This is just a normal part of the cooling process. It can
sometimes take up to 3 minutes. DO NOT UNPLUG UNIT
WHILE RUNNING.
©2014 EdenPURE® I-5258 BR11093R-1
DO NOT RETURN TO STORE
PLEASE CONTACT OUR
CUSTOMER SERVICE TEAM AT:
1-800-225-6595
Please have your receipt handy when calling.
WARNING
ANY REQUIRED SERVICE OTHER THAN FILTER MAINTENANCE SHOULD ONLY BE PERFORMED BY AN AUTHORIZED SERVICE REPRESENTATIVE
TROUBLESHOOTING
Heater continues to run
after I turn it off.
Heater turns itself on and off.
The air-flow seems
diminished.
When I turned the heater on,
it started emitting a strange
smell.
The heater doesn’t seem to
produce as much heat as it
once did.
The heater blew a fuse in my
home.
The heater has stopped
working and it will not come
back on.
The heater is equipped with a safety feature that
keeps it from getting too hot. First make sure the air-
flow is not restricted by cleaning the filter (See Filter
Section of manual), making sure nothing is covering
the front or the back of the heater and that there is
adequate space between the wall and the back of
the heater. Then, unplug the unit and let it cool down
for approximately 30-45 minutes before plugging it
in and trying again. If this does not solve the problem,
please call Customer Service at 1-800-225-6595.
The heater is an appliance. It’s never recommended
to run more than one appliance on the same circuit.
Make sure the heater is plugged into a grounded,
3-prong outlet and that it does not share a circuit-
breaker with any other appliances.
First, try cleaning the filter (See Filter Section of man-
ual). If cleaning the filter does not solve the prob-
lem, one or more of the heating elements might not be
operating properly. To replace a heating element,
please call Customer Service at 1-800-225-6595 or
visit www.edenpureservice.com.
When the unit is first turned on, some users may notice
a smell for the first few minutes. This smell is the result
of various internal components coming into contact with
elevated heat levels for the first time. The smell will dis-
sipate after the unit has run for a few minutes.
Most issues, including air-flow, can be resolved by
cleaning the filter. See Filter Section of manual.
In order to maintain the selected temperature, in the
most efficient manner possible, this heater will shut it-
self down when it gets to the temperature setting to
which it was set. Don’t worry. The heater will come
back on when the room temperature begins to drop or
if a higher temperature setting is selected.
Problem
Solution
The display says there are
purify options but I can’t get
them to work.
The SpaceSAVER Plus was designed for future air-pu-
rification upgrade capabilities. Until EdenPURE
®
re-
leases an air-purification upgrade, the air-purification
functions will not operate on the SpaceSAVER Plus.
