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TROUBLESHOOTING AND SELF DIAGNOSIS

ElectriQ air conditioners have an advanced self-diagnosis system allowing them to display the

service information

Protection and Fault Codes for Indoor Unit Board

Fault/Protection

Fault cause

Indoor

Display

Zero passage fault of PG motor

Abnormal zero passage of PG motor

Indoor and outdoor communication

fault

Abnormal communication between indoor

unit and outdoor unit

Tr sensor fault

Open circuit or short circuit of Tr sensor

Tp sensor fault

Open circuit or short circuit of Tp sensor

Indoor fan fault

Malfunction of indoor fan

PM 2.5 sensor fault(the function is

not available for multi-split air

conditioning system)

Open circuit or short circuit of PM 2.5

sensor(the function is not available for

multi-split air conditioning system)

Outdoor module fault

Malfunction of outdoor module

Outdoor ambient temperature

sensor fault

Open circuit or short circuit of outdoor

temp sensor

Outdoor coil temperature sensor

fault

Open circuit or short circuit of outdoor coil

temp sensor

Compressor suction temperature

sensor fault

Open circuit or short circuit of compressor

suction temp sensor

Compressor exhaust temperature

sensor fault

Open circuit or short circuit of compressor

extraction temp sensor

Current and Potential transformer

fault

Malfunction of current and potential

transformer

Compressor drive fault

Malfunction of compressor drive

Power phase sequence fault or

open phase fault

Power phase sequence fault or open

phase fault

Air return sensor fault

Open circuit or short circuit of air return

sensor

Outdoor DC fan fault

Malfunction of outdoor DC fan

Multi-split mode conflict protection

Содержание eiQ-12K12KC24KWMINV

Страница 1: ...allation Manual eiQ 9K9KC18KWMINV eiQ 12K12KC24KWMINV Thank you for choosing ElectrIQ Please read this user manual before using this innovative Air Conditioner and keep it safe for future reference Visit our page www electrIQ co uk for our entire range of Intelligent Electricals ...

Страница 2: ...5 FILTERS 7 END OF SEASON 8 START OF SEASON 8 REPLACING THE BATTERIES 8 INSTALLATION GUIDE 9 INSTALLATION OF THE OUTDOOR UNIT 15 PIPELINES CONNECTION AIR PURGING 16 ELECTRICAL WIRING DIAGRAMS 19 TROUBLESHOOTING AND SELF DIAGNOSIS 21 TECHNICAL SPECIFICATIONS 23 APPENDIX 26 ...

Страница 3: ...t intended for use by those with a lack of experience and knowledge unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety Do not leave children unsupervised with this appliance Do not clean the unit by spraying it or immersing it in water Never connect the unit to an electrical outlet using an extension cord Both the ind...

Страница 4: ...which is led to the evaporator 1 in the interior unit The liquid expands into a gas at a low temperature and low pressure is converted This gas absorbs the warmth of the air in the room the cooled air is blown back into the room and the heat is moved to the compressor along with the gas A fan 3 draws the air over the filter and blows the cooled air back into the room A fan 8 draws air over the con...

Страница 5: ...used setting The ON OFF button turns the air con off TEMPERATURE The desired temperature is set with the up and or down button within the limits of the thermostat 16 C 32 C Use the FAN SPEED button to set the fan speed at low medium and high or automatic the symbol on the display will flash The fan speed in the automatic setting is determined by the difference between the set temperature and the r...

Страница 6: ... in Auto mode Timer off function while air conditioner is on 1 Press the MODE button until the symbol appears for the operation you want 2 Set the desired temperature 3 Use the FAN button to set the fan speed 4 Press the timer off button to set the time Use the up and down button to choose from 1 24 hours timer setting Once the time you have set has elapsed the appliance will switch itself off To ...

Страница 7: ...r square metre of floor surface In strong sunlight or if other sources of heat are present this may be as much as 350 W sqm Tip on warm days let the air conditioner cool the room as much as possible during the night and set the temperature constant from night to daytime Emergency start In the event of a problem the air conditioner can be operated using the emergency button under the panel in the i...

Страница 8: ...e of debris etc Cleaning with chemicals may cause damage END OF SEASON If the air conditioner is not going to be used for an extended period Set in fan mode on a slightly warm day so that the inside of the appliance dries out Switch off the power from fuse box and remove the batteries from the remote control Clean filters as well START OF SEASON If the air conditioner is to be used again after an ...

Страница 9: ...ect personal safety protections such as protective eyewear gloves ear protection etc This air conditioner contains a refrigerant and can be classified as pressurized equipment Therefore always contact an authorized air conditioning engineer for installation and maintenance of the air conditioner The air conditioner must be inspected and serviced on an annual base by an authorized air conditioning ...

Страница 10: ...rrect sized power cables are used 2 The appliance shall be installed in accordance with standard wiring regulations by qualified personnel 3 Only replace fuses according to their printed rating or corresponding pcb boards RECOMMENDED INSTALLATION SPACING DIAGRAM ...

Страница 11: ...ll Screwdrivers Core hole cutter Number 14 7mm masonry drill 1 5 inch number 10screws roundhead slotted 7mm wallplugs Pipe cable detector Hammer Tape measure Spirit level Pencil and chalk Small stepladder Protective glasses and mask 4 inch plastic ties ...

Страница 12: ...12 Also the following 2inch Pipe clips Circuit breaker when drilling inside and out Garden gloves when lifting the outdoor unit Dustsheets Foam Filler Silicone sealer and gun ...

Страница 13: ...13 ...

Страница 14: ... right side If the drain pipe needs to be changed from left to right then the rubber bung on the right side needs to be moved to the left outlet to avoid leakage The outlet of the water tray needs adjusting down so the water follows the gravity fall if the drains is running anti gravitationally at any stage above the tray level or the run is longer than 5 meters inline water pump must be used 2 Fi...

Страница 15: ... difference must comply with a max 5 metres level difference 3 Try to reduce the bending of the pipes as much as possible so as to avoid possible negative impacts upon the performances of the unit For the quick connectors model the pipes and electrical cables will be encased in a plastic umbilical cord but there will still be need for careful handling of the piping to avoid bends INSTALLATION OF T...

Страница 16: ...lign the joint of the connecting pipe between the indoor and outdoor and tighten the connecting nut manually Secure it with a wrench as shown applying maximum torque shown in the table above Remove the two valve core caps from the outdoor unit and turn on the high and low pressure valve cores with an socket wrench then tighten the two valve core caps of the outdoor unit Finally you can wrap hot in...

Страница 17: ...he joints This is an important step to ensure the quality of installation Once a leak is detected proper action should be taken immediately 1 For good drainage the drain hose should be angled downwards 2 Do not pull on or bend the drain hose or flood its end with water 3 When the long drainage hose passes through indoor areas it should be wrapped in insulation 17 Additional refrigerant amount Liqu...

Страница 18: ...e use a twisting wheel to avoid improper bending Over bent soft pipes will lead to irregular bending Please use rigid elbow to keep the bending angle while soft pipes operating Please keep the minimum bending angle while installing Do not use short sharp angle bends Notes Please ensure you use the protective plastic tube and sleeves before getting the copper pipes through the wall in order to avoi...

Страница 19: ...ectrical connectors Fig 2 please use the guides provided as per Fig 2 Do not force or attempt to connect the wires in a different ways as this could damage the unit Secure the wires and close the drawer before operating the unit Note in some models you may connect the indoor wire connector with an optional outdoor defrost probe Fig 3 The air conditioner electrical wiring must follow the specific c...

Страница 20: ...20 Outdoor Unit ...

Страница 21: ...split air conditioning system E9 Outdoor module fault Malfunction of outdoor module F5 Outdoor ambient temperature sensor fault Open circuit or short circuit of outdoor temp sensor F6 Outdoor coil temperature sensor fault Open circuit or short circuit of outdoor coil temp sensor F7 Compressor suction temperature sensor fault Open circuit or short circuit of compressor suction temp sensor F8 Compre...

Страница 22: ...cuit of outdoor coil temperature sensor E7 T4 temperature sensor fault Short circuit or open circuit of outdoor ambient temperature sensor E8 Exhaust temperature sensor fault Short circuit or open circuit of exhaust temperature sensor EH Air return temperature sensor fault Short circuit or open circuit of air return temperature sensor EtA 1 T2B1 temperature sensor fault Short circuit or open circu...

Страница 23: ... 3 6 2A Double 1 4 6 4A 2 8 12 0A 1 8 9 4A 1 6 12 6A SEER SCOP W W 7 0W W 4 0W W 6 1 4 Climatic zones of heating Average Average Design load W 5100W 5100W 6100 5500 Heating balance point temperature T biv 7 7 Heating limit operating temperature T ol 10 10 thermostat off mode W Cooling 36 Heating 7 Cooling 36 Heating 7 Stand by mode W 1 1 throttle type EEV EEV Annual Consumption KW 225 1642 308 180...

Страница 24: ...power noise 40 48 40 48 OUTDOOR UNIT Model eiQ 18wminMSOUT eiQ 24wminMSOUT Compressor Type Rotary Piston scroll Rotary Rotary Brand electriQ electriQ Capacity W 4515 4515 Power input W 1135 1135 RLA A 4 05 4 05 Refrigerant oil ESTER OIL VG74 500ml ESTER OIL VG74 500ml Outdoor Unit Dimension L W H mm 870 310 700 870 310 700 Packing L W H mm 990 410 780 990 410 780 Net Gross weight Kg 56 63 56 63 no...

Страница 25: ... installation are specifically excluded The system must be serviced annually by qualified personnel This unit must be operated under conditions as recommended in this user manual at voltages indicated on the unit Any attempts made to service or modify the unit by unqualified person will render this WARRANTY VOID This warranty is in addition to and does not affect your statutory rights Our warranty...

Страница 26: ...ience check the troubleshooting guide before calling the service line If the unit still fails to operate call 0871 620 1057 or complete the online form Office hours 9AM 5PM Monday to Friday www ElectrIQ co uk Unit 2 The Nursery Berristow Lane South Normanton Derbyshire DE55 2FX ...

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