Elisa intuition, Руководство пользователя

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Symptom Possible cause Action
Fluctuating
water
temperature
(continued)
Hot water
temperature too high
Ensure hot water supply temperature is below
65ºC (minimum 55ºC for stored water and
50ºC for combination boilers).
Communications
issue
Check data cable connections and that there
is no visible damage.
Combination boiler
unable to meet
demand
Check if another outlet in the property is
being used at the same time.
Check that the hot water temperature is stable
at another high flowing outlet (e.g. bath hot
tap - run at maximum flow rate), additionally
run a cold outlet at 1/3 of a maximum flow
rate. If the same issue is evident on these
outlets, contact your boiler manufacturer.
Temperature
too low
Low hot water
temperature
Check that domestic hot water temperature
is a minimum of 55ºC for stored water and
50ºC for combination boilers.
Logic Module
temperature setting
too low
Maximum temperature is set to a factory
default of 45ºC. To adjust refer to the important
information section (Safety Information) and
Controller Commissioning Instructions in the
Smart Shower Installation Guide.
Temperature
too low -
Controller
temperature
ready display
does not
stabilise
Hot water supply
issue
Check another hot water outlet to ensure that
hot water is available.
Mixed water supplies Water supplies MUST be from the same source:
MUST NOT be gravity hot and mains cold.
Unbalanced water
supplies
For mains fed systems the cold and hot feeds
should be as evenly balanced as possible -
especially for HP unvented systems.
Combination boiler
unable to meet
demand
See same cause in 'Fluctuating Water
Temperature' symptom.
Temperature
too hot
Seasonal conditions In the warmer months, the mains water
temperature can rise to ambient level. The
SmartValve always blends a mix of both
hot and cold supplies therefore the output
temperature at fully cold (controller setting)
will always be higher than the incoming cold
water supply.
Temperature
too hot
Seasonal conditions
(gravity fed systems
only)
For installations which utilise a cold water
storage supply (gravity fed system), the
ambient temperature in the loft can rise to
above 40ºC. In turn, this warms the stored
water. Check by running a cold tap that is
supplied from the water storage. N.B. Kitchen
taps are normally fed from the mains water
system.
Symptom Possible cause Action
Maximum
temperature
setting is not to
your preference
Settings need
adjusting
Refer to section 'Temperature too low', possible
cause 'Logic module setting too low'.
Controller
remains
illuminated after
switching shower
off
Poor cable
connection
Check data cable connections are making
good contact, are fully inserted and that there
is no visible damage.
Object within range
of proximity sensor
and activating Auto
Wake-up
Refer to Settings section for guidance on
disabling this function.
Water flows from
incorrect outlet
(divert models
only)
Outlets not
configured
Refer to User Guide: Settings Section -
Configuring your Outlets on page 14.
Unable to
configure
outlets in
Settings menu
Communications
issue
Check that 2m patch lead is connected
between SmartValve and diverter. Refer to
Wiring Diagram Section in the Smart Shower
Installation Guide.
Outlets not
configured
Turn off the power supply to the SmartValve,
leave isolated for at least 2 minutes. Reinstate
power supply and then following instructions
in the Settings Menu complete a Factory Reset,
then proceed to Configure Outlets.
Water dripping
from outlets
after use
Water retention in
shower heads
Refer to pages 10 and 11.
Descale shower heads to clear spray jets.
High pressure (unvented)
water system requires
servicing
Check the user guide for the hot water system
to verify symptoms and where required arrange
for servicing.
Flow shuts
off by itself
Maximum run time
exceeded or end of
duration reached in app
timer setting
Refer to pages 6 and 20.
For further information and advice refer to Smart Shower Installation Guide
or contact the Customer Helpline.
Language
incorrect on
controller display
Controller
incorrectly
commissioned
Refer to separately supplied literature
or visit elisabathrooms.com
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