing  fittings  of  the  buyer.  The 
unsatisfactory condition of the supply water pipes, plumbing fittings and not comply with requirement 
due to the buyer’s failure outlined in this specification and the operating manual for connecting the 
device are grounds for refusing by the representative of the manufacturer to connect the device as well 
as provide with the service and warranty service. 
In the case of self-installation and service of the device the manufacturer and official trading partners 
does not bear the responsibility and they do not accept any claims in the case of problems caused by 
the violation of rules for connection and service of the device established in the specification and in 
operating manual. 
The manufacturer and the official trading partners are not liable and do not accept the claims if the 
EMERALD was used not for its intended purpose or in a way that contradicts the instructions of this 
specification and operating manual. 

 

10.

 

HANDLING AND STORAGE. 

 

The EMERALD for receiving the drinking water with antioxidant properties does not contain the 

harmful, toxic, combustible and explosive substances. The device can be transported by any type of 
land or air transport (except for unheated compartments during the cold season). The product shall be 
stored in the packaged to prevent the drying, freezing, direct sunlight at the distance of at least 1 meter 
from the heating devices at an ambient temperature not less than 5°C above zero and not higher than 
40°C above zero and far from the substances with the strong odor. The warranty period for product 
storage is 2 years from the date of production. 
 

 

Содержание Home 4

Страница 1: ...PASSPORT AND OPERATION MANUAL EMERALD HOME 4 FOR PURIFICATION AND ELECTRIAL TREATMENT OF FRESH WATER...

Страница 2: ...e connection above the sink 10 Connection of diverter to the tap 10 Connection of the device to the electric network 11 6 OPERATION OF THE DEVICE 12 Cold tap water supply to the device 12 LED indicati...

Страница 3: ...e nature Reproducing the most complex natural processes of water purification and treatment has become possible due to the creation of highly reliable electrochemical modules which are the main elemen...

Страница 4: ...the water in the form of aerosol to moisturize the skin Moisturizing masks with the use of antioxidant water will have the special effect Pets and Plants the pets will prefer the antioxidant water to...

Страница 5: ...re ac celerated tens of thousands of times due to the use of the latest technologies and electrochemical modules The catalytic and electrokinetic filters work in purity They are located after the anod...

Страница 6: ...ified from free chlorine and chlororganic compounds u Improves the taste of water and eliminates the unpleasant odors due to the anodic removal of phenols and hydrogen sulfide Fig 3 Cathodic chamber o...

Страница 7: ...thorized service center In order to reduce the risk of fire or electric shock it is strongly recommended not to disassemble the electronic components of the device u Avoid the rough handling with the...

Страница 8: ...er elements and the electro chemical module is required see the section MAINTENANCE OF THE DEVICE u Do not use the first 30 liters of purified water immediately after connecting the device or after wa...

Страница 9: ...and the parts included in the kit to connect the device in accordance with the diagram in Fig 7 ATTENTION Before starting the device connec tion procedure be sure to familiarize yourself with the bas...

Страница 10: ...ct the tube to the fitting the following actions should be done u Insert the white tube until it stops in the hole of the fitting If the connection is right then the tube enters the fitting hole by 15...

Страница 11: ...device 8 On off button flushing device 9 Tube for supplying tap water to the device 10 Tube of the outlet of purified water from the device Connection of diverter to the tap To install the divertor on...

Страница 12: ...them During device pay attention to the fact that the inlet and outlet tubes pass freely along radii that exclude kinks Connection of the device to the electric network The EMERALD device is connecte...

Страница 13: ...gin without proper pre filtration and disinfection Cold tap water supply to the device Fig 10 Water supply using the regulator on the diverter To enable the device in the OPERATION mode it is necessar...

Страница 14: ...RATION mode and the drinking water quality has returned to normal Some features of the OPERATION mode u If the STANDBY mode idle of the device is less than 8 hours then when it is turned on the green...

Страница 15: ...y 4 months or after 1 200 liters of the purified water whichever comes earlier The EMERALD automatically monitors the volume of purified water and it notifies you about the need for flushing u After 8...

Страница 16: ...device back into the flushing device Maintenance of the EMERALD device is carried out in accordance with the diagram on Fig 11 Preparation of citric acid washing solution To carry out the flushing pro...

Страница 17: ...nnections must be securely locked The device must be in STANDBY mode and be connected to a power source The flushing device should be located on a flat and stable surface on the countertop next to the...

Страница 18: ...HING mode is non volatile and has priority That is when the network disappears and when it reappears the device will automatically enter the stage of the FLUSHING mode from which it was removed by dis...

Страница 19: ...ents 1 Provide the necessary pressure in the water supply line see Table 5 2 Flush the device with citric acid solution see the section MAINTENANCE OF THE DEVICE The citric acid washing solution is no...

Страница 20: ...ication corrective actions or maintenance performed by any person other than the authorized representative of the warranty service and maintenance service of the manufacturer or official trading partn...

Страница 21: ...s for refusing by the representative of the manufacturer to connect the device as well as provide with the service and warranty service In the case of self installation and service of the device the m...

Страница 22: ...ater temperature 1 30 Water supply line pressure MPa 0 1 0 4 Total mineralization of supplied tap water ppm 100 350 pH of supplied tap water 6 9 Efficiency of anodic oxidation of bivalent iron ions wi...

Страница 23: ...MERALD HOME 4 device 1 2 Power supply adapter 1 3 Network cable for power supply 1 4 Diverter for water tap with a set of nozzles 1 5 Flushing device with a set of hoses 1 6 Set of connecting tubes 1...

Страница 24: ...acture the EMERALD as well as to provide them with service and warranty service EMERALD ECOTECHNOLOGIES LLC has the exclusive right to transfer to its official trading partners all the necessary power...

Страница 25: ...24 APPENDIX No 1 CERTIFICATES 1 CERTIFICATE OF CONFORMITY OF QUALITY MANAGEMENT SYSTEM REQUIREMENTS GOST R ISO 9001 2015 ISO 9001 2015 2 CERTIFICATE OF CONFORMITY OF THE EAC CUSTOMS UNION...

Страница 26: ...25 3 EXPERTS REPORT ISSUED BY ROSPOTREBNADZOR...

Страница 27: ...26 4 VOLUNTARY CERTIFICATE OF COMPLIANCE WITH GOST R 5 DECLARATION OF COMPLIANCE WITH EAC OF THE CUSTOMS UNION...

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