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16. Warranty conditions
Dear Customer,
We thank you for purchasing an ELIET product. Congratulations on your purchase of this ma-
chine which is sure to exceed your expectations and needs over the coming years. At ELIET, we
do everything to ensure that our products function properly. That is why your product comes
with a two-year warranty.
What is a warranty?
At ELIET, the design and production of our products are subject to strict quality rules. The purpose
of these rules is to guarantee a long service life and permanent safety. That is why ELIET is happy to
repair any hidden defects or faults during the whole run-in period (i.e. the warranty period) free of
charge, provided the prescribed procedure is followed.
Warranty conditions
ELIET’s warranty obligations for new machines are governed by the following conditions.
I. Warranty period
The warranty period starts the day the dealer delivers the machine to the customer (maximum
one week after the purchase) and expires:
• After two years for private use.
• After twelve months or 100 hours of operation for rental use.
• After twelve months or 100 hours of operation for semi-professional and/or professional use.
To apply for this warranty the customer must register the purchased product with ELIET and
complete the registration details on the website:
www.eliet.eu.
If you do not have access to the internet, please complete the attached registration
card and return it to ELIET.
II. The Warranty does not apply in the following cases.
• Parts that are subject to wear and tear (e.g. blades, bearings, belts, chains, gearwheels, tyres,
bulbs, fuses, etc.) are not covered by the warranty conditions.
• Defects caused by improper use, neglect or consequential damage by an external source (fall,
chippings, foreign objects, accident).
• Defects caused by improper maintenance of the machine, i.e. contrary to the prescribed perio-
dic maintenance.
• Defects caused by improper repairs carried out by parties other than authorised ELIET dealers
or after using non-original ELIET replacement parts.
• Defects caused by making improper changes to the original design of the machine.
• Faults occurring as a result of machine use contrary to the instructions contained in this ma-
nual.
• Failure to observe the prescribed warranty procedure or expiry of the warranty period.
• For all problems relating to the engine, please contact an authorised service centre of the
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