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Problem
Possible cause
• Water is not visible in the machine:
• The machine, which is the result of modern
technology, runs in a very economical way with low
water consumption. Performance is nevertheless
excellent.
• The machine vibrates or is noisy:
• The transit bolts and packing have not been
removed.
• The support feet have not been adjusted.
• The laundry is not evenly distributed in the drum.
• Maybe there is very little laundry in the drum.
• The door will not open:
• The water level is above the bottom edge of the door.
• The machine is heating the water.
• The drum is turning.
The door could be opened only when «Door
openable» message appears in the display.
• Spinning starts late or the machine
does not spin:
• The electronic unbalance detection device has cut
in because the laundry is not evenly distributed in
the drum. The laundry is redistributed by reverse
rotation of the drum. This may happen several
times before the unbalance disappears and normal
spinning can resume. If, after 10 minutes, the
laundry is still not evenly distributed in the drum,
the machine will not spin. In this case, redistribute
the load manually and select the spin programme.
• Unsatisfactory washing results:
• Too little or too much detergent has been used.
• An unsuitable detergent has been used.
• Stubborn stains have not been treated prior to
washing.
• The correct programme/temperature was not
selected.
• Excessive laundry load.
• The machine makes an unusual
noise:
• The machine is fitted with a commutator motor
which improves machine performance.
If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase
date of your machine: the Service Centre will require
this information.
Mod. ..........
Prod. No. ...........
Ser. No. .........
M
od. .......
...
Prod
. N
o. .
......
....
Se
r. N
o. .........
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