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Section 3. Maintenance, Care, and Handling of easypod
™
H. Frequently asked questions
(continued)
What if easypod turns off unexpectedly or if it remains on the same screen?
Check to see if the batteries need to be changed “Menu”
“Battery status”. If the problem
persists, try new batteries or batteries of a different brand.
What if I cannot attach a needle into easypod?
Make sure you are using Serofine
™
needles and that the sterility seal on the needle cap has been
completely removed. Try reattaching the needle into your easypod. If you still cannot attach the
needle, try a new needle.
What if I remove easypod from my skin during an injection?
If you remove easypod from your skin during an injection (blinking green light on the injection
button), the injection will be interrupted and the needle automatically retracted. You can complete
the injection within a time period of five minutes and inject the balance of your dose by replacing
easypod onto your skin. Or, you can stop the injection, but only a partial dose will have been
delivered.
What if I cannot detach a needle from my easypod?
Make sure you have used an empty needle cap to detach the needle. Try detaching the needle again.
Make sure to press and hold the needle button until easypod beeps twice. Be careful not to injure
yourself when handling the needle and dispose of it safely. If you still cannot detach the needle, you
should contact your healthcare provider or CFG by calling 800-582-7989.