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Chapter 5
Troubleshooting
5-4. Built-in calibration sensor and SelfCalibration problems
Problem
Possible cause and remedy
1. The built-in calibration sensor does not
come out/stays out.
•
Turn off the main power, and then turn it on again a few minutes later.
2. SelfCalibration cannot be executed.
•
Check whether the date and time are set correctly on the monitor (see
“Clock Adjustment” (page 30)
).
•
Check whether the execution schedule been set (see
“Schedule” (page 28)
).
•
Check whether the calibration targets are set correctly (see
“Target” (page 25)
).
•
Set the SelfCalibration target using ColorNavigator.
3. SelfCalibration failure
•
Refer to the error code table. If an error code that does not appear in the error code table is displayed, contact your local
EIZO representative.
Error Code Table
Error Code
Description
0011
•
Calibration cannot be performed because the target brightness is too low. Change the target value, and execute SelfCalibration again.
0013
•
Light may have entered the built-in calibration sensor during measurement. Ensure that light does not enter the sensor, and then execute
SelfCalibration again. The built-in calibration sensor may not have worked correctly. Try executing correlation using ColorNavigator.
0014
•
The target brightness may be too high. Change the target value, and then execute SelfCalibration again.
•
The measurement accuracy of the built-in calibration sensor may be low. Try executing correlation using ColorNavigator.
•
Adjust using ColorNavigator.
0030
0032
0041
•
Communication with the built-in calibration sensor failed. Turn off the main power, wait for a few minutes before turning the power back on, and
then execute SelfCalibration again.
0033
•
The built-in calibration sensor may not have worked correctly. Turn off the main power, wait for a few minutes before turning the power back on,
and then execute SelfCalibration again.
0034
•
The built-in calibration sensor may not have come out during calibration, or external light may have entered the sensor during measurement.
Turn off the main power, wait for a few minutes before turning the power back on, and then execute SelfCalibration again.
0036
•
SelfCalibration may not have worked correctly. Check the target value, and then execute SelfCalibration again.
0037
•
The built-in calibration sensor may not have worked correctly. Try executing correlation using ColorNavigator.
0038
0039
0040
•
The built-in calibration sensor may not have worked correctly. Turn off the main power, wait for a few minutes before turning the power back on,
and then execute SelfCalibration again.
