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ELK-M1XEP

Installation Manual

Page 23

PROBLEM: Fail to Communicate

POSSIBLE SOLUTIONS:

Follow troubleshooting steps for "Central Station did not receive report" shown above

PROBLEM: Ethernet Trouble

POSSIBLE SOLUTIONS:

Verify the M1XEP is connected to the M1 and enrolled.

Follow troubleshooting steps for "Central Station did not receive report" shown above.

If enabled, verify Central Station is receiving the heartbeat (supervision) signal.

PROBLEM: Central Station did not receive report

POSSIBLE SOLUTIONS:

Verify Telephone 1 corresponds with C.S.1, etc

Verify M1XEP Setup: IP Address and Port, Account Number, Line and Receiver

Verify Telephone Setup: Format = 6 (IP), Correct areas are checked, Events that should be reported are checked.

Verfiy all necessary/desired reporting codes in Communicator section are enabled with 01 in the Pulse column

Содержание ELK-M1XEP

Страница 1: ...ELK M1XEP M1 Ethernet Interface INSTALLATION MANUAL 828 397 4200 Voice 828 397 4415 Fax http www elkproducts com email info elkproducts com PO Box 100 Hwy 70W Hildebran NC 28637 USA L524 5 19 v2...

Страница 2: ...Java based web server user interface from the Version 2 firmware For details on email enhancements see page 9 For information on remote control options see page 16 Features and Specifications 3 Basics...

Страница 3: ...wer source A 2 1 mm barrel type connector is required for the power connection and the center of the barrel connector must be positive Any required network equipment i e Ethernet switch router cable m...

Страница 4: ...rk Router M1XEP PC Technical support from Elk Products Inc is limited to the setup and connection of the M1 Ethernet Interface inside the local network Connection to outside the local network may requ...

Страница 5: ...to link up with the Ethernet network 4 Enroll the M1 Ethernet Interface into the Control Using the keypad access the Installation Programming menu Menu 9 Choose Bus Module Enrollment Menu 1 and press...

Страница 6: ...the orange light will be on for 30 45 seconds When the reboot is complete both lights will be off for a second and then the orange light will come on solid and the green light will begin to blink Wai...

Страница 7: ...ead this information b When you are ready to proceed click the Find button This will open the Find M1XEPs screen c ElkRP willsearchforallM1EthernetInterfacesconnectedtothelocalnetwork Iftheinstallatio...

Страница 8: ...t to the M1 control through the M1XEP Many of the features provided by the M1XEP require newer versions of M1 Control firmware M1XEP firmware and ElkRP software Current software and firmware updates a...

Страница 9: ...ress of 192 168 0 251 3 Some third party devices use a TCP or non secure port for standard unencrypted communications on the local network If this port is needed select Enable Non Secure Port and ente...

Страница 10: ...ion with the M1XEP cannot be re established until the reboot process is complete Click Save Account under the File menu to save the changes to the database Sending Changes to the M1 Ethernet Interface...

Страница 11: ...n is where the email addresses and messages for email notification are entered Up to 16 addresses and messages can be stored Email addresses can be up to 48 characters long The message body may be up...

Страница 12: ...lick OK 2 On the telephone number screen enter a name and set the reporting format to 6 IP Dialing attempts should be set to 1 to enable reporting 3 In the Report the following to this number box chec...

Страница 13: ...tion specific to OH2000E receivers The Account Number must be a decimal value not hexadecimal between 0001 and 9999 Line and Receiver numbers may also be entered on this screen This information is obt...

Страница 14: ...et For additional fees each provider has extras such as letting you select a fully custom URL email services etc The free service allows you to select a URL in one of their sub domains For example Dyn...

Страница 15: ...s while doing this 1 Choose only a Stratum 2 server They are intended for public use Stratum 1 servers are reserved for use by governments large institutions and stratum 2 servers Synchronizing to a s...

Страница 16: ...Protocol 2601 Encrypted communications port Route outside to connect with ElkRP TCP Configurable by installer via Internet WAN 2601 is the default 21 M1XEP Firmware Updates Route outside if ElkRP wil...

Страница 17: ...wo data entry blocks labeled System URL IP and Port Manually enter the IP address or URL for the entire local network The router must be programmed to allow outside traffic through a specific port For...

Страница 18: ...method for forcing the M1XEP from a static IP address to DHCP mode or vice versa This is accomplished with the use of Jumper JP2 located beside the metal housing of the RJ45 connector 1 Power down th...

Страница 19: ...ates that the download is complete wait for the update to finish programming into the M1XEP The green light will stop flashing when the programming has almost finished Programming is complete when the...

Страница 20: ...y contain extended information such as the zone that caused an alarm the user that disarmed and the current temperature of a sensor Learn more at www elkproducts com m1cloud M1Cloud Remote control app...

Страница 21: ...ent or non changing IP address that is assigned to a node in a TCP IP network Static IP addresses are generally used for servers routers etc Dynamic IP Address an IP address that is automatically assi...

Страница 22: ...ted If the M1XEP does not appear on the find screen refer to the troubleshooting steps above The M1XEP and the computer must have IP addresses within the same subnet Check the IP address of the comput...

Страница 23: ...on did not receive report shown above If enabled verify Central Station is receiving the heartbeat supervision signal PROBLEM Central Station did not receive report POSSIBLE SOLUTIONS Verify Telephone...

Страница 24: ...www elkproducts com...

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