Troubleshooting
www.emachines.com
171
Help and Support
For more information about
troubleshooting, click
Start,
then click
Help and Support
. Type the keyword
troubleshooting
connections in the
Search box, then click the arrow.
You see an “Unable to locate host” message and are unable to browse the
Internet
This problem can occur when you have typed a URL (Web address) incorrectly,
you have lost your Internet connection, or your ISP is having technical
difficulties.
Double-check the URL or try a different URL. If the error message still appears,
disconnect from the ISP connection and close your browser, then reconnect and
open the browser. If you still get the error, your ISP may be having technical
difficulties.
Connecting to a Web site takes too long
Many factors can affect Internet performance:
■
The condition of the telephone lines in your residence or at your local
telephone service
■
The condition of the Internet computers to which you connect and
the number of users accessing those computers
■
The complexity of graphics and multimedia on Web pages
■
Having multiple Web browsers open, performing multiple downloads, and
having multiple programs open on your computer
People are sending you e-mail messages, but you have not received any
mail
■
Click the receive button in your e-mail program.
■
Make sure that your account with your Internet service provider (ISP) is set
up correctly. Contact your ISP for technical support.
Keyboard
The keyboard does not work
■
Make sure that the keyboard cable is plugged in correctly. For more
information, see the poster that came with your computer.
■
Remove all extension cables and switch boxes.
■
Clean the keyboard by using an aerosol can of air with a narrow, straw-like
extension to remove dust and lint trapped under the keys.
■
Try a keyboard that you know works to make sure that the keyboard port
works.
■
Reinstall the keyboard device driver.
A keyboard character keeps repeating or you see a “keyboard stuck” or
“key failure” error message
■
Make sure that nothing is resting on the keyboard.
■
Make sure that a key is not stuck. Press each key to loosen a key that might
be stuck, then restart your computer.
Liquid spilled in the keyboard
If you spilled liquid in the keyboard, turn off your computer and unplug the
keyboard. Clean the keyboard and turn it upside down to drain it. Let the
keyboard dry before using it again. If the keyboard does not work after it dries,
you may need to replace it.
Содержание H3120
Страница 1: ...User Guide Manuel de l utilisateur for your eMachines computer pour votre ordinateur eMachines ...
Страница 21: ...CHAPTER 2 Getting to Know Your Computer www emachines com 14 ...
Страница 31: ...CHAPTER 3 Using Your Computer www emachines com 24 ...
Страница 47: ...CHAPTER 4 Using Windows XP www emachines com 40 ...
Страница 55: ...CHAPTER 5 Using the Internet www emachines com 48 ...
Страница 116: ...CHAPTER 10 Protecting Your Computer Hardware security Data security Security updates ...
Страница 149: ...CHAPTER 12 Maintaining Your Computer www emachines com 142 ...
Страница 172: ...CHAPTER 14 Troubleshooting Safety guidelines First steps Troubleshooting Telephone support ...
Страница 203: ...Index www emachines com 196 ...
Страница 223: ...CHAPITRE 2 Faites connaissance avec votre ordinateur www emachines com 14 ...
Страница 233: ...CHAPITRE 3 Utilisation de votre ordinateur www emachines com 24 ...
Страница 257: ...CHAPITRE 5 Utilisation d Internet www emachines com 48 ...
Страница 318: ...CHAPITRE 10 Protection de votre ordinateur Sécurité du matériel Sécurité des données Mises à jour de sécurité ...
Страница 374: ...CHAPITRE 14 Dépannage Directives de sécurité Premières étapes Dépannage Support par téléphone ...
Страница 405: ...Index www emachines com 196 ...
Страница 406: ...8511128 MAN EM HW REF GDE FRCA R0 ...