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Chapter 7 Troubleshooting
7-3. SelfCalibration Problems
Problem
Possible cause and remedy
1. The built-in calibration sensor
does not come out/stays out.
• Turn off the main power, and then turn it on again a few minutes later.
2. SelfCalibration cannot be
executed.
• Check whether a color mode for executing SelfCalibration has been
set (see
).
• Check whether the date and time are set correctly on the monitor (see
• Check whether the execution schedule been set (see
• Check whether the calibration targets are set correctly (see
).
• Try calibrating the monitor by using ColorNavigator 7.
3. SelfCalibration failure
• Refer to the error code table. If an error code that does not appear
in the error code table is displayed, contact your local EIZO
representative.
4. SelfCalibration is canceled while
in progress.
• If there is a change in the video signal from the external device
during SelfCalibration (the signal disappears, a signal is input during
a no-signal state, or other), SelfCalibration is canceled.
• Prevent any changes in the video signal while executing
SelfCalibration.
• If a scheduled SelfCalibration is canceled, it is executed again when
the monitor transitions to the power saving mode after an hour or
more or when the monitor is turned off using . SelfCalibration can
also be executed regardless of the schedule (see
Error Code Table
If an error related to any of the following values occurs, the error code and error message are displayed
in the "Color" menu.
• Calibration target value
• Adjustable brightness settings
• Adjustable black level settings
Error Code
Error Message
000020
The sensor failed to open.
Check whether there is any foreign object near the sensor.
000021
The sensor failed to open.
Check whether there is any foreign object near the sensor.
010141
Invalid target value has been set.
Check the target value.
****52
The target black level is too low.
Up the target black level or set "Min".