User Manual
31
the failure persists, please contact your local distributor or the service
center. Please keep ready with you the following information before
contacting us.
1. Serial number of Inverter;
2. The distributor/dealer of Inverter (if available);
3. Installation date.
4. The description of problem (i.e. the alarm message displayed on the LCD and the status
of the LED status indicator lights. Other readings obtained from the Information submenu will
also be helpful.)
；
5. The PV array configuration (e.g. number of panels, capacity of panels, number of
strings ,etc.);
6. Your contact details.
