36
Section 3. Maintenance, Care, and Handling of easypod
™
H. Frequently asked questions
(continued)
What if I lose the empty needle cap?
The empty cap is necessary to detach the used needle safely. If you no longer have an empty cap,
you should contact your healthcare provider or Connections For Growth
®
at 800-582-7989.
What if I start a new injection within 12 hours of my last injection?
If you try to inject within 12 hours of your last injection your easypod will display a reminder
“Injection completed today. Continue?” Select “Yes” if you wish to continue with the injection.
What if I drop my easypod?
easypod has a self-checking mechanism to ensure mechanical problems will not lead to dosing
errors. If you have dropped easypod and it still turns on, continue use of easypod. In the event of a
mechanical problem, easypod will shut down automatically.
What if I drop my easypod and the cartridge breaks?
If a cartridge breaks inside your easypod, you should stop using it immediately. The electronics
or mechanics may be damaged by the liquid or pieces of broken glass. Contact your healthcare
provider or CFG by calling 800-582-7989, to replace your easypod.
What if I cannot open the cartridge door?
The cartridge door can only be opened when the cartridge is empty and easypod is turned on.
If you need to remove an in-use cartridge (e.g., for traveling), see “Manual removal of an in-use
cartridge”, page 31.
What if the date or time is not correct?
You can change the date or time on easypod. See “Date & Time”, page 11.